Montana’s BBQ & Bar

Wow. Great service and horrible food. Used to love this place but can now barely gnaw the meat off one bone before I stop trying and drive through Wendy’s to fill the belly.

Both times I’ve gone here was terrible. The first time we had a really snotty hostess/​bus girl that acted like she ran the place. You could tell she was very new as well so I gave her the benefit of the doubt until she started making remarks to another waiter about me and my boyfriend. The second time I went she thankfully wasn’t working, but I ended up getting food poisoning from their steak. It was also the driest and toughest steak I’ve ever tasted. Will not be returning

Food can be a bit dry. Service is hit or miss. However if you get Lori prepare for the best service you can get! All you can eat ribs are back and it’s we’ll worth the price if you will eat a second rack of 6. Drinks are pretty good for a big name eating establishment.

They ran out of ketchup. Well, that and an entire list of items the server read off to us as we were being seated.
I honestly thought she was kidding about not having ketchup…

Sent my salad back 3 times after they forgot the dressing, then the salmon. Not sure if it was just the server of the kitchen, but it didn’t seem to matter.

Food was good, service was none existent… for the first time ever left no tip…

Food is good and very tasty however our Server (Keira) was exceptionally rude from we arrived, if she doesnt like her job she really shouldnt b dealing with the public, im a server myself and her attitude was stinking!!! Would put me off going back!!!

We were there last night with some friends. The food was ok but our server was terrible. The hostess was so nice but our opinion of the place went rock bottom as soon as our server came to the table. For a server to say to you «well obviously» is definitely not the correct way to speak to anyone. She was so arrogant and clearly was never thought how and when to say please and Thank you. Never again

To anyone who is looking for an informal, low pressure meeting place I recommend this Montana’s. I’ve gone here 4 – 6 times already (this was the first time strictly for business) and with a group of 6, I’d say we had no/​little complaints. Had an informal business meeting here when my plan A fell through. The staff was very accommodating and the Ribs are as good as always.
When I sat down, I was a bit leary it might be too loud to do my presentation or perhaps, too distracting. Though we were sitting in the middle area of the venue it was just the right amount of ambient noise to enable a public privacy.
Actually the only thing that interrupted us was the Staff surprise commotions that happened twice during the course of the evening (like singing Happy Birthday or whatever it was). Of course, the fact I can’t remember what they were singing/​saying is testament to how it easy it was to ignore.
Montana’s is basically a staple for me, and this location is one of the reasons I keep coming back. I also feel like saying to those people whose reviews I read (with 1 – 2 stars): manage your expectations. If you want to be wowed, go elsewhere. I just know I can count on the same experience every-​time, and I like that consistency.
* — Good value proposition,
* — Tasty options,
* — Professional service,
* — Dependable.
(missing star for creativity/“wow”, perhaps it’s because I’ve gone there so many times)
⁴⁄₅

The server was slow and we got the food cold too well done we couldn’t cut through it. Overall BAD experience, when we were ready to pay we thought that the server went to get the debit machine but she started cleaning other tables and left us sitting there, i was so upset it was a school night and we needed to get home. Never going there again!!!

Service was slow and all the meals tasted the same, left a bad after taste.
We used to enjoy this place but won’t be back.

Food took too long to get to our table and beef fajitas tortillas were soggy and looked like they had been sitting all day. Sent them back and they never came back. Burger came with the wrong fixings as we asked for it with nothing on it and made that very clear. Nothing was done until the manager came around to take plates away and she didn’t even know about the issues before that. The salads are your best bet if you go there

Food is decent. There’s a good selection. Our server wasn’t the best, just short answers each time and hardly ever around. This was when the dining area was empty too so I’m not sure why she took awhile to check up.
It would’ve gotten 3-​stars if our server had been a bit better.

They did decent in ensuring that I found gluten free food on the menu. The steak wasn’t bad. The waitress was nice. The wait was ridiculous. Over an hour for our food and they forgot the sauerkraut on my fiancés burger so we had to wait for that. After waiting so long you’d hope they get the order right. I know it was busy but an hour is excessive.

It’s your usual chain restaurant. I find it better than a lot of the others though. It’s more kid friendly and we have always had good service here. Every time we have ordered as well the food has been good or above average.

Will Unilocal!ever let us use ½ stars because this place is really 3.5 stars but not quite 4.
This was my 2^nd trip to this location and 3^rd overall to Montana’s but my first lunch trip.
I like the layout since it is very roomy and usually not too bright. It was clean all three times despite two of the three times, it was overly crowded (always a good sign in a city with lots of restaurants).
We were seated by the window so a nice view of the outside (and it was sunny *sigh*).
While waiting for the server to bring our drinks, I noticed they have different specials daily; if you like ribs, then Wednesday is your day. If you like chicken wings, check out the half-​price wings deal on Mondays. I, however, love their bison burger so I try to always get that. Tip: they will normally run out of the bison burger before 8pm or so so it’s best to get it early in the day. I got mine with the chips (fries) and a Pepsi (which someone had turned up the carbonation on so yeah, that was AWESOME!).
The meal took about 10 minutes or so to arrive; not unreasonable.
The server was very nice and made sure that all drinks were refilled rather quickly.
I don’t normally like to review a chain but this portion of the chain has a good thing going. The portion size is about right and the quality is pretty high (at least for the bison burger but to be fair, I have gotten that 2 out of my 3 visits).
I forgot to ask if they had onion rings (because I actually prefer those over chips).
All in all, it’s a good experience to eat there. It is great for groups as they have lots of space including tables, booths, and bar seating. It’s probably not too good for kids (if you are the kind of parent whom would have a problem with others drinking alcohol). The music is not too loud so you can easily chat with your tablemates or if you need to make a phone call. Another thing I forgot to ask is if they had free wi-​fi.
So, forgetfulness aside, I’ll be back and promise to try something besides the bison burger (uhm, yeah, right).

I visited on a lazy Sunday. The food was sub par and the fries were gross! I feel as though the executive chef must have been off and that I must have had a rookie in the kitchen. I soon learned however through the waiter that the executive chef was in fact the one cooking! The fries seemed fried, dried and fried again. The cornbread was blue-​ish green. I have never seen anything like it!
I mentioned the fries to the waiter however and they were friendly and understanding and even explained that they hated the food themselves! They took my meal off the bill which was very kind but for a chain the food quality was unacceptable!

So, I went to Montana’s tonight and I got the Portobello Mushroom Cookhouse sirloin steak. I didn’t really know what to expect, but it was AWESOME !!! Oh my God, there were a few things that made this steak really good. Steak is a really tough thing to get right, but they did it so well that I really enjoyed every single bite.
Ok, so first of all, they cooked it the way I wanted it, medium well, which is not easy to do. It’s probably pretty tough to tell if it’s done right… it’s probably way tougher to get it right when the steak is really thick. But they got it right.
It was also spiced really well. Not too much and not too little, which is also tough to do. Lots of places don’t know what spices to add or how much to add, but they nailed my steak tonight.
The steak came with portobello mushrooms (really?, is that why it’s called the portobello mushroom steak? :)), delicious fried onions, closeslaw, fries and I got gravy with it too. It was a 12 ounce steak, so it was really filling.
The cheesecake tortilla with chocolate sauce, whipped cream and ice cream were awesome. The whole meal was absolutely fantastic.
The people there are really nice… a few people tonight made sure that everything was ok. To use a baseball analogy, my experience tonight was like a few pitchers throwing a perfect game. It’s rare enough for it to happen with one person, let alone with relief pitchers coming in too. But everything was just awesome.
You guys at Montana’s ROCK. 5 stars all the way !!!

I went to Montana’s last Wednesday with a girlfriend after driving around getting lost looking for market mall. I had never been to Montana’s before and I was looking forward to it. Being a crazy burger person, I ordered the burger and my girlfriend ordered a steak.
When our food came out, it looked awesome. My burger was delicious but not anything super special (cactus club!). It was pretty average for a burger but it was delish. However, my girlfriend’s steak was not cooked to her liking as she had asked for medium and it came out rare. The crispy onions were yummy looking and so was her baked potato. She couldn’t eat her steak so she sent it back. They ended up coming out with a brand new meal after I was done mine. It was a disaster! Her steak was so dry and it was now well done. The crispy onions had been fried twice and came out burnt. The only thing that wasn’t wrong was the potato.
Our waitress was less than impressed herself and went and got the manager who was very kind and very understanding; her meal was taken off the bill.
On the other hand our waitress was really great. She was friendly and efficient.
I don’t think I would go back to Montana’s anytime soon but if I do I hope the experience is better than my first one.

We left the Sunridge Spectrum looking for a decent meal. We found our way over to Montana’s but it left us less than impressed.
The table was left sticky from its previous guests and our server didn’t bother wiping it off.
She took our drink order, took our meal order and then disappeared. She only returned to take away our plates and ask us if we’d like the bill.
She might have learned that my steak was done to medium, not medium-​rare as requested. And that I had received crispy onions, even though I requested they not be included with my meal.
She may have been left wondering why her tip was so meagre.
We were not.