Mr. Rooter Plumbing Of Calgary

I don’t mind if others tell me that they’re expensive. Like Johnny F said, it’s all about peace of mind! You can buy a membership from them and you and all your relatives can use their special rates if they need a plumber. Customer service/​dispatch also gives you a two to three hour window (as well as a call on the day of) so that you know when they’re coming.
Recently, we had a clogged standpipe behind our washing machine downstairs and didn’t know whether it was due to tree roots or just debris/​lint/​hair. Initially, the plumber used the scope down the main sewer line to determine if there were any tree roots obstructing the line. He eventually had had to use the snake in both cleanouts to flush it out all the grimy buildup from the kitchen sink and washing machine. In the end, he only charged me for the scope (and labour).

First time calling the plumber and I wasn’t sure what to expect. Mr Rooter scheduled me in and a service plumber was there 48 hours later. They don’t charge by the hour, but instead they have a book with a bunch of different prices laid out for each specific problem. If you just have a quick fix that will take 2 hours or less (plugged sink) than maybe call another company that charges buy the hour and you will save some significant cash. I had a problem with the drainline on my toilet and shower in my basement and the plumber ended up working on it for 5 – 6 hours and it cost me $ 450. If I had gone with an hourly company (who usually charge $ 150/​hr) then it would have been considerably more, so Mr Rooter was the right call in this situation. Their minimum charge seemed to be about $ 325, so it’s good to know for next time. The tech was there for most of the day and we were able to stick the camera down the hole several times to see ensure that the blockage was gone because we werent bothered by time constraints. The also have a patented biological drain cleanser that costs $ 60 a bottle, but seems to do the trick… not to mention that it extends the warranty of their work by 60 days if you buy it. In the future I will be calling them again for any medium to large jobs… they would have gotten 5 stars if their prices were a bit lower, but sometimes it’s worth a little more to have peace of mind.

We’ve used Mr. Rooter a few times — from semi-​emergencies to regular maintenance. The first thing you notice is the way they handle the visit. They give you an approximate time (last time we called it was a 2 hour window) followed by a call with a more precise time (last time it was 30 minute warning). This is great as you do not have sit aournd all day waiting, you just have to be reasonably close to home.
The last time we called it was to get a tap replaced. The plumber told us it would cost too much if he did it, told us how to do it ourselves for no charge.
We also used Mr. Rooter to replace our hot water tank and are very satisified. The work was done as promised, no mess left behind, the plumber was very pleasant.