Registry At Marda Loop

The worst registry ever. Would becer go there again. No customer service and extremely terrible and inapprpriate customer service. I

I took my road test here years ago, and to this day, I regret having even used this registry. The first time I did my road test, I was put with an older lady. While I don’t expect people to be overly joyous when they’re testing me, she was quite unpleasant to deal with. Throughout the test, she kept making rude comments about other drivers on the road. She seemed more focused on other drivers than on me, and I seriously doubt she was paying any attention to me. She just seemed like a very negative person honestly. When we came back, she informed me that I failed because I put my blinker on too early to change lanes, and I sped in a playground zone (I didn’t). It was such an obvious money grab, but whatever. I booked another test with the man at the front desk for the following Friday.
I showed up on the Friday for my test, and I waited nearly half an hour for anyone to acknowledge me. Finally, the same man I booked the appointment with told me I had actually booked for Thursday. I told him I spoke to him last week, and that I would not have booked on Thursday as I was in class on Thursday. He was very dismissive, and after some back and forth, his manager came by and agreed to let me do the test on Sunday, no extra charge. I was there for almost 2 hours, which made me even more aggravated. The only positive that came from this experience was the man I took the test with on Sunday. He was such a lovely person. We chatted while I did my test, which made me less nervous, and he actually paid attention to me unlike the other lady. I wish I had him in the first place, as I would have nicer things to say about this registry. As I took my picture for my license, the same man who I had argued with only 2 days ago told me «I think you should’ve passed the first time» and winked at me. He goes from yelling at me to flirting with me, like what?!
Unless it’s absolutely necessary, use another registry. I mean it.

This is my only place for a registry experience in Calgary ~ so take review with a grain of salt.
Not usually too busy, and if they are the waits haven’t been too bad.
I’ve put a car and a motorcycle through here — one out of province. The location is the craps re: parking however, but that’s just the lot. The street seems to be fine & dandy.
Staff is kind of detached in terms of friendliness however, I wasn’t there for a playdate so «whatevs».
Based on my overall feeling of the location/​treatment/​pricing I’m a Meh on this one. BUT there could be worse I’m sure.

I really hate this plaza, mainly because there is never anywhere to park and ¾ of the spots are reserved for Union Station customers. I know there is just a car accident waiting to happen in here.
Because of this, I normally frequent other registries, but I was nearby and my registration was in my purse, just begging to get renewed so I stopped in after work.
Now this registry also houses a Canada Post outlet, so that is cool, the post office side is nice and clean and the guy who works the counter after work has been really friendly in the past. I hadn’t ever paid much attention to the registry side before, when i entered there were 6 attendants behind the desk being screamed at in Hungarian by an old man.
I think he wanted to use a washroom.
Immediately it just seemed dirtier on the registry side, there was a now serving light box and no sanctions to show where to queue and just lots of chairs. So I didn’t know if I had to take a number (didn’t see where you would grab that) or if anyone else was waiting in line. Fearing that I would also be screamed at in Hungarian, I kind of huddled by the door until a woman told me it was ok to step forward.
The weird thing about this registry is that they don’t have the giant price list behind the counter like they do in EVERY other registry. It also doesn’t have the reminder written on the handy absent sign that payment can only be made in cash or debit.
The woman who served me was fine, but she was very quiet, I had to lean over the counter to hear her. She tripled checked my info though before completing the renewal. My fiancé came here to update his license and a month later he got a letter from registry services saying whoever filled out his application forgot to include our apartment number and had to go back.
Least I won’t have that worry.
I don’t know what it is about this place, but it just feels… wrong. i like my registry offices to be sparkling with a clear place to line up and to be hit over the head with the registry’s authority. You get the impression it is every employees first week on the job, though I am sure it is not.
As I left, it turned out the Hungarian old man had taken a seat on the chairs and he got up to give round two as I hurried out the door, license plate sticker in hand.

I booked my Class 5 Advanced road test by calling in Registry at Marda Loop and it was smooth and quick. ‘Muhammad’ (#3 749) was the examiner. About half way through the test, we were in a residential area. I saw 2 kids chasing each other right at the verge of the curb which obviously was a hazard so I stopped at the T intersection. After it’s safe to proceed, he asked me ‘why did you stop, did you see the Stop sign on the side road?’ I said I did. Before I could say anything more about the 2 kids, he cut me off saying it wasn’t my stop sign and I shouldn’t have stopped. I tried to explain what happened but he insisted I misread the stop sign. When the full test hour was up, he told me I failed because I ‘obstructed traffic’. Then he said ‘you can do the test again tomorrow. You wanna do it tomorrow?’.
On the test score sheet, he deducted 30 point for the situation above and 5 points for signalling late; the failing threshold is 75.
Among questions I don’t have answers for are:
1. ‘Proceeding’ is more important than kids’ safety?
2. How would it constitute ‘obstructing traffic’ if there was no car behind?
3. If I had ‘failed’ as he claimed, why didn’t he stop the test on the spot? There would have been no point of continuing;
4. Does a day make the whole difference between pass and fail (he asked me to re-​take the test the next day)? The only difference I can see is I will pay him another $ 141 fee.
I went to this registry because of its ‘good’ online reviews and naively thought that would imply decent service standards. So I even shrugged off the fact my friend had another bad experience there last year because ‘he had a different examiner’. Who would have thought this registry is consistently plagued by rude, low/​no class, money grabbing examiners (the clerk who made the reservation for me said ‘he’s the nicer one (of the 2)’.
Also a tip for other road test takers — book through
; you get to choose a specific registry and schedule a time convenient to you, even cheaper $ 114 vs. $ 141 at Marda Loop.

I’ve used them for everthing registry related since I came to Canada. I got my first ID Card here and then Driver’s Licence. I also got my Marriage License and then my Marriage Certificate here. I was also able to order my Daughters birth certificate here.
Misha the owner has always been helpful and always showed patience with all my questions. It is also convient that there is a post office in the same space with them. I also understand they do lean checks on vehicles. I’ll use this when I’m ready to buy a vehicle. They are open good hours. until 8:00 PM on weekdays.