I had a horrible experience here tonight. I went in for a mani(shellac) — pedi and I left with only a pedi. The shellac manicure was horrible. Clumpy and missing on the side of two of my nails. When I expressed my concern the lady was clearly annoyed. I understand she must have had a long day, but customer satisfaction should be considered. She very roughly removed the shellac using acetone and fastly spoke to another lady in Chinese. It was extremely rude. I had been in the salon for an hour and had to get home, so I was even polite enough to say she didn’t have to end off with applying a coat of polish. She went on to yell at me in front of other customers. I was mortified. If you’d like some respect I strongly suggest you go elsewhere.
Caren R.
Rating des Ortes: 1 Logan Lake, Canada
Horrible horrible place. The lady who did my pedicure did a decent job, not great but not bad either, but compared to what kind of a manicure they gave me, the pedicure seemed out of this world! First of all the lady who came to do my manicure tried to get me to do shellac, which I didn’t want because the last time I got shellac, they ruined my nails(i guess it was not done properly), also I live in a remote area where it is not easy to get them removed(I was in Calgary visiting). And after the 3rd time I said I was sure I didn’t want shellac on my hands, I kid you not she finished my manicure in 5 minutes! If I wanted such a pathetic manicure on my hands, I’d have given the job to a 5 year old, who could have managed a better job with some directions!
Ali C.
Rating des Ortes: 2 Calgary, Canada
I was looking forward to my manicure here due to recommendations from friends, and reviews on here. My technician was very friendly and efficient, and the salon seemed clean and sanitary. She did a nice job of my cuticles, and shaped my nails well. My shellac however was dull — very uneven shine, with some nails being completely dull and almost matte looking. There were a few rough spots on the ends of my nails, and within a day, those areas began to chip. I think the technician was in a rush and so perhaps I didn’t get quite the level of service I would have otherwise. My advice is do not take the last appointment of the day! I’m on day three of this manicure and I will likely remove it tonight and re-do myself.
Jo F.
Rating des Ortes: 5 Calgary, Canada
I stopped in here without an appointment on a Thursday at 11:00 am. To my surprise it was really busy so I didn’t expect them to say yes… But they did and I only waited 5 minutes without making other people get left«soaking». Quincy was amazing. Best. Pedicure. Ever. Massage was fantastic, as good if not better than my massage therapist. I will be back for sure. My new fav place!!!
Stephanie A.
Rating des Ortes: 1 Calgary, Canada
I took my Mum here for her first mani… two days before my wedding. Her french polish chipped hours later even though she was being extra careful. The employees seemed very frustrated that we didn’t know exactly what we wanted(they were not busy or anything, otherwise I would have understood). I will not go back here unfortunately.
Kendra P.
Rating des Ortes: 1 Calgary, Canada
I went to this salon(just got home around 30 minutes ago) and I need to warn everyone to not ever go here. It was busy, disorganized and every employee was rude. I am currently working on a Better Business Bureau complaint and a complaint to Alberta Health Services. This is why: during my «Solar Gel»(which looks a lot like acrylic and I’m pretty sure it is) application, the side of finger was cut open with the nail file. I immediately got up and went over to the sink and dumped soap onto it because I am almost done my Cellular, Molecular and Microbial Biology(CMMB) degree from the U of C so I am maybe a bit paranoid. I came back and the nail technologist already moved onto another girl who had been waiting for a manicure. Finally, after waiting a while for my nails to be done. I went to pay. I asked for a discount because I explained that I now could have an infection because that nail file was just pulled from a drawer and who knows what could be on there! She didn’t take off her mask for the entire conversation and also tried to convince be that it was a little nick and not a cut(it was bleeding for at least 5 minutes)… She said she couldn’t give me any discount because she wasnt the manager. So I asked for the manager’s number and immediately called it after I left(I have no idea if that was the real number.) The bottom line is that they were very rude, absolutely no customer service and unhygienic. I now have a risk for an infection and extremely unhappy. Also, the nails were not even high quality. PLEASEAVOID!!! Don’t go through what I did!!!
Amber R.
Rating des Ortes: 5 Calgary, Canada
I’ve now visited Starlight Nails & Spa twice and have been EXTREMELY happy each time. If you want the best pedicure you’ve ever had — ask for Tom! He gave me an amazing massage and put up with my squirmy self for almost an hour. The second trip I had Jenny and got a shellac manicure. Tiffany blue with a silver ring finger. GORGEOUS. They have so many different options for shellac nail polish! It was hard to choose! :)
Eileen C.
Rating des Ortes: 5 Calgary, Canada
I live in the neighborhood so I decided to take advantage of their $ 40 Mani/Pedi deal. The fellow(yes, a young Vietnamese lad!) gave me the best pedicure I ever had. Great massaging and my toenails looked great. He painted them teal blue with lovely white flowers on the toes. I got the pedi over a month ago and am only now ready to call for another one. And I still get comments on the artwork. The young lady that did my nails did a super job. I upgraded to a shellac mani but I work so much with my hands(gardening, painting, etc.) it lasted less than a week. But I love this little neighborhood spa.
Sew O.
Rating des Ortes: 1 Calgary, Canada
Don’t go here!!! They were quite friendly and even tried to invite themselves along on our honeymoon, but after the rough pedicure and the toe infection(most probably from dirty tools) we will never go back here. The price seems right, but it’s just not worth it.
Carrie P.
Rating des Ortes: 5 Calgary, Canada
I noticed this little nail salon in the Riverbend strip mall by my home when I was on vacation. I am not sure whether it is a new business, or whether it had just escaped my view until I was on vacation. I had a bunch of family in town for Stampede, and they wanted to get pedicures, so I dropped in to see if they were set up to take four women at a time for pedicures. Lucky for us, they were! My aunt and cousins have NEVER had pedicures before, so this was an extremely big deal. My mom and I are seasoned veterens to esthetics. The girls there were extremely accommodating and I am certain, happy, because we were all adding services as we went. 3 out of the 4 of us ended up getting manicures as well, and two of us also got our eyebrows done while our nails were drying. We had an amazing few hours of being pampered, and we all felt good and looked good upon leaving. I can only speak for my pedicure, but the gal who did it was amazing. She was this tiny, petite beautiful vietnamese girl with hands of steel. She gave me the best foot massage ever after the pedi was done, and before she put my toe polish back on. Now that I know this little business is alive, I will continue to support it, because they gave top notch service, and as well, were extremely accommodating to four gaggling women. Well done!