I’ve been this salon 3 times prior, and my hair stylist was amazing. Unfortunately she changed salons, so I booked with a different stylist. I arrived at my appointment 10 minutes late. Upon arrival I was informed they have a 15 min late policy where they will not take you if you are 15 min late. I can understand this policy, however what I don’t understand is 1) why was I never informed of this policy ever upon booking and 2) I was 10 minutes late. They have lost my business and I will not be returning to a Fresh and Co. Salon. On top of this, I could hear the stylists snide remarks upon being told I had arrived. Very poor customer service and even worse professionalism.
Andrew M.
Rating des Ortes: 5 Edmonton, Canada
Megan did a killer job on my haircut! I have a really thick and difficult to manage mane, that has defeated many stylists in the past, but she thoroughly tamed it and left me looking sharp. The ambiance is clean and modern, the staff are friendly, and most importantly, they seem to do great work. I’ll be back for sure.
Karly T.
Rating des Ortes: 5 Edmonton, Canada
About 3 years ago I moved to the SW side of town and was looking for a new hair salon to go. I needed to find someone to help me repair my damaged hair and help me grow it. It doesn’t grow fast to begin with and the constant blow drying, flatiron use and washing of my hair everyday caused the ends of my hair to break off constantly. My hair had been the same length for years because of this. I wandered into Fresh & Co. because not only was it the closest but it looked the most professional. I told the wonderfully friendly receptionist about my situation and she recommended a consultation with Christie. The rest is history! Christie has been working on my hair ever since using treatments and different Kérastase products to keep my ends from breaking. Better hair dying methods also helped big time with growing my hair out longer. I’m really glad I found this place and I refuse to go anywhere else. All the ladies in there are friendly, professional and skilled. Even my stubborn boyfriend, who despises getting his hair cut and used to fight me about it, has found someone there he loves and no longer makes a fuss about it. In fact he now eagerly asks me when his next appointment is. My hair is now much longer, smoother, shinier and healthier over all. I definitely recommend!
Emily S.
Rating des Ortes: 5 Edmonton, Canada
You know those salons where you walk in and immeditely feel uncomfortable and awkward… this ISN’T one of them! Fresh & Co is a very modern salon, with very friendly staff and a laid back atmosphere. Plus I phoned on a Saturday and they got me in the same day! I got my hair cut by Cayley, she listened to exactly what I wanted and gave me a style that will keep its shape while I grow my hair out. She recommeneded products too so I can keep my hair looking its best. 5 stars from me, I will be back!