Went for the first time Feb 122016. My wife who has gone several times and summed it up in five words«it’s better if your drunk». The service was not what I expected for a restaurant that pretty much haves you sign a commitment waiver upon making reservations. After awhile We made a game of it trying to get the waitress’s attention so we could order more drinks. The food was comparable to any average pub serving comfort food. Once again maybe it was the application process of the reservation that pushed my expectations too high. It took quite awhile for the food to arrive after we ordered. As in we were beginning to wonder if one of us could sneak out and grab burgers from across the street and smuggle then back in. The first hour of show was the high light of the evening. After that it becomes a little much. If you request a song to be played(and you’d like to hear it) request it before the performers get on stage or be prepared to be attaching $ 20 to your request which still won’t guarantee it will be played. When we were able to get the bill our server was honest and up front that we should look it over to see any mistakes. We only had one. The price included a 12% entertainment fee and tipping options started at 15%. And expensive $$$$$. Like my wife said«it’s better if your drunk» But the Coat check girl was nice.
Emma D.
Rating des Ortes: 5 Edmonton, Canada
My husband took me here last night for my birthday and let me just say that we were not disappointed! It was our first time going and we went during the time the entertainment would be playing duelling pianos. The atmosphere was lively and we had a great time listening to music provided. Our server was awesome and she made sure that we were always filled up with water and asked if we needed anything else. The food was pretty good, even in a small portion. I had their soup special which was Gumbo. Sooo good! All in all, the food, the entertainment and the service was all worth celebrating a good birthday for.
Eve K.
Edmonton, Canada
This is a great night out. I attended a work Christmas party here last night and had a blast. For a work function of this type, The Red Piano is second to none. The dinner and a show experience really takes the pressure off to stand around awkwardly after dinner making small talk with coworkers you have rarely, if ever, socialized with outside of work. Having the piano show to focus on really encouraged people to mix and mingle and stay for an extra drink that they may not have in the banquet or restaurant setting. The place is gorgeous. Plush and comfortable and hip. The wait staff were fantastic. We never stood long without a drink and the food service went smoothly. The food was outstanding, which I honestly didn’t expect. Often in gimmicky joints like this the food takes a back seat, but I had a blackened salmon dish that I won’t soon forget and even though I’m not normally a dessert person I thoroughly enjoyed my crème brulee. The piano show was fun. It was a bit amateur and cheesy at times, but overall was highly entertaining. Why only 2-stars then, you ask? Unfortunately for one specific incident. Upon arriving at The Red Piano I was busting for a pee. I approached the entrance and inquired with the door staff whether the bathrooms were inside the restaurant or outside on the Bourbon Street strip. I was immediately met with a puffed up bouncer and sour faced hostess informing me that THEBATHROOMSAREFORTHECUSTOMERS. Yes, I realize this, and I am OBVIOUSLY a customer and I am here for the XXXX work Christmas party. These two snotty buggers. Wow, they really were hot to throw their ‘authority’ around and not let someone in. Someone who is obviously dressed for the function that is being hosted inside. ANDTHEN once they realized their snotty asses had been shut down buddy bouncer tries his weight one more time and ASKSMEFORMYID. Are you kidding me dude. I’m a 36 year old woman, who looks like a 36 year old woman, coming into a work Christmas party. The whole thing was just snotty and amateur and set a really bad first impression. Perhaps 2-stars is too harsh, but reading through some of the other reviews it would appear that being snooty is a downfall of The Red Piano so maybe enough poor star ratings will make them kick up and address the problem. That’s what we Unilocalers are here to Unilocal about after all.