Monte Carlo Inn & Suites Downtown Markham

Like the other reviews, Monte Carlo’s layout is a bit awkward. I was aware of this prior, so while my parents parked and unloaded, I walked from the back parking lot and to the desk in the «front». By far the cleanest hotel out of all the value hotels I’ve stayed during this roadtrip. However, we couldn’t get over the odor in the hallway of the fifth floor. Smelled like a sweaty locker room which lingered into our room. Did somebody work out downstairs and decide to stop drop ‘n roll all the way back? There was a car parked in the lot which kept blaring its alarm throughout the night. I didn’t try their complimentary continental breakfast but according to my father, he said it was the least expansive out of the places we’ve stayed out. Apparently hot items like eggs and bacon were not included and were extra charge.
We needed a place to rest our weary heads before heading back on the road. Besides the egregious car alarm that was out of their hands, it was the sweat smell that I just couldn’t get over, thus gets knocked down a star.

The Monte Carlo is close to my office and I have stayed a few times, I can say that the management, Dean doesn’t care about his customers.
During a stay this winter, I was awake most of the night from the heater that continued to Chirp like a bird, I called the receptionist at about 2am, to report the problem. Upon checking out the next day, of course I was tired from not sleeping and didn’t feel that paying the full rate for this room would be appropriate. I was told I needed to speak to Management, Dean, his offer was another night stay at a reduced rate in a Louis Suite. Upon arrival the second stay, I noticed the top of the bed had been occupied by someone, as though someone had just been laying on the top of the covers watching TV. I didn’t want to start the evening off by reporting this finding, I just made sure the bed sheets had not been tampered with, I felt the sheets themselves were ok and therefore I didn’t start by telling anyone. The next morning I woke up to the sound of water drops, the room I was staying in had a separate living area, I went to that room to find, water from the above room leaking down to the living area of this room. I didn’t report any of these findings as it isn’t my job to let Monte Carlo know that there rooms are falling apart.
Here’s what brings me to write this review. I gave my credit card when I arrived, the booking wasn’t under my name or credit card. I told the receptionist to only use my card as a security deposit but that I wasn’t to be charged for the room. When checking out, the credit card of the person staying with me was given to be charged for the room. I now find out I have been charged for this room, when I gave specific instructions that the credit card was not to be charged for the room. I went there this morning to dispute the charge and Dean happened to be there, he told me that I sounded like a NAG… WOW this is how he talks to his customers. IT ALL STARTS WITH MANAGEMENT… POOR POOR MANAGEMENT AND ROOMS ARE FALLING APART!!! Just credit my credit card IMMEDIATELY.

Came here for a workshop, so can not say anything about overnight stay here. The conference room was well lit and temperature fine. If we needed anything, there was always staff on hand to help out. The food they offered was also delicious. I might decide to go there one night to see how the rooms are.

You actually enter from the rear, as that is where all the parking is and have to come around the front, which is a bit awkward but front desk is easy to find. Has automatic doors and both front and rear allowing for easy entry with luggage. Landscaping is beautiful, both front and back with two large water fountain displays.
Safe, mini-​fridge, microwave, lots of drawer space, desk to work @ with plugs up top and not underneath. Two chairs for a sitting area with table so you do not have to watch TV in bed. Lots of cupboard space.
Check in was a breeze, I just gave them my last name and they pulled up my reservation. They did ask if we wanted a room with a Jacuzzi, but for $ 40 more to me that is not really worth it. In hindsight it might have been since they do not have a hot tub, indoor or outdoor, just a pool. The hotel does have a coin operated washer and dryer located on the bottom floor next to the fitness room. This is also where a lot of the conference rooms are located.
Fitness room is a decent size, although the universal weight machine was out of order. I did not see any free weights, but they do have a universal cable machine. There are a couple treadmills, elliptical machines, and bikes if I recall.
My complaints are, no soap dish in the bathroom which makes cleaning harder and creates bacteria. Water pressure could be a little better from the shower heads and it is somewhat dark while showering, so they could use a light fixture there. Personal preference thing, but I did not like the carpeting, but it does go with the décor of the rest of the room. All of these are minor though, and did not detract from our stay.

What a deal — for $ 129 we got a room with two double beds, free wifi, free parking, use of the saltwater pool, a continental breakfast, a discount voucher for the in-​house resto, use of the 24 hour gym, and two adult tickets to the zoo! Beat that! You can also get discounted child tickets from them. Plus, the tickets allow you to beat the line at the zoo.
The rooms include a fridge, a safe (albeit inconveniently located), a flat-​screen television, a microwave and a coffee maker plus sufficient bedding for the permanently cold (why don’t all hotels provide duvets?). The toiletries were fine, nothing special. You can put your own food and drinks in the fridge. Our friends upgraded to the suite for $ 30/​night.
Fantastic front-​desk service. Nabil could not have been more welcoming or more polite. Such a nice introduction to the hotel. I needed a device charger — no problem (thanks, Jane!). We asked to get a room near to our traveling companions — no problem. Asked for a dinner recommendation — no problem.

Seems like a very nice hotel. I went there for a meeting and only saw conference room and its very nice… Hotel looks very clean and staff are friendly.,

I can only review the conference center in the basement but the staff and main floor ambiance were very nice.
As for the conference room, it is next to the gym which makes it smell like sweat a little bit. The room itself is nice with a very good projector and free water and notepads. They offered cookies and coffee as well. Not sure if that comes standard.

New hotel. The Riviera room is spacious, with a 3-​person couch, 2 LCD TVs, a gas fireplace, and a Jacuzzi, along with the normal amenities such as safe, microwave, mini fridge, coffee maker, iron and iron board, and hair dryer. Free parking, continental breakfast and Wifi (no password needed).
There is nothing luxurious in the room, but things are there, functional and tasteful. I know they are nice now because they are *new*, but I am rating the hotel room now when it is new. Room rate is reasonable for this really big room.
We did dine at the Menaggio Ristorante Grill and Wine Bar inside of the inn. It is okay but a bit overpriced. Please see my separate review of the restaurant under its separate listing.
Like it and don’t mind placing visiting friends in this hotel. Overall, 3.5 stars.

Our pad for 3 nights during a visit to Markham recently. A relatively new hotel addition in the area. Convenient to most major travel arteries, and less than 30 minutes drive into Toronto depending on traffic.
Upon driving in, the signs actually direct you to the back of the hotel where the free parking lot is. Through that back entrance, you can walk to the lobby/​check-​in desk area up front. Although there’s a front door by the lobby, we never used it and never prioritized figuring out if one could drive up that entrance. Staff were efficient and courteous.
Our rooms were spacious and clean. Pleasant enough décor, if somewhat generic and unremarkable. In this area, there won’t be much of a view. LCD television, lots of drawer and closet space, big mirror by the door. Beds were comfortable enough but nothing special. Free wi-​fi that we used regularly, a typical amenity for hotels in this area. They have a restaurant downstairs that we didn’t try. Also a small, 24-​hour fitness room that a member of the group did make use of. Their pool is oddly located right by the lobby.
All in all, a good stay in a solidly average hotel, at average pricing for the area.