Service Ontario

I will have to go contrary to the poor reviews so far and say this Service Ontario is the best one in all the branches I’ve been to.
Firstly, it’s quite hidden, so there’s rarely anyone here even during peak hours. I can usually get my health card or driver’s license renewed in less than 15 minutes, whereas in the Unionville branch I’ve waited longer than an hour to get anything done. Also, I found the employees here to be a lot less hot headed and not as strict with respect to policies. If you forget any sort of documentation and are honest in explaining why (as long as it’s not important), they’ll still process with your applications.
My only drawback with this place is that the hours aren’t as extensive as the Unionville branch, so if you end up missing the business hours here you will have to visit the Unionville branch.
Regardless, I would easily rather come here than the Unionville branch if they’re both open, and that’s not even a «what if» question.

I wish I could give it zero stars. WORST experience ever. I went simply to renew sticker and inquire about fine that appeared on renewal notice for which I had not received a ticket nor any notices of conviction. Indian lady clerk told me that I could pay fine first in order to renew the sticker and then request to reopen file if done within 10 days. Gave me a number where I could make inquiries and a location (Markham and Milner) where I could get the refund within 10 days. So I paid. Big mistake. The phone number and address given turned out to be for the City of Toronto and the ticket was for York Region but they redirected me. Then I spent the next day running around between courts and city of Markham offices and speaking with numerous people each person telling me a different policy not the same as what I was told at this Service Ontario. Worst of all the Richmond Hill court clerk superviser told me that because I paid the fine I could no longer reopen the file and there was nothing that could be done. I followed this establishment’s direction and it caused me money, huge inconvenience and wasted time for which no one i spoke to would take responsibility at any level of bureaucracy. It seemed this incorrect advice was a standard there as she was loud and none of the other clerks all of whom sit closeby corrected her. Unacceptable and shoddy. We taxpayers should expect better. Avoid this place.

Very slow and Very Lazy.
Things sometimes took over 30 days

I been to going to this particular Service Ontario locations to renew my vehicle stickers and driver licence for years…
It is not the most exciting thing to do… but I always find that all the ladies that works here really enjoy their work. I always greeted with a smile or a little joke here and there and they really knows what they are doing as I always get in and out so fast!
There is always at least 4 people working at the counter and my wait is always less than 10 minutes even if there were a line up.
BTW, now you can even come and renew your Health Card here!