Staples

I like staples, good service clean and good selection.
This location is full of shops and stores but none has copy service like staples or full select of technology products. Give those a try! The tech associates are really knowledgeable and got me the computer I needed. Return policy is good too.

WORST STAPLES EVER!!! NEVER EVER EVER GIVE THEM YOUR BUSINESS!!! I bought a macbook pro charger from here and hours later, realized that i found the one that i had thought i lost. when i went to return the item, the manager doing the return stated that he could not process the return because the serial number on the charger did not match the serial number on the box. he informed us to call head office and speak to them about the issue. as it was already 9pm, i left the store and call head office the next day. head office indicated that i should call Apple directly. Once on the phone with Apple corporate, they wondered why staples had asked us to call them, as the product had not been purchased in an Apple retail store. Calling back to staples corporate, they stated that they would not do the return due to the mismatched serial numbers (WHICH WAS ONLY OFF BY ONE DIGIT AT THE END). After weeks of arguing with staples corporate and store managers, the General Manager of the store finally returned from his vacation, only to stand in front of us and indirectly call us liars. He stated that he would absolutely not return the product, regardless of whether they were at fault or not. his reasoning was that these kinds of mistakes «just don’t happen» and implied that we must have switched out the charger for a broken one. Having worked for Apple before, I most certainly know that these mistakes do intact happen. At the end of our discussion, the GM decided that the $ 100 for returning the charger was not worth a lifetime of our business.
Yes, I understand that procedures and policies exist… but anyone who has worked in retail will understand that procedures and policies are mere GUIDELINES secondary to your best judgement. It is unfortunate that individuals who have been working in retail for 20+ years (as stated by the GM) are so completely unaware of how to treat customers and the way that business relations work.
It’s no wonder Staples stores are closing left right and centre. This is not how to treat customers, or to retain business. While I have been to some wonderful Staples locations, this experience has left a very sour taste in my mouth. I will absolutely NEVER return to this location and hope that you will take my experience to understand the type of poor management and leadership that exists at this location. THINK TWICE ABOUT SHOPPING HERE!

Closest stationary store in the area to me. There use to be a grand and toy in markville mall but not anymore so this is really the closest i can get. This store is usually quite empty so its hard to find an actual employee without searching.
I find that they focus much more in the copy centre, maybe becuz Kinko’s is across the street as a major competition.
I was looking for legal exhibit tabs but they weren’t available. Very limited choices available in store for alot of items. Not my #1 staples.

This Staples doesn’t seem to be as well stocked as some are. We were looking for a magnetic letter holder than can be attached to the fridge. When we asked one of the staff he seemed reluctant to help & wasn’t very pleasant at all. Walked to the aisles he indicated & couldn’t find what we wanted so we left empty handed.