I was looking for a florist for my wedding next year, and I found Bloomfields website online and I really liked their work. So I made a phone call on Tuesday morning at 10am right after they opened and asked if we could come in for a wedding consult. We mentioned that we are from out of town, and we only had 2.5days to spare in Ottawa to check out flower vendors. The person on the phone informed us that the flower designer was with other customers at that time, but she promised that she would let the designer know and promised that she’d call us back within the hour. We waited for a whole day and never got a reply. I decided to give them another chance and called the next morning, a guy on the phone seemed to know about my first phone call the day before and informed me again, the designer was not around at that time. He too promised that he would let the designer know ASAP and make her call us the first thing that afternoon, the first thing after lunch. Unfortunately, we didn’t receive the promised phone call until the following day 2pm. And by that time, we have already been to 4 other florist appointments, and Bloomfields is out of the game BIGTIME. I understand that it’s last minute inquiry, and I understand that if they simply tell us no, and tell us that they are too busy to talk to us. But what I can’t stand is when vendors don’t deliver what they promised, even for a prompt phone call. It’s just a warning sign that tells me to stay away from this particular florist. When you plan something big like a wedding, you really need someone that you can trust and rely on. The least you want is to wait anxiously for them to call you to finalize things and stuff.
Andrea B.
Rating des Ortes: 5 Ottawa, Canada
This is my third time receiving an arrangement from Bloomfields, and it’s completely solidified my love of their beautiful bouquets. This has officially become my go-to spot to buy flowers in the capital. Their arrangements definitely have a signature look — the ones I’ve received have always been a gorgeous combination of roses and other beautiful flowers, that I wouldn’t normally think to pair with roses, but result in stunning combinations. My favourite thing about their flowers? My arrangements last at least three times as long as any others I’ve ever received. A truly lovely shop in the Glebe, and sweet as pie service this is the spot you need to visit if you want to show someone you care. Or, you know, if you want to spoil yourself with beautiful fresh flowers :)