Visited Kiko for dinner a couple of weeks ago on a Friday evening. Nice looking place overall. Tried a number dishes including the beef tataki, the kraken(full squid), the chirashi don and the mango tango rolls. Overall, this was some of the best Japanese food I’ve had in Ottawa to date. That being said, the food is certainly a bit more expensive than other comparable places. The only real downside was the the service — although friendly, it took over an hour to receive our order — glad to say at least it was worth the wait!
Dave M.
Rating des Ortes: 2 Lawrence Township, NJ
The online pictures make this place look a lot fancier than it really is. In real life, it is a «fast food» style with modernesque décor. Service was extremely slow. This complaint seems to be common with other reviewers, so I know this is a legitimate issue. Between arriving and the first dish arriving, it was an hour. There were only nine other customers in the restaurant so I don’t know what they were doing. One of the problems is that take out sushi orders seem to take precedence to customers in the restaurant. I saw some orders going out the door while I was waiting for my order. The other problem is that their chefs do not seem to work as fast as chefs I’ve seen at other places. Finally, watch out for the auto tip option on the credit card machine. Otherwise, you will be charged 17% tip calulated after the tax is included, whereas standard tip is 15% before the tax is included. I certainly didn’t think this was warranted after the slow service. You have to force cancel the credit card machine to allow you to enter the tip. Best advice: pay by cash.
Rawin H.
Rating des Ortes: 1 Ottawa, Canada
We ordered delivery at 6:45pm, and food was supposed to arrive at 7:30pm. At 7:40, we called the restaurant, and the nice sounding person on the phone sounded annoyed at their own delivery person when they said that the food was ready on time but the driver«just left with it a few minutes ago.» It is now 8:19pm, and we are still waiting…
Skg 1.
Rating des Ortes: 2 Gilbert, AZ
OMG — don’t bother to order take out from this place. It’s much faster to actually sit down to eat. They clearly forgot to submit our go to order, then tried to blame the delay on having only one chef. There were a total of 5 tables of people in the whole place. After waiting over 30 minutes for 3 meals, we returned to our office only to find one order was completely incorrect. The service at this place is a joke. Don’t waste your time.
Kiran S.
Rating des Ortes: 3 Toronto, Canada
Nice neighbourhood and comfortable dining atmosphere. No problem getting a table Saturday night by walking in(albeit it was 9pm so not sure what it is like earlier in the evening). Service was friendly and attentive. Sushi was good but nothing spectacular regarding taste. Also a little on the small size for the price(i.e., $ 15 for a relatively small sized special maki roll…) drops my rating to a three. I’ve had sushi at so many places and for higher price I do expect a little more regarding flavour/ingredients.
Jeff H.
Rating des Ortes: 3 Chattaroy, WA
To start the sashimi and the Phillian Special roll were fantastic, fresh and very tasty. But I am pretty disappointed with the service. The restaurant was almost empty, but it took a very long time to get my order. There were two take outs and one table with seven or eight people but other than that I was alone. I had to ask twice for water even though the waitress came by and asked how my food was(which, again, was fantastic) and looked at my empty water glass and walked away. The food was a 4.5 to 5, but I can’t go above a 3 with the staff and long wait.
Gary F.
Rating des Ortes: 5 Fredericton, Canada
Superb sushi! Great atmosphere, attentive service. The Sakura Spider roll and the Rapture roll are«must try» items
Zoe S.
Rating des Ortes: 5 Ottawa, Canada
Absolutely excellent! My go-to sushi place in Sushi Kan(all-you-can-eat) so this was a new experience for me, but what a huge difference in quality. I’m going to be starry-eyed about it for days. Service was excellent, décor and ambiance too.
Fan L.
Rating des Ortes: 5 Ottawa, Canada
Nice food, unhappy waitress. Interesting Will go there again for the sushi and salad!
Fiona L.
Rating des Ortes: 2 New Brunswick, NJ
I’ve been craving Asian food but there aren’t a lot of Asian people or cuisine in Ottawa. When I saw this place, I got very excited and walked in without thinking about anything! Well, the place had very pretty and colorful Asian-style decors. Also, the seats are very comfortable! Those cushions! I could sit there all day! I went around 1/1:30pm, so it was right after lunch time rush. Because there weren’t many customers, the waitress was extra attentive and friendly. I was very thirsty and downed the glass of water very quickly, and she would come frequently to refill my glass! Based on the environment and service, I would give this place at least a 4 star. However, the food I got was bad. Maybe I should’ve gotten sushi or asked for the waitress’s recommendations on the customers’ favorites. I got the duck spring rolls and Korean-style wings. The spring roll had too much meat and not enough veggies! Since it was a spring roll I was expecting it to be more veggie based. The lack of veggies made it rather heavy! The Korean wings were very fat and hairy. I think the sauce is pretty good and spicy, but I can’t do fatty wings.
Vanessa L.
Rating des Ortes: 5 Rimouski, Canada
Excellent restaurant, ambiance agréable, grande diversité de choix et le goût est excellent! Essayer le Pear Soda! :)
Mike H.
New York, NY
Kiko Sushi is a sit-down sushi restaurant located in the heart of Ottawa’s Little Italy. I had heard good things about the place and decided to try it out. They have patio seating for those beautiful summer night. The restaurant itself had great design. The décor was was hip, minimalist and chill, with shaded lighting and beautiful bamboo decorations. The restaurant offers enough vegetarian and vegan options that one could eat there comfortably. The lunch menu is very reasonable, with meals as low as 11 $. I visited Kiko for dinner. I ordered my good olé Chirachi and my guest had a salmon teriyaki bento box. The meals included soup or salad. The meals were more expensive then similar dishes ordered at Festival Japan or Sushi 88, but the quality and meal presentation were excellent. The fishes were all excellent! They didn’t serve any oilfish, which is nice. The service staff were quick, courteous and efficient. The drink menu was extensive and offered all sort of cocktails, sakes and drinks. They also offer deserts including great tea ice cream, tempura ice cream, fruit and crepes. Next time I go back I want to try their tempura ice cream. Overall I look forward to returning to Kiko. If you can afford spending 25 – 30 $ a head before drinks and taxes, then come here and come here often!