Strathcona County Transit

Step 1. Open Mouth
Step 2. Insert Foot
So if you happened to read my last review you know about the situation I had with my Strathcona County commuter pass and the folks at ETS informing me that it was not valid for LRT travel. Well low and behold 24 hours after this incident I had a representative of ETS contact me to inform me that the commuter passes had been modified and they are infact valid for LRT travel. They just hadn’t updated the link on the part of the website explaining commuter fare restrictions since February 2013 (maybe I need to update my ETS review after this.)
Even after this incident I still had a representative from Strathcona Country Transit email me to apologize for the confusion despite the fact that they had done nothing wrong and let me know my commuter pass is valid for LRT travel. I apologize to anyone else who uses the commuter service that I might have alarmed with that one star review as well as anyone who works at Strathcona County Transit who may come across this at some point in time. Alot of what I said in my first ever four star review of the service still rings true and since that time they have also expanded their routes and added more trips out of their brand new transit center. Good service and classy employees who know how to deal with irate customers make this a five star review.