This is the WORST restaurant I have ever eaten in my entire life… I went there last week(June 2016) If you are around don’t go there. The service was bad — the waitress was never around when we needed her — and that was not because the restaurant was full, it was actually pretty empty. I ordered filet mignon(not a cheap plate) medium-well as usual and when I got my plate my filet was super ultra mega over-cooked and I could only taste burnt stake, so I sent it back and when I got the second time it was still not good(better than the first but still not good and I could tasted burnt stake. If you want a great place to eat stake NEVER come her — THEKEG is WAYMUCHBETTERTHANTHIS and equivalent price. We still got dessert because we actually went there because I saw my friend’s post saying that the apple pie was the best she has ever eaten and as I big apple pie fan I went there to taste it — it was good but far from being the best(not even close). We ended up paying a lot for the worst meal we ever had — yes, they still charged my meal — did not even give the dessert as a courtesy to try to amend our bad experience and when we paid the bill the waitress said«I hope next time you come you have a better experience» and I said«Trust me we will never come back her»
Denise L.
Rating des Ortes: 3 Markham, Canada
Great service but disappointed in the food. My dining companion ordered the potato soup. He said it was delicious but only received a half bowl. Next — the fall off the bones ribs. He ordered the larger size. I guess if you order the smaller portion, you will receive regular size ribs but if you order the larger size, you receive one normal size rack and then a few bones on a rack that was less than 2 inches of over cooked ribs and burnt sauce. The normal rack was very good. I ordered the chicken tenders. Fries were undercooked. My margarita was delicious. The restaurant is looking tired. In need of some polish and re-staining.
Tom C.
Rating des Ortes: 2 Chicago, IL
Arriving after an 8 hour drive from the south to find not a lot open on Good Friday we stepped into this chain restaurant in the hopes of some decent fare. When shown to our seat the server asked for our drinks, having not seen a beer list I asked what he had on tap to which he reeled off a list of beers then when asked what was in bottles he practically rolled his eyes and listed them. «Which would you like?» He asked, I wasn’t sure. He had rattled the list off so fast I barely had time to hear the words. I didn’t know what I wanted which seemed to irk him, rather than take the initiative to suggest a beer to me that is popular, he just looked impatient. We made our selection and then he brought them back. We ordered or food. When asked for the two sides option I was met with«it depends what sides you want?» The menu clearly had them listed next to the item and it took patience and trying to empathise with him having had a long day, to not be sarcastic to him and point out that the only options were those on the menu. I smiled and ordered. A different server brought our food and muddled up to placement of the foods leaning over us to change them around(would have happily done it ourselves). Suffice it to say, would not go back, would not recommend the fries(they were soggy and not because they were gravy laden) and I begrudgingly tipped, in the UK I’d have asked for the tip to be removed from the bill.
Tim T.
Rating des Ortes: 3 Chicago, IL
The food was good. Our ribs, steak and chicken were all well-cooked and tender. The staff all looked miserable and our server was borderline rude.
Mike C.
Rating des Ortes: 3 San Diego, CA
I was surprised for a bar in the touristy part of downtown didn’t have a lot of patrons during lunch hour. I mean the place was clean, the servers were very friendly and I had a pleasant time here sitting at the bar. I took advantage of their $ 20 ribs special. And I was shocked that it was pretty good. I would recommend this to anyone. And for dessert, go for the brownie. Nice, warm with fudge all over. Mine came with vanilla ice cream and it was heaven. For a bar in downtown, the prices seemed pretty reasonable too. Plenty of beers on tap and plenty of tv’s for the random Canadian sporting events.
Felix D.
Rating des Ortes: 3 Frankfurt, Germany
Not a bad place to go after a day of shopping at Eaton´s. The staff have always made us feel welcome and the food has always been good. The Steak was tender and the Sandwiches delicious. Their Spinach Dip is to die for and one of the reasons we keep coming back. The only con I have is that it´s way overpriced. Chicken Tenders for 17 $ are just way overpriced.
Rachel L.
Rating des Ortes: 3 Markham, Canada
I think the experience here can be kind of hit or miss but I really enjoyed my meal this time around. The rib special I ordered was tender and juicy and falls right off the bone. The sweet potato fries were nicely crisp and well seasoned. Nothing to complain about, everything done right! I have only been here for work lunches so the place has always felt unfeeling to me. The wait staff seemed to make a point to be elusive, which worked fine for us as we had very important matter to discuss anyways. It serves its purpose of offering a quick satisfying meal with a sombre professional ambience. I would take the cute date elsewhere as there are plenty of options near the Dundas area. WYWH
Danthanh L.
Rating des Ortes: 4 Toronto, Canada
I usually don’t expect much when it comes to restaurants in the mall but I actually like Baton Rouge in Eaton Centre. Their steaks are not the greatest, it’s never really cooked to my liking. Despite one time sending it back, found it to be too tough or even undercooked still. However, I remember their Ahi Tuna salad being pretty delicious! So I would definitely recommend that. Cheddar dip appetizer is good too. As for desserts, pass on any ice creams and maybe just try the cheesecake if you really want something to nibble on. I haven’t been here in a while, but last Friday I came back for their LaPoutineWeek promotion. $ 10 for poutine topped with lobster. Yum! I think it’s part of the regular menu as well. The portion is huge, definitely able to get a cheap filling meal even if you are splitting the poutine w/a friend. Lol. I did for my pre appetizer, right before going off to a winterlicious dinner. Haha. Just recheck about portions if you order this. Idk if there will be a difference in size portion of promo vs. regular menu. Show them this picture or something as reference. Ha! Note: expect a 20 – 30 min wait if you go during busy times and have no reservations. My friend and I skipped that by just heading over to the bar and eating there. We were short on time and after ordering, only had to wait like 15 min max for our food to arrive.
Kayla S.
Rating des Ortes: 1 Toronto, Canada
I had the lobster poutine for poutine week. I know this is a special dish I expected it to be specially good. It was the most inedible poutine I’ve ever had. The lobster bits were tiny and most definitely frozen. They had a disgusting watery taste to them. The gravy was barely warm and lumpy. Probably from a can. Because the fries were so thin, they got soggy from the crappy gravy and watery lobster. It was like I was eating potato spaghetti. It also really doesn’t help when the waiter is trying to rush you out when there was barely anyone in the restaurant. Never coming back.
Devin M.
Rating des Ortes: 3 Burlington, Canada
Server was Great! But the overall was unimpressive. The prime rib was dry(person who dropped it off asked us to check and see if it was cooked ok and when we mentioned it was a little past med rare was told that’s the best you can get because it’s prime rib) Overall it was good but nothing I would want to come back to mostly because of the underwhelming food. Not bad but not great.
Edward J.
Rating des Ortes: 2 Toronto, Canada
Our server was great. The food was just very average. The only standout was the shrimp cocktail, where one of the three shrimps was about half the size of the other two jumbo shrimps. Our server reflected my dissatisfaction to the manager. However the manage reluctantly and begrudgingly replaced one of the substandard shrimps. What we found odd was when we arrived at 6:00pm, there were many employers tables that could have seated our small party of three. We were informed the wait was about 20 minutes. Within that period we received a text to return as our table was ready. Oddly, the table given after the 20 minute wait was one of the empty tables in the bar area. I wonder if there was a cancellation, or if they wanted to have patrons all seated as close as possible to one time slot? Extremely odd, but I didn’t want to start my meal with a confrontation. It’s been a while I’ve been to Baton Rouge. It’ll be another extremely long while before I contemplate returning.
Diana C.
Rating des Ortes: 4 Toronto, Canada
Every time I come to this place I end up being overly FULL by the end of it. Me and my sisters have been coming to this place for the past two years for our annual«Sister Day» as it is usually one of the nicest restaurants and is right in the Eaton Center. This location is kind of hidden if you are shopping at the mall but if you are walking along Yonge Street it can’t be missed. This year we decided to start with an appetizer of Spinach Dip and Calamari. The calamari was fried just enough and came with an aioli that my sisters both dipped everything possible in. The spinach dip was great however the artichoke can be too much and the cheese does get over powering after the while. The crunchy tortilla chips that came with it were just good enough for me to chow down on its own. I ordered a burger with shoe string fries. Baton Rouge does not cheapen out with their shoe string fries as they came pilled next to my burger. My burger was juicy, tender and everything I would want out of a burger. however after having the appetizers I did get full very quickly and left some fries. Baton Rouge also does free refills which is a bonus for me at every restaurant. The server was very friendly but was just there to do his job and didn’t converse much but he did his job and politely checked up on us here and there. I would return to this location for a celebration, it isn’t always the place to go to if your hungry as you will be digging deep in your pocket once your bill arrived at your table.
Sophia E.
Rating des Ortes: 2 Mississauga, Canada
I went to this location on Friday after work with my bestie for a girls’ night dinner and my experience here was not as great as the location at North York Centre that I went to back in 2010. First of all, when we arrived, the hostess who brought us to our table gave us «attitude» when we tried to request seating somewhere else, as our table was near the window and it was a cold evening. She said all the other tables were full so we settled for our table but were shivering due to lack of heat on that side of the restaurant. The only good thing about this hostess was that she asked if we were scheduled to see a show downtown that same evening, which, of course, we were, so they made note of that. On a happier note, the waiter who served our food was a pleasant personality who informed us of their daily specials(although he talked through the list so quickly that I could not remember any of it and there was nothing in writing provided) and the selection was as great as I remember from before. I ordered the Lobster Bisque Risotto and I enjoyed the taste and would definitely order it again in the future. Sadly, the crème brûlée dessert we ordered in a shot glass tasted more like dollar store pudding rather than actual crème brûlée so I wouldn’t order that again. Prices are on the high side, similar to The Keg Steakhouse, and it is a fancy restaurant. For the amount of money I paid, I was expecting better customer service and better quality dessert. However, the Lobster Risotto was worth the price that they were charging.
Dan G.
Rating des Ortes: 4 Toronto, Canada
This is definitely a great place to order ribs, fries and chicken dishes. The prices are pretty high but the food is good. Located right at Eaton Center, on Yonge street. Great for quiet dinner, or birthday party.
Sanita M.
Rating des Ortes: 3 Tampa, FL
My previous experience at this location was not that great because of the waiter(read my previous review for details), but this time was little bit better. I still think that the servers here are not properly trained — they are not introducing themselves, they are not aware of some specials and prices, and most of them seem to be so full of themselves. If you order something small or inexpensive, they won’t be very nice to you. I guess they expect big tips, and they know that with one soup or salad, they won’t get a lot. This time we came in and asked the hostess about the prices for side dishes(they used to have prices listed in the menu — now they removed that part), and the hostess did not know the answer. She just guessed but was not sure. Then our waiter at the bar was not aware of the prices either. He just looked in the menu quickly, saw $ 4 sign for something else and said«They are all $ 4.00». He seemed a bit annoyed that I ask him such question, and as I did not want to have the same experience as last time, my friend and I moved to another table, to have another waiter. Sorry :) This waiter was nice enough but in the middle of our meal he disappeared. We were not sure what happened to him. Later another waitress was passing by and asked if we need anything. We assumed that this is our new waitress, but the other guy was serving other tables in the meantime. So, here they visibly missed some training. If one waiter leaves, and another one is taking over, the customer must be informed about it! Usually the waiter comes, apologizes and says something like«My shift is over, but Jessica will take care of you» — that’s a normal way to do it. Even our new waitress did not introduce herself saying that she is going to be our new waitress. I guess, they need to hire me as their manager :) Being a Hospitality Management student, I could teach them a lot :) Another mistake that our waiter made — he did not repeat the order back. When taking an order from customer, servers should always repeat the order back to make sure they understood it correctly, and to prevent the possibility of bringing out the wrong dish. How easy is that? :) Other than service, the food was good. My friend ordered ribs and the size of the ribs was pretty small. Looking at other photos on Unilocal,he got a smaller version. I liked my sweet potato fries and salad, and their Brownie Cheesecake with Peanut Butter and Chocolate Fudge was amazing($ 7). I would eat that cake again, but at another location.
H P.
Rating des Ortes: 3 Church-Wellesley Village, Toronto, Canada
A dry rib steak A mushy order of yam fries A sad vegetable A spicy wine This place is nice however they need to improve the quality of the preparation. Presentation of the plates is meh.
Jane B.
Rating des Ortes: 4 Buffalo, NY
Four of us stopped at Baton Rouge while wandering Downtown Toronto. We were all very satisfied with our meals. The food was good and the prices were fairly reasonable. The menu offered a great variety of choices: a full steak menu, salads, appetizers, BBQ ribs, chicken, sandwiches and seafood. They also have a full menu featuring their lobster dishes: lobster tail, lobster stuffed mushrooms, lobster Poutine fries. They will add a full lobster tail to any meal for $ 17. I tried a bite of my sister’s lobster and it was very good! It was also a good size for $ 17! I ordered the 8 oz. sirloin topped with goat cheese crumbles and crushed walnuts. It was delicious! They cooked my steak perfectly. It came with a side of bacon mashed potatoes and steamed vegetables. Both sides were very good. The cocktails menu was phenomenal. I thoroughly enjoyed my frozen Raspberry Pucker drink. Our servers were both very helpful in making recommendations for cocktails. My favorite server was Jasmine. She could not have been sweeter! We also spoke with the manager briefly because she needed to verify our IDs to order drinks(they were not familiar with the NYS licenses). She was very friendly and personable! I will certainly return here next time we are in Toronto!
Schelling Y.
Rating des Ortes: 3 Markham, Canada
Like all food chains, there is nothing really special about this place. The steak isn’t as good as the Keg, Neither are the fries or the other foods. The service there is fantastic, and the lobster menu looks fantastic. Pros Service was excellent. Didn’t need to ask for refills, if there was a complaint, they would help us change the food immediately. The lobster stuffed mushrooms were awesome. Cons Mashed potatoes wasn’t good at all. Fries weren’t crispy. Mushrooms above was a very small portion. There were only four pieces, but places like Red Lobster or Keg have at least 5 if not 6. Don’t know if we would go back. The rest of my party didn’t really like it.
Athena P.
Rating des Ortes: 4 Toronto, Canada
Their lobster poutine is really good soo yummy!!! Service was great staff was really friendly and was helpful and answered the questions we had well :)
Tia B.
Rating des Ortes: 4 North York, Canada
I have always seen the sign for this restaurant but have never ventured inside. Well, my boyfriend and I decided to change that– after all it was on our list of places to try! First things first, great service! Our server was on the ball and whenever I needed another drink he was there with it before I could ask! Now time for the food! We both ordered Caesar Salads to start. Now I LOVE Caesar salad but, this one was not good. The Caesar dressing was more of a Caesar vinaigrette then anything else. It wasn’t that good. However, when the mains came I was excited. I had ordered the filet mignon with peppercorn sauce. It was good– perfect temp and good flavour. My boyfriend has ordered the Crab Cake Sirloin. The crab cake was not that good from what he told me and the steak was cooked to his desired temp. So great on them for that! All in all, it was a good experience and we will be there again I’m sure!
Jimmy J.
Rating des Ortes: 5 Wiehl, Nordrhein-Westfalen
Wir waren kurz vor Weihnachten in Toronto und haben durch Zufall dieses Restaurant beim vorbeigehen entdeckt. Das Ambiente ist faszinierend, die Bedienung typisch Amerikanisch einfach extrem freundlich! Die Gäste waren alle gut gekleidet und haben einen ordentlichen Eindruck gemacht. Das Essen(ich hatte Steak) war einfach grandios. Muss ehrlich sagen das es eines der besten wenn nicht sogar das beste Steak gewesen ist was ich je hatte, ich hatte viele Steaks ;-) Ich möchte jetzt auch keinen Roman schreiben, das Restaurant ist echt mehr als gut!