Went here recently with my boyfriend on New Years Eve. We chose the AYCE option as the variety between Japanese and Chinese food interested us. All I can say is that what we got was microwaved chicken and day old squid. The chicken on top was hot and the ones near the bottom were cold and extremely tough. The food was absolutely embarrassing. We also got rolls and the amount of fish and avocado was slim to none. Do Not Eat Here. There are many other AMAZING sushi places on College that provide much better quality and genuinely care about the appearance of what they are serving to their clients. Needless to say, I will never be back to this place and wouldn’t recommend it to anyone.
Jonathan V.
Rating des Ortes: 1 Toronto, Canada
Brutal sushi house. The décor is weathered and cheap and the restaurant is absolutely filthy. On top of that the food is mediocre at best
Catherine N.
Rating des Ortes: 5 Toronto, Canada
My holy grail sushi place downtown. Friendly staff, GREATAYCE variety. Love, love, love.
Viki W.
Rating des Ortes: 5 Toronto, Canada
‘New sushi island provides the best sushi I have ever had. The food is fresh and great! Strong recommend it!
Emily-Rose G.
Rating des Ortes: 1 Toronto, Canada
The service here is the worst I’ve ever experienced. My boyfriend and I went for all you can eat sushi. We were the only people in the restaurant, yet the waitress treated us like a huge inconvenience. We waited forever to order, the food took forever to come, and on top of that, she messed up our order. As we were ordering, we asked a couple of questions and tried to let her know about my boyfriend’s food allergy and her response was an eye roll. The sushi itself was decent but was certainly not worth the wait and being treated so poorly. At the end of the meal, the waitress brought us our bill and we asked to pay with debit. Again, another eye roll. It took her ten minutes to bring the debit machine and the place was completely empty aside from us. We decided we did not want to tip her since it was the poorest service we had ever had but the debit machine required we enter a tip. We entered the minimum possible(10 cents) and she openly scoffed and rolled her eyes when she saw the receipt. We will not be back.
James A.
Rating des Ortes: 1 Old Toronto, Canada
Worst sushi take out I’ve ever ordered. My usual restaurant was closed for some reason so I thought I’d try something new. I read the reviews on just-eat and other than comments about delivery times it had good reviews so I gave it a try. Big mistake. Here’s the rundown of my order. General Tao chicken — cold, over cooked with next to no sauce to mask it’s horrible flavor. Had a few pieces and the rest went to the trash. Sushi pizza(white tune) — where’s the fish? Most pathetic looking sushi pizza I’ve seen. The fish was paper thin and flakey. I questioned if I should eat it but I was starving so stomach won. Snow dragon roll — this also had white tuna. Same situation as above. Buffalo roll — this one I actually liked. Would have been better if I could have seen or tasted some of the cream cheese that was listed as an ingredient but at least it wasn’t as horrible as the rest of my order. So other than quick delivery time this place had nothing to offer other than the gurgling in my stomach.
Nisha D.
Rating des Ortes: 4 Toronto, Canada
New Sushi Island is such a basic name for a restaurant. Zero sex appeal. I ordered because I saw them on Just Eat and I was tired of referencing Unilocal for reviews. On Just eat, everything is like 181 reviews 4.5 stars… YEAHRIGHT. Nobody’s believing that JUSTEAT. Just eat really likes to trick people so I’d advise that you cross reference with Unilocal or Google reviews. Anyway, I bought the $ 25 minimum from this place and I got a lot of food! Was it good? Well it wasn’t bad. I like that they give you so much food but what I don’t like, is how small the main ingredients are. Unless you broke one shrimps face off and split it in half before dipping in tempura goo, I dont understand why the shrimp was so slim. The cheese wontons were the same story. They were big ol goathead wontons with barely anything inside… At manchu wok these are called rangoon and they’re far more voluptuous. Write that down. I dont really have complaints, its just – it wasn’t awesome. It was between«okay» and«good» I like their Miso soup but big whoop. 4 stars for not being HORRIBLE
Jill S.
Rating des Ortes: 3 Toronto, Canada
Cheap AYCE. I’ve been here several times. I come back because they serve AYCE right up until closing time, which most places don’t, so if I get off of work late I can still come in for a quick AYCE. The sushi rolls are pretty decent, nothing amazing but perfectly good for AYCE. I like the grill items as well. All right for the cheap price. Desserts: cheesecake is WEIRD, cream puffs come frozen to the table — skip. Service is good. I find that a couple of servers are forgetful and deliver things to the wrong tables, and are hard to flag down… BUT there are other servers that are awesome and that quickly pick up on the other’s mistakes and do their best to make customers happy. This happens almost every time I’ve been in, but the good servers make up for it well. Some of the tables are weird shaped and you sit on tufted seats. There are many normal tables as well, though. The décor is ridiculous — they seem to put up decorations for holidays and then once the holiday is past they don’t take down any decorations. Christmas, Valentine’s, it’s all up all the time, and a little dusty. I’ve often wondered what laziness like this in the dining room means for how they keep their kitchen… Once I found a huge gross hair is my food. I have a strong stomach usually but this just really put me off. I have never been back after this. HOWEVER, I heard that they have changed owners very recently(december 2014?). If this is true then I will probably go back at sometime to check it out again.
Lam E.
Rating des Ortes: 5 Toronto, Canada
These guys changed ownership again sometime between november and december 2014 and while the previous owners definitely dropped the ball, the new owners are great! We went for AYCE on a sunday evening while they had the 30% off promotion. Having been a couple times before this new change in ownership I was wary — but their new chef is great, the service was lovely and although they were fairly busy for sunday night dinner we never had to wait more than a minute or two to order new items or get a refill on our tea. The enoki beef rolls are a bit smaller than they were previously but they taste even better. The rolls were all fresh and tasty. We had at least 8 different rolls. The eel was perfect and the white tuna was tasty. I was so impressed I plan to have my annual birthday sushi here in March!(Which is usually a group of 15 – 30 people) The new owners have really turned the quality of the AYCE service around. If you have been here before and were disappointed I recommend that you give new sushi island once more chance. Granted this is still AYCE so you aren’t going to get the quality you would if you were paying by the roll(Ie. I have paid $ 45 dollars for two rolls and 6 pieces of sushi and they were exquisite) but if you want to chow down on sushi for two then this is a great deal. They had a couple tiers of sushi. 16.99 and 19.99 options from what I recall. We went with the 19.99 as my boyfriend likes sashimi. Great value for under $ 50 for 2 people to have dinner
James S.
Rating des Ortes: 5 Toronto, Canada
They have reopened under new management!!! I’m so glad, I love this place. They have a 30% offer at the moment because they just opened again so now is the time to get in and try the maki and the red dragon rolls. Admittedly, I have never dined inside, I have only had take out, but I have never been disappointed. The staff are always super friendly and the food is to die for. This is definitely my recommendation for sushi in little Italy. 10⁄10
Reynold P.
Rating des Ortes: 3 Toronto, Canada
The«new» sushi island is like any other mediocre sushi restaurant around. It obviously isn’t new anymore, and the décor is although decent, doesn’t reflect Japan or sushi in any shape or form. The rock like interior walls, with stone-like coral textures, are more reminiscent of Greece. But I get it, a place called New Sushi Island probably isn’t going for«best dressed» or modern«décor». So it’s really about the well-priced, passable sushi and other Japanese dishes they serve here. They do that well. The sashimi tastes fine, the tempura is crispy, and the miso soup tastes miso-ey. I’d even say that the food is good. When you factor in the price, New Island Sushi gets a bit better! Rolls are averaging to around 6 – 7 bucks, bento boxes around 10, AYCE ranges from 13.99 to 19.99 depending on whether you solely want maki/rolls or sashimi and other dishes. Best bang for your buck, and seriously, bang for your buck — you get 20% off your order if you get it to go! That’s a pretty good deal for decent sushi and usually, a lot of food. That’s something they don’t skimp on, you’ll always get enough food. Overall I’d say its one of the better places for mediocre sushi. If you’re not a stickler for super fresh, innovative, chic, awesome presentations and atmosphere, this place can settle your sushi cravings and save you $ 20 in the bank.
Arif A.
Rating des Ortes: 1 Toronto, Canada
Awful is how I would describe it. They have been through ownership changes a lot and it just keeps getting worse. After my delivery order came an hour and a half later, I was treated to a dynamite roll that was devoid of shrimp tempura and crammed with avocado. I should have just ordered an avocado role to be honest. The spicy chicken appetizer? Yeah if you like chewing on rubber with some sauce splashed on it sparingly. How do you get skimpy with the spicy sauce? Just don’t go there. Go down the street to Sashimi Island if you must. Or learn to make sushi and just make it at home. Probably better than eating this garbage.
Michael G.
Rating des Ortes: 2 Toronto, Canada
Went here a while back, on my way to a friend’s birthday. Stopped in for a quick bite, as I always like to try new sushi places, but sadly this will not be a new favourite. FOOD Miso was just miso paste soup with nothing in it(tofu, seaweed, etc). It was still hot and tasty, but seemed rather lacking without those things. Maki Rolls(Spicy Salmon, Spicy Rainbow, Red Dragon): The rolls were really blaaaand. It was nice that they included some bigger, more expensive rolls in the AYCE, but just really bland tasting unfortunately. INTERIOR Big place, tons of seating, and lots of Japanese decorations. Definitely not up-scale. Only ¼ of the seats were full when I was there(weekend evening), but they seemed very busy preparing take-aways. Radio music playing at a reasonable level, not intrusive(though I do hate top 40 radio). SERVICE Was OK. Nothing special. Neither friendly nor rude. Food took an average amount of time to come out VERDICT Despite the decent AYCE price, I won’t be coming back. It was meh, and I definitely know of much better ‘go-to’ places when the sushi craving hits.
Amber S.
Rating des Ortes: 2 Toronto, Canada
Im updating my review because 4 times in a row ive had bad service. I still love that they take my birthday reservations.4 years in a row but 2013 something must have blew through there and it all went down hill from there. I went there once with my bf and we sat down, no one even offered us water and we waited an hour, no orders taken. evern after waving at the waitress she didnt serve us, just a straight up diss. We left and went next door to burrito boyz. I went there again with friends from out of town, lunch time it was dead in there and it still took over an hour to get any of our food. HELLOWAKEUP!!! my recent birthday party i called the reservation weeks in advance for them to prepare for at least 20 people. Get there the table is set up everythings good. theres 2 chefs and ONE waitress, WTF. everyone was getting antsy because they were taking hours to get peoples orders out and half the time it was the wrong order. After 3 hours no one even cared that we didnt get our food we just left. I will not be coming back. Im going to try sashimi island down the street.
Mohammed B.
Rating des Ortes: 4 Toronto, Canada
When assessing an AYCE Sushi joint, I grade them on 4 things(not in any order): 1) Cleanliness + Ambiance 2) Value for money 3) Quality and selection of food 4) Speed of delivery Sushi Island is a solid 4 across the board. I keep coming back because they make a special roll of Rainbow Spicy Salmon Avocado.
Etah L.
Rating des Ortes: 1 Toronto, Canada
This place is TERRIBLE. The service and food is so bad that it’s unbelievable. I’ve never been to a restaurant with such bad servers. They are rude, forgetful and slow. I had to ask for water 6 times before they brought it and expect an average wait time of 25 minutes PERROLL. At the end of my meal I had a few pieces left because since I had been waiting for my whole order for 2 hours, I got full, and the server had the nerve to get mad at me and demand I pay for each piece. How is this place still in business?!
Cla S.
Rating des Ortes: 3 Toronto, Canada
2.5 to be exact As per usual expect free miso soup and salad. Our order consisted of surf tails, Shrimp tempura, a green dragon roll and a spidey roll. The appetizers were bland but the rolls were decent. Our waitress was a wee bit distracted/hasty but not unfriendly. It was unusually hot in there… Heard other diners noting it as well. Guess it’s that no heat but not time for a/c weather period… No windows in the whole place :( Also wasabi was not fresh(crumbly mess) but low sodium soy was available on request(appreciated). I RECOMMEND: Anything with avocado! Happened on the most buttery smooth avocados! EXTRATIP: They deliver through and their kitchen is open till 11 unlike most places in the area :)
Amy P.
Rating des Ortes: 2 Toronto, Canada
«Meh» actually sums it up really well. Below average in almost every way. Not horrid, just below average. Below average atmosphere, décor, service, food quality, selection, and yes, below average prices. They seem mayo happy, it was used abundantly in almost every single roll. Above average use of mayo. So, next time you are looking for a below average dining experience, something decidedly«meh», THIS is most definitely your spot.
Heather F.
Rating des Ortes: 5 North York, Canada
God I love this place… I’ve been coming here since 2007 and sometimes a few months pass between visits and I almost forget how good they are. Food = Delicious and diverse! So many unique and delicious options that you won’t find in most other sushi restaurants Price = Can’t be beat. 3 levels of selections for all you can eat and a full menu as well if you prefer. Great value for the price. Delicious! Truly my favourite sushi restaurant in the city.
Evelyn A.
Rating des Ortes: 4 Toronto, Canada
I’ve only ever been here for AYCE, and we had a a very fun, fruitful and filling time. They have a few limitations on their menu, but the off-limits items are exactly what you’d expect when doing AYCE. No soft shell crab is the only one I encountered in my ordering, and I was essentially testing the boundaries by asking for it. Worth a shot, though, ammi right?! The dinner time AYCE sushi is $ 19.99, which is completely reasonable, as they keep their sashimi list completely open. Completely open? YES! My plate overflowed with fresh tuna and shrimp. MUSTMENTION: If you’re not doing AYCE and you get take-out you get 20% off your food! BONUS: Let me have my dog on their cute little front patio. SUPERBONUS: Even though they have the same rule as other AYCE joints in terms of making you pay for what you don’t eat, they don’t follow it as long as you’re reasonable. I think we had some 1 sushi pizza and 2 pieces of California roll left, and they didn’t charge us. PS: I really don’t like sushi pizza. I must stop ordering it!