Rating des Ortes: 2 Mount Pleasant, Vancouver, Canada
Not sure if this location always has new/inexperienced staff but almost every time I order here staff seem disorganized or confused. No seating and no wifi. For many reasons I’m not impressed.
Meg F.
Rating des Ortes: 5 Vancouver, Canada
I have been coming to this location almost daily, since they opened about 5 months ago. I live near the store on Quebec and sky train to work. I avoid the Quebec store like the plague! The staff at this location are great! They greet me when I enter, quick with my latte and bagel! They are so sweet and their riddle of the day keeps me on my toes! Great team, very clean, very organized, and they always seem to be enjoying their work! As for the review from Jen B. From what I can tell from your pictures, it’s dark and they obviously just opened, there was one other person in the store… Why can’t they stock their shelves? Do you require 2 people to get your coffee?
Jen B.
Rating des Ortes: 2 Downtown, Vancouver, Canada
First off the positives: Great location for commuters on foot. Opening times bright and early. I believe they open at 5 am. Coffee & food fresh Negatives: The staff. No seating This was my third time getting breakfast at this location and each time I’ve been there the staff seemed unorganized, dazed and slow. This morning I ordered a coffee, regular drip and there were no coffee cups and the cashier seemed to have hard time locating them. As the line grew and grew, the only other staff member watched as she continued to count bottles of juice and other food items. From the look on her face and the snails pace in which she moved, she had no intentions of helping her co-worker. I just feel that the cup situation should have been sorted prior to opening the store. Yes, I am aware that companies LOVE to keep track of what comes in and out however I believe that when those doors open, the only concern should be the customers. If you are in a rush or only have a 15 minute window until your bus arrives, this is NOT the location to frequent. This is a high traffic location but unfortunately the lack of staff and the snails pace in which they move does not reflect that. This morning I decided that unless it’s an emergency, there’s a good chance I will not be returning to this location.
Allison K.
Rating des Ortes: 3 Vancouver, Canada
Brand new places are always a plus, the«new» smell is awesome I thought since it was a Friday I’d try this new location. I had to park a block away because there is absolutely NO parking allowed nearby. For skytrain and bus users though? A convenient location for a good cup of coffee! There is no seating here. So just order, pay, pick up and go. I doubt I’ll go to this SB often though. I’m definitely a driver and it’s out of my way.
Shila B.
Rating des Ortes: 4 Vancouver, Canada
I am surprise that they don’t know us by name considering how many times my best friend and I have been here before catching a greyhound to a show. The service is very efficient and friendly to accommodate the demand. There is some seating inside, however, that fills up fast of people that would rather kill time here than in the actual depressing greyhound station including yours truly. Reasonably stocked with eats.