Orange Flames

Great pizza with plenty of topping options, at a very reasonable price. Staff is also friendly and helpful.
Definitely worth a try!

Vastly disappointing, inexperienced staff and cold meals.
Let me preface this review. I’ve had my share of lackluster service and food quality around the university plaza. You start to expect that sort of thing and my expectations are quite low already. Ive been to Orange Flame twice just to give it a fair go. Heres what happened:
First time was the week of their grand opening. There was a newly hired staff who was visibly nervous, understandable. I ordered chicken wings and he could not locate the sauce. After consultation with the senior (chef?) on site and some delay, the wings were out of the oven ready for saucing. Now I was standing there with a view to the kitchen and one of the wings were dropped on to some kind of stove counter, picked up, and thrown back into the mixing bowl. I didnt comment and just took it. Oh well, a bit unsantitary but it happens. What I didnt expect was cold, crusty wings with even colder sauce. The boasted 200 seconds of cooking time was a clear lie.
About a month later, somehow I convinced myself to go back for pizza this time. The previous staff was gone, replaced by another, equally inexperienced one. The staff gave me whole wheat crust without asking and did a horrible job of rolling the dough (one side was clumped, the other was too thin). I sat down at a nearby table as I waited for it to finish. After around 15mins (nowhere near the boasted 200 seconds) they gave me my custom topping pizza. Except the protein was gone. They had burnt the original pizza I watched them make (to be expected when the dough is uneven), hastily replaced it without notifying me, then forgot the meat. Too top it off the dough in the center still tasted raw.
Take from this what you will but thats a few strikes too many for me. There is nothing commendable about Orange Flame and I wont be returning again.