GR Caribe by Solaris

Love this place we have our time share out here and this place amazing from the rooms to the pool to the jacuzzi food restaurants the people who work here extremely excellent.

i can only say good things about this resort, friendly staff, excelent location near The airport, as their slogan says, is your home away from home, Veronica by The poolside is very attentive always with a smile on her face, bogavante Restaurant by The Beach is above average, food is delicious, waiter Ricardo was very attentive, over all an excellent experience, 100% recommended.

Came to eat our dinner in veneto restaurant. Cockroaches decided to check out what’s for dinner loss of appetite :(

The service here is great. Very nice people who want to make your stay the best it can be. The rooms were very nice. Very pretty hotel with a clean and friendly pool area and beach. I like the options we got for each meal. The air conditioning worked great in January.
We were disappointed by the lack of traditional Mexican food options. It caters more for tourists in my opinion.
The alcohol is cheap. Watch them make your mixed drinks or it will be mostly ice and sugar with maybe a teaspoon of alcohol. The way they made drinks was making me feel sick from all the sugar. I had to tell them not to add grenadine to a tequila sunrise and add some more tequila. A guy next to me did it right by asking for just vodka on the rocks with a lime. Then you don’t question your drink. I considered ordering the same.
The food was not very good. In ways they could make something very nice, they use cheap ingredients instead. It was obvious. Frozen hash browns. the knock off brand of most popular items. I’m pretty sure my steak was a hamburger patty.
If you book with this hotel, get their private shuttle from the airport. You will feel safe and you won’t have to wait in that horribly long line for taxis outside of the airport.
Adding on a price for Internet per device, per day is annoying. Just have free internet. You’ll get more people to book that way. I guarantee. Unless you’re a family with children. In this case, they’ll learn to get off their phones for a bit.
I probably would not stay here again. If I want to relax and not worry about planning things and know everything is paid for, a place like this works. If you want a real Mexico experience, stay at someone’s house or a regular hotel and go out to eat at different restaurants, explore the city and surrounding area, and experience the life that Mexican people live. This town is all tourists, which I expected. I guess that kind of vacation is not my style.

«We’re having a terrible time and we’d like to leave immediately.» That’s what my wife said to the front desk agent after only one night here. I think all the positive reviews (on here and TripAdvisor) are fake. This place was terrible. The food is nearly inedible, the room and lobby were freezing, you have to pay $ 16 a day just for wifi, our toilet was broken and required numerous visits from hotel maintenance throughout our stay. As Donald Trump would say, this place is very low class.
We initially signed up for three nights here but demanded that they allow us to check out after one night because the experience was so bad. Thankfully they did.

Lovely Hotel. beautiful beaches. Food was amazing. service amazing. all inclusive food and drinks, wine and beer aren’t the best, but cocktails are nice… Staff very nice. Highly recommend it as a vacation destination and hotel to anyone.

This hotel was a pretty nice surprise for a few nights with my best friend. We actually booked the Royal Solaris, but we were upgraded at check-​in, maybe a perk of traveling during the slow season in early December. After we walked next door, they did sit us down with the hostess/​concierge/​timeshare saleswoman, but once she determined that we were not a) a couple or b) people with disposable income, we weren’t bothered again.
The rooms were huge and very nice! No balcony, but the view from out the front door was wonderful. Unfortunately, our windows overlooked the tennis courts, which was a little strange. Really lovely décor in the rooms and bathroom. TV had a couple of English channels as well, if that’s what you’re into. The doors, while large and wooden, do not stifle the sounds of screaming kids running through the halls and courtyard in the middle of the night.
The food… not great. My friend quite liked most of her food, but the vegetarian options were limited. I even confirmed with the hotel’s website and via email that they would have many options. The dietary restriction menu was identical for all the restaurants everyday and lacking imagination. And one item was even prepared with chicken broth! I don’t think they knew the definition of vegetarian. The guacamole at the beachside restaurant was our staple and we went to dinner back at Royal Solaris because the buffet at least had a few options.
As for the bar, we were told that the lobby bar would stay open all the time, but it was shut down and empty by 10pm all but one night. The drinks were weak and tasted like bad mixes. The margaritas were made with or a orange juice! The mojitos were actually really good, but the bartenders acted so put out when we ordered them. Sorry the rest of your drinks were so horrible.
The beach in front of the hotel was so clean with lots of chairs available. The water was a little cool, but we were able to get our feet in. We mainly hovered around the pool; it was pleasant, but the hot tubs were the real attraction. Warm and so comfortable!
Entertainment was pretty much a non-​event. We had to go back to the original hotel to watch the shows in uncomfortable chairs, like those from a cheap diner. The Latin American dancers were great, but all the singing was lip syncing, which was especially a travesty during Broadway night.
Overall, our stay was okay. We were definitely grateful to be upgraded, because the pool and grounds at the other hotel were definitely of lesser quality, but the lack of quality food and drink and entertainment will have me seeking out alternate arrangements when I return to Cancun. I think it would actually fall as a 3.5*, but since I know I will look to stay elsewhere next time, I’m rounding down.

My boyfriend and I went to GR Caribe in March of 2014 and had a great time! The beach and water at the resort is incredible! I know Cancun gets a rep for being a big spring break destination but you really can’t beat the white sand and clear blue water. It’s beautiful.
Resort: The resort was very pretty and well-​kept. It was nice that we had all inclusive access to the resort next door because it was a little more lively in the evenings which was a nice to be able to visit, but not be surrounded by if we just wanted to have a calm evening. I would definitely suggest bringing cards or something to entertain yourself with in the evenings.
Rooms: We were incredibly impressed by our room. It was very large and had a small little alcove with benches and pillows and lots of windows that had a view of the ocean. A couple of evenings we sipped wine and sat in the room just enjoying the ocean breeze.
Food/​drink: The a la carte restaurants didn’t require a reservation which was a nice change from other all inclusive resorts. The food at the restaurants was pretty good. The buffet food was what you would expect from any all inclusive resort. We had no complaints. The drinks were great and the lobby bartender was always very friendly!
Cancun has a ton of resorts but we really enjoyed our stay here and would definitely recommend it to others. It’s a little ways down from the «strip» so if you plan on visiting that on multiple nights, that may be the only downfall.

READ THE WHOLE REVIEW! JUST SAYING HOW IT IS!
This place is great when it comes to location and its appearance! The hotel is a calm place for couples or families. Its not a party hotel, its mainly for you to come and enjoy the beautiful beach and the rooms. The food is average to good depending on the night because each day they have different menu. The staff here are very great! Very nice people and fun to talk too! The activities here are fun and everyone seems to be very happy while staying here. I’m currently staying at GR Caribe by Solaris at the moment and leaving tomorrow back home. Its been a great time! Overall I would totally recommend this place to anyone. The best thing that I enjoy about this place… Is that it does not feel like a hotel, it feels more like villas. Which that’s what I enjoy and doesn’t feel cloister phobic.
Con:
Just like every hotel or place in Mexico the sales people from the hotel do harass you to become members of the resort and try to bribe you with goodies to make you go to there meetings! So be careful! I am a member and I do come every year but just giving you a heads up! Everywhere you go whether its this hotel or another they will harass you to becomes members of their hotels. It gets annoying very quick and sucks because people come here to relax and not get bothered by staff sales reps. So hotel reps if your reading this, I know your doing your job you got hired to do but remember us who are spending lots of money here already, we are coming to relax and enjoy ourselves and we are coming to get away from our daily problems and business that goes on our daily lives.
Overall, the place is great! That’s why I come every year! As soon as you learn to avoid the sales people and say no thank you… You should be good and will enjoy this place and any place you go in Mexico!

Food was fair, drinks really good, clean facilities… BUT if you have a problem you won’t get help. Also the Conciere is so willing to help unless you do not sign up for a timeshare, then they don’t know you.

Simply amazing and elegant. This place caters to the older and younger couples. Food is 5 star considering it’s an all inclusive resort. The shopping district is 10 minutes away.

This place is a great way to spend quality time with your families. When parents need a break the miniclub is a safe place for children. Rooms are clean, staff is super friendly. A good deal compared to the many other resorts. The Sol Ha tours provided some great local excursions that are also kid friendly.