Conrad Hong Kong

Came here for a Chinese wedding banquet, and while the overall service and atmosphere was great, parts of it definitely fell short of expectations. There was a wedding service and reception with wonderful décor and small hors d’oeuvres followed with a traditional banquet. I found it very amusing that they did not have orange juice or Sprite/​Pepsi, drinks that I would consider very normal and typical to offer at a wedding banquet.
The food was great quality and we were all stuffed by the end. During dinner the individual portions seemed small and the service was slow at times (the waitstaff was very difficult to flag down), but at the end, we were definitely very satisfied with the food. Staff, when available, was generally helpful and very friendly throughout. The lobby itself is gorgeous with all the frills that these top international brand hotels come with — stunning seasonal displays in their lobbies and top notch service.
Another main drawback was its lack of wifi. There was just no wifi network anywhere to be found in the banquet hall or reception area. Considering the fact that Conrad is a high class hotel, I would have at the very least expected a (slow) guest/​free wifi, but unfortunately, there was no wifi to be offered at all.

I’m starting to love the Conrad brand. The hotels are definitely grandeur, from the lobby to the room layouts. I’ve stayed at the Conrad NY as well but this beats it due to better service and the amenities.
Probably one of the better breakfast options available that I’ve encountered. Some dimsum options and a few continental options.
Room — Very nice room, not so great view but not complaining. Some people put too much on the views
Service — Excellent service from the from door to checking in and lounge.
Location — A little bit inconvenient due to the metro being a long walk through the mall. Taxi’s weren’t too expensive though.

The service here is fantastic. Get the hillside or mountain view room. You will not be disappointed with the view. It is convenient to the Admiralty rails station as well.

This hotel is in a great location — right above Pacific Mall, which is connected to Admiralty MTR station. Being a HHonors Diamond Member, I usually try to patronize Hilton Hotels and Conrad HK is truly a gem in their portfolio. Even though the hotel was fully booked, I was graciously given an upgrade to their Harbor View room and it was simply wonderful. Executive Lounge, while small, serves afternoon/​early-​evening snacks and drinks and elite members get an option to eat breakfast in the lounge or the restaurant downstairs.
Service here in impeccable. An extra star for the executive lounge staff who went out of their way to make guests feel comfortable.

This hotel is without a doubt the epitome of customer satisfaction. From the time you check in till the time you check out just superb customer service. Clean, modern and great location. If you have forgot anything they either have it or you can go to the mall and get it. Food choices inside the hotel are all good. The central location is easy to maneuver your way around town and back to airport. Hands down will return !

My first time at the Conrad in HK. This place is in an amazing location. Located right above the mall this place is convenient for shoppers and just minutes to the MTR. They had all the stores I love to shop at.
They leave a cute bear at night. Their breakfast buffet is tasty but lacking in vegetarian items. Staff are super friendly. Views from the room are breathtakingly beautiful. I love the little chocolates they left in the room. Excellent customer service.

One of my favorite hotels, such a beautiful view and wonderful service. Also easy shuttle to and from the airport. Looking forward to future stays at this hotel. Very convenient that it’s attached to Pacific place center and Metro is also very close by. Excited to return soon!

The Conrad Hong Kong is an absolute top notch hotel experience in Hong Kong. I first started starting here for business trips, and found the location in the Admiralty area of Hong Kong side very convenient. The hotel is elegant, yet tasteful and not intimidating. The service is five star, without question! From the moment you arrive, staff greet you by name, enthusiastically making one feel special.
The rooms are very beautifully appointed, luxurious in a practical way, exceptionally comfortable and filled with pleasant surprises. Very comfortable bedding, wonderful bathroom amenities, and nice mini bar as well.
The hotel has several very nice dining options, two pleasant lounges – live music in the lobby lounge as well. The hotel gym has a sauna and steam room and a pool as well.
The Conrad is attached to Pacific Place mall, so there is immediate access to first class shopping, a movie cinema, the MTR train station, and yes even a Starbucks for your coffee fiends like myself.
I cannot say enough good things about the Conrad Hong Kong. It’s also part of the Hilton family so if you are a Hilton Honors member it is a great place to earn points as well. As a Hilton Diamond Member I have access to the Executive lounge on the 59^th floor which is really very good. That in and of itself heightens the experience for Diamond members even further.