Courtyard Prague City

Our service was excellent during our 2 day stay in Prague. The restaurant had a great Easter Sunday brunch and a nice place to unwind at the end of the day. The location is convenient as the subway system is right across the street on the mall. Everyone here spoke English too. Great stay. The only criticism is the parking garage is tight if you have a big car/​truck.

The hotel is not just about the accommodation. I have a good experience with Purple Basil restaurant situated in the lobby which serves both Mediterranean and Czech cuisine. I like the setting on the street level with a lot of natural lights and open display kitchen. Apart from that you can enjoy the long classic bar and see-​through (glass door on both sides) real fireplace which makes the winter atmosphere incredibly cozy.
Holiday parties can be fun because you can relax and act a bit crazy in front of the people you’re constantly told to act professional around.
I was lucky to attend a company party here just before Christmas. Don’t you just love to show people that you can be shaped up into good looking person, eat fine food for free or possibly find a hookup? Whatever your motivation is, the party at Courtyard was amazing without bad Czech «Superstar» singer, stale wine and tired finger foods.
The DJ played the songs which pleased the crowd, the food was fresh, modern and inventive (Thanks Chef!) and instead of profane photo booth session you could try pull-​ups on the trapeze or taste fine American Rums. Oh boy, and we did.

Overall, great staff and a nice property with a convenient location.
The Best:
– Friendly, helpful staff, from the front desk, to the bar/​restaurant, to the housekeeping staff. All quick to help, knowledgeable, and warm. Always quick to look up information (opening hours, tram routes, etc.)
– Nice property, modern in design but comfortable, and well maintained.
– Mix of amenities just right for leisure travel (snack shop well stocked with things to make a light meal; bar/​restaurant with good food and drink choices; enough travel brochures and advice to not be overwhelming; small refrigerator in room; etc.)
– Location. Across from the Mall that contains everything: grocery store, department store, stationery store, pharmacy, cafés, AND metro/​tram line connections. Just a few minutes to anywhere.
– Public transportation tickets available at the front desk. Perfect!
– Fast Wi-​Fi. That was wonderful.
The Rest:
– Snack shop ice cream had lots of ice cream, but only one flavor. And I soooo wanted chocolate!
– Housekeeping was super, but didn’t always refill used items every day. One day, they missed replacing the shampoo/​body wash (I had enough left from the previous day, so it wasn’t an issue other than I noticed.) The laundry bag I used wasn’t replaced the entire stay. Again, I didn’t need it, but it was noticed.
– The tourist advice was largely limited to the mass market industrial guided walks on offer. It was clear to me the hotel gets a cut, so alternate tours weren’t on offer. I’d suggest a variety: An all inclusive mass production tour (as currently offered), and something more intimate (such as Prague Behind the Scenes — I took both tours, and for my tastes the Prague Behind the Scenes was far better.)
– Restaurant food was sub-​par and expensive. The steak was under seasoned and tough (despite it being a normally tender cut of beef), and the sauce was gelatinous. The 3-​scoop ice cream was good, especially the strawberry gelato. But when I ordered it next time, expecting strawberry gelato, I got strawberry ice cream. My expectations of a refreshing gelato were dashed. (Notice the ice cream theme in my review?)
– As with most hotels, the in-​hotel laundry costs are sky high. There’s a shop in the mall across the street, but they are also expensive and won’t do socks and undergarments. Go to the laundry at the corner of Korruní and Čáslavská to pay a reasonable price.
In summary: For leisure travel, this is a great hotel. Depending on your business travel style, this could be a great place. (I prefer more services when traveling for business, as time is usually more precious: room service, concierge, etc.).