The Care of Trees

The Care of Trees is a wonderful company. They are all about pleasing their customers. I’ve had a dead tree in my yard for quiet some time. The Care of Trees took all precautions when cutting it down. They even checked to see if the tree could be saved instead of being immediately torn down. This company truly cares about the environment and their customers. I will be recommending them to all my friends for any needs they may have for this company.

I am a Estate Manager and run a very High End Private home in Georgetown. We have had Care of Trees doing our property for almost 10yrs. I was hired this pass January to manage the property so one of my first task was to go through all the files from the companies before. So as I came across the Care of Trees file I started looking at our property to see our tree and the work that they done. So I called them out which they came out and told me all I needed this and that and the worked we wanted to do they didn’t want to do what we asked. It caught my attention so I called a few other companies to come and look. The companies we called out all gave us the same Idea that were going through my head. Our lightning protection was not done right, trees where never pruned in the work order they gave us, having us do treatment to our trees that don’t work. I was in shock that a company could come out at charge us 7k to10k a year and do this really bad job and or no Job. We have decided to go else where and have a company some in and fix all there mistakes. It is costing us more to have it all fixed right because of the bad job they did or didn’t do. In which they said we shouldn’t need any pruning for the next 3 to 5 years now that its done right.
My advice is to get other onions before using Care of Trees. Even through they may have a much less bid make sure they are bidding on jobs thing you want done and don’t let them woo you with what they think you don’t know. They tried it on my and ended up getting caught in lies and trying to charge more for work that didn’t need to be done.
Trust me when 3 companies come and give you a bid that are pretty similar for the same job and only off by just a few hundred dollars from each other and then care of trees comes and give a bid for literally half the price you know there a problem. Either they don’t know the work or know what they are talking about even I knew that it was going to cost more for the exact job we wanted.
Like I said make sure you get other onions before you use The Care Of Trees.

What a dissapointment. We had a 10am appointment with Zhana. She arrived at our house at 10:45. So 45 minutes late. Her visit was 10 minutes long. One might say that is efficient. Yet she was eager to get to her next appointment probably knowing she was going to be late to that one. My husband left a message for the manager sharing this experience and we never heard back. Horrible customer service on all fronts. Don’t even bother.