Ethan Allen

Awful experience with Alpharetta location, almost no follow up or follow thru. I’ve had to constantly call them to ask about the time frame for my couch (purchased in CA so had to deal with 2 locations and 2 «designers») dining table and coffee table. Still waiting on coffee table and still waiting for follow up after I called them again today. Dining table delivered damage and I had to insist on a replacement NOT a repair. Store reps would only submit repair request so I had to send pics to customer service in AL and they promptly offered to replace the table after they saw the damage, same pics I sent to sales person at north point. I would never recommend this location or Ethan Allen for there return, repair policy.

NOT AFRAID OF COLOR!
The last time I visited the Ethan Allen gallery it was filled with plaids, naturals and some rather boring options. I just thought of it as too conservative for my taste. However, today was an entirely different experience.
Everything in Ethan is custom so that you can get exactly what you want and they also have in-​house design services. With that said, if you don’t get what you want it’s your own fault.
Today I was totally surprised by the beautiful colors, (in their living-​room sets), that were offered in leather and fabric, (teal, orange, red). They had many sitting options from business leather, (formal erect seating) to casual leather, (soft and cushy for lounging) and we tried most of them. Everything was very comfortable. Although they carried many basic neutral pieces, they elevated them with pops of color. The gallery is a great place to obtain inspiration and to purchase primary as well as accent pieces for your home or apartment.
Kathy provided great customer service today as she checked on us periodically throughout our visit and provided materials that we could take home for further consideration.
This is a great store with great options. It has a higher price point than most but when you are purchasing furniture, quality is most important.
Great store with great customer service.