Mark Cheng Real Estate

Over the last several years Mark has represented us in the sale of 2 homes and the purchase of 1. He knows the local market extremely well, helped us to price appropriately and negotiated masterfully with prospective buyers. Additionally, he was tremendously helpful in finding the home we were looking for and assisted us in closing the deal smoothly. Mark’s company provides mortgages as well; and we financed with him and then refinanced at favorable rates and terms. There is no one else in the Monrovia — Arcadia area that we would have represent us; he’s that good. He’s very responsive and uses technology advantageously. We recommend Mark highly whether you’re looking to sell or buy.

He’s my listing agent. From the beginning, he’s been well organized, given me a detailed market trend with great description. He did not push me any direction, but try to listen to me carefully and presented his opinion in frank manner. His approach and atttitude could be a role model for a real estate agent, in my humble opinion.
During the sales period, he responded my phone calls/​messages promptly except one occasion, when his phone was out of battery. Passable, I think.
Furthermore, he put a great deal of effort for finding my next residence. His office even translated a local add on chinese paper into english to provide more options. All these work were done for free!
I will remember Mr. Cheng’s hospitality as well as sincere attitude in his profession, and definitely recommend him to whoever wants to deal with real estate transaction.

Completely unethical business!!! Mark was the broker with agent
Jerry Chen representing buyers who purchased my home.
The place was sold in great condition but was sold «as is» with
no written agreement for any items to be fixed. Despite the lack of
agreement to do anything, I did fix two minor issues out of courtesy to the buyers.
The day AFTER escrow closed and the sale was completed, the agent Jerry
calls my agent «demanding» that the the carpet be cleaned (surface dirt from moving furniture) and that a problem with the closet that their inspector missed
(but not affecting use of closet) be fixed. He basically coerced money from my agent
who hates confrontation. Mark was contacted about the lack of ethics on his agent’s part and wrote the obligatory email saying he would look into it etc but then
blatantly ignored subsequent emails and phone calls.
The manager at my agent’s reputable brokerage (CB) was contacted about this
matter and she said that once the sale was completed, IRN realty
had no right to contact me or my agent to try to extort any money from either of us!
My advice to any buyers or sellers is to stick with a reputable, well known firm– there is usually a reason they persevere!

Mark was amazing to work with in purchasing our new home. I completely agree with what all the other reviewers have mentioned about him because that’s exactly what I experienced in having him as our agent. Here are some points that I really want to re-​emphasize from other Unilocalers because they really are what makes Mark the agent that I would recommend to EVERYONE:
–his knowledge of the San Gabriel Valley is incredibly valuable to buyers and sellers — as another reviewer mentioned, he grew up in the area and really knows it extremely well
–he is not pushy at all and really gives you an honest opinion and really looks out for you. He caught some things about a home that looked amazing and beautiful, but had tiny, telltale signs of flooding that I would have never caught. It was his expertise and knowledge that enabled him to catch little details of things like that, and saved us from potential headaches and ensured the home we bought was problem-​free
–his work ethic — amazing! He takes his work very seriously and makes sure that at every step of the process, every email, call, and question for help/​advice is answered
That home that I mentioned was beautiful, but Mark caught signs of flooding? I watched that home go on sale, pending, then back on sale…3 times! I can only imagine that the potential buyers were putting in offers did not have an agent with so much expertise and experience as Mark does, and put in offers thinking it was the perfect home until the home inspectors told them otherwise. Really, having an agent with knowledge in not only negotiations, but understanding the area and what to look out for in homes really makes a difference in making sure you get the right home.
In the future when we sell our home or plan to buy more homes, we will always choose to work with Mark again and highly recommend him.

Mark helped guide me through the real estate world when I was looking to buy my first place. He really was able to hone in on what was really important for me and my family, and I couldn’t be happier with where we ended up. I know that the next time I’m in the market, Mark will be my very first call.

Mark’s an extremely knowledgeable realtor in the San Gabriel Valley. He grew up and still lives there so he knows the area and the real estate market like no other. The best thing about him is he’s not out of the for the sale, he’ll give you his honest opinion about the value of the home, all the positive features, negative features, and most importantly resale value when you buy, that way you make a fully informed decision. When you work with him, you genuinely feel like he’s advising you rather than just trying to make a sale which is comforting on such a big transaction.

In this past few months working with Mark, I am very surprised that a person so young actually knows so much about this business. His attitude toward work is second to none. Mark works so hard and knew every little detail that helped me streamline my sale in a timely fashion. I can’t tell you how satisfied I am to have hired Mark as my agent. Mark is very disciplined and managed all the fine details of the transaction. I will strongly recommend Mark to any of my friends and relatives because he simply knows this business!