3 Bewertungen zu Ear, Nose and Throat Specialists of Northern Virginia
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Clint J.
Rating des Ortes: 1 Alexandria, VA
Am I dying? I had a biopsy. I was told«results in 2 business days». About 4 business days later, I call. «You don’t need to call us for results! We will call you.» 14 days after the biopsy, they call me. I call back 9 minutes later. I go through the correct menu options. The guy has no clue who called me. He even says«No Eva works here». Huh? Finally, 22 minutes after my call — multiple hold times — I get to talk to Eva — She asks me if I had the biopsy done! She didn’t look at my chart! Nobody called to get my results! If you think you are dying, DON’T GOHERE, they don’t do the due diligence of actually finding out your biopsy results! Eva and/or whoever is in charge of doing that should be fired. UPDATE: My results were available 8 days ago. Eva doesn’t do her job, and makes people wonder if they are dying for extra week(s). Who knows how long I would have waited if I hadn’t gone to LabCorp myself. And oh, Eva hung up on me, and told me there is a «big difference» in me pronouncing«Eva» as «Ay-va» instead of «Ee-va», and that’s why Paul told me «Nobody with that name works here». Eva: It’s called a Homonym. Two words that are pronounced differently, but spelled the same. It is the epitome of 2 words basically being the same. Next you are going to tell me there is a «big difference» between live(as in ‘alive and well’) and live(as in ‘I live in a van down by the river’). No. There is not. Don’t hang up on people. Do your job, Eva. You clearly are NOT.
Omar B.
Rating des Ortes: 5 Arlington, VA
Saw Dr. Ashley O’Reilly there; she was great & clearly knew what she was talking about. The office was convenient to get to & staff were friendly. Garage parking costs $ 8 if you don’t want to bother look for street parking. Altogether, really good experience.
David G.
Rating des Ortes: 5 Bristow, VA
I’ve seen two doctors in this practice and both were fantastic. Dr. Gardner and Dr. Roeser both have great dispositions and are easy to talk to. Both doctors knew their stuff and seemed genuinely concerned with helping me. I highly recommend this practice to anyone needing an ENT. This office has moved to 1005 N. Glebe Rd. in Arlington. The new office is a nice step up from the dated building they vacated on Leesburg Pike.