Real Property Management Professionals

As a property owner using the services of the Bellevue office, I am consistently disappointed by the poor client service provided by Joshua and Brian (owner?). Lack of responsiveness, unethical and dishonest business practices, poor communication… just a few words to describe the continued unprofessional services by this office.

I want to give a Shout out to Joshua Service at Real Property Management. Joshua was the point-​man for me in the 2 years I lived in the property RPM managed. I found Joshua to be easy to work with, an excellent communicator, quick to respond and a good problem solver. Joshua showed up when he said he would and treated me with fairness and respect. In our last interaction Joshua cleared up confusion for me with Seattle City Light and got my bill reduced significantly. Yeaaa! Thanks too to Kevin at RPM who, like Joshua, demonstrated thoroughness and professionalism.

Joshua with Real Property Management managed my town home for 2 years. He understood that this wasn’t just a rental property; this was my home for 10-​years. RPM staged, took professional photos, and secured my first tenant within a week. RPM was highly attentive and responsive, getting back to me same or next day for any issues or questions. They partnered regularly with my Home Owners Association manager to ensure proper maintenance and community compliance for my property. When I decided to sell, they recommended an agent to help me out!
My only significant criticism would be to encourage RPM to negotiate better pricing and warranties with their vendors to reduce the cost to the property owner and inconvenience to the tenant. Also, a handyman service can assess and do basic repairs (light switches, igniter switches, etc.) at a fraction of the price of an electrician.
I would consider RPM again to manage future properties as I enjoyed working with the team. They quickly resolved any issues that came up. I would, however, negotiate up front reducing costs on minor repairs.

I have been using RPM for the last three years. In this time frame the team at Real Property Management has been nothing but professional, responsive and helpful. If your looking for a Team of professionals who only have your best intentions in mind then look no further Real Property management of bellevue is the team for you!

This branch of the franchise is unprofessional, rude, untrustworthy and provides very bad customer service.

I had a negative experience with a past employee however management called to resolve the issue and I was satisfied with the outcome and removed my negative post.
I was then contacted by the company months down the road to learn that Unilocal had taken the liberty of re-​posting my negative comment without my permission. When the company requested it be removed, customer service suggested they subscribe with them. Now I am disappointed in Unilocal — I thought I could trust this site to be independent!

This company gets 0 stars from me. The treatment I am receiving is probably the worst customer service I’ve had in a long, long time. The office manager does not respond to my voice mails and emails. Extremely frustrating when I have to drive all the way to Bellevue just to get ahold of somebody. And when I finally do get ahold of them it takes weeks even months to solve the problem. If I had to pick a few words to describe the service from Josh the manager, I would say, EXTREMELY FLAKEY, INCONSIDERATE, AND UNRELIABLE. I moved out in October and I am still having to remind them about the remainder of my deposit that they owe me. I do not enjoy keeping tabs on a professional company that’s supposed to be good at what they do. And I do not enjoy writing reviews, but I need to warn anyone looking for a property management company. I use Unilocal for advice and find it quite helpful.
I would never recommend this company to my home owner friends and family. They are a horrible representation of their landlords and I feel bad for the home owners who trust and pay them to handle their rentals.