Haagen Dazs Shop

Their sorbets (Mango, Orchard Peach and Zesty Lemon) are my absolute favorites! Who doesn’t love Haagen Dazs? The staff are pretty friendly and the service is fast and efficient. Plus, there’s a great selection of sundaes and smoothies. YUM!

Just a friendly advice. If you go to this store and want your ice cream cake customized, forget it. Haagen Dazs flavors are amazing but you will lose your money if you want it customized. I wished I was told that before. It was my son’s 18^th birthday! I ordered an ice cream cake and I asked to have Happy Birthday on it. I was shocked when I went to pick up. There was no more time to fix it. The birthday party was on that day late at night. I decided not to take the cake and asked her to try to fix that. I asked to make the letters a bit thicker and also add some blue sprinkle on it. OMG! She did nothing. I should have taken a picture before and after. I could not believe what I saw by the time I went to pick up the cake. She just sprinkle a little, very little portion of it but did nothing with the writing. I was very disappointed.

First I want to say that I love Haagen Dazs, unfortunately a couple of weeks ago I visited the shop at Montgomery Mall and was so disappointed by the customer service. There were two employees there, one of them did a great job but the other girl was extremely rude. She was very unpleasant. It’s a shame because I have been there so many times and I’ve never had such a bad experience. I’ll give it 1 star because my mango smoothie was delicious.

Who doesn’t love Häagen-​Dazs?! You can usually find a location in a mall, where they offer delicious RICH ice cream in cups and cones, sundaes, shakes (Belgian Chocolate, Java Chip, Dulce de Leche, and Caramel Cone), smoothies (Pomegranate Berry, Wildberry, Aloha Mango, Tropical Raspberry, and Strawberry Banana), and even cakes. I usually get their Dulce de Leche shake as it’s so creamy and soooo delicious, where it comes with four scoops of dulce de leche ice cream, fresh milk, and a drizzle of warm caramel (you can ask for extra caramel drizzle if you’re a caramel lover; I usually opt out of the whipped cream). My husband enjoyed his Cookies n’ Cream sundae, where it came with tons of crushed Oreo cookies and a fudge drizzle. They also offer sugar– and fat-​free vanilla and chocolate frozen yogurt. The employee here is very friendly, and if you want to check out their nutrition info, just ask! A nice treat to get if you’re walking around the mall!
+Dulce de Leche shake

On Free Cone Day, May 8^th, I witnessed a most rude and cruel behavior from this place. I waited in line to get my free cone. Suddenly, this tall young schmuck working there started laughing and said, «8:03 pm, Sorry guys, you’re too late!» The family that was waiting in line ahead of me with their son and daughter, were shocked… I’d say their kids were 4 and 5, and the kids started crying since they were «too late!» The father offered the kids to pay for the kids’ cones instead, but the mother was so furious as I was, and rightfully so, we all just left. I called this employee «a jerk» to his face and I then walked away. He finally stopped laughing.

I went to the Montgomery Mall, Maryland location with my friend today to redeem the Midnight Dazzler from the current Facebook promotion.
Firstly, the manager rudely asked for the name/​email address part of the emails which is not required according to the coupon.
Secondly, she gave us each an ice cream cup of ‘Midnight Dazzler’. She claimed to have run out of cups (even though we saw that they had the cups) and also claimed that what she put into the ice cream cups were equivalent to what would have been in the real cups. That was impossible unless she could defy the laws of physics b/​c the ice cream cups were much, much smaller. The contents in the ice cream cups looked to be less than 50% of what would have been in the full-​size dazzler cups. My guess is she thought she only had to give out smaller, sample sizes (when she first handed us the ice cream cups, I heard her mention the word ‘sample’), or she was trying to cheat us with much less. She was rude and unyielding, pressuring us to accept it or make yet another trip to a different location.
I finally rejected it while my friend reluctantly accepted it since it took a lot of time and efforts to make a trip there. Eating it, he confirmed that the portion was indeed less than half of what would have gone into a Dazzler cup. He said it didn’t even taste like a dazzler.

i’m an addict. i have frequent shoppers card. I won’t eat any other ice cream. Everyone who works at this location is very courteous and works very hard from what I can see.

Dazs Haagen is rich and calories are greater
Dazs may be true, but I can’t be a hater
Rum and Raisin, MMM Dazs — Dazs’ some luscious mixed flavor
Dazs rum coats each raisin, I’m a fan and a raver
Dazs’ ideal on a cone — waffled please, to savor
Rum and Raisin, MMM Dazs — Dazs’ good stuff, more for later?
Dazs one serving was enough for Dazs day
Dazs’ all folks!