FedEx Office Print & Ship Center

I went there yesterday to ship a cleansing sponge to Michigan. The clerks were first day to work, and didn’t even know how to do their jobs. And after a long long wait, they told me the lowest rate for a 10 gram sponge to Michigan is 19 dollars. WTF??? I said forget it, I’ll ship it somewhere else and they wanted to charged me for the envelop.

It’s times like these, when I wish I could give zero stars.
I was misquoted a price for a job, and ended up being charged DOUBLE what I was told I would be charged. When I told the clerk that he had given me a different price, he just said, «I can’t do anything about the price.» He wouldn’t do anything for me. Total rip-​off! Service was crappy, too; no one there that day seemed to care about what was going on, and I had to wait a long time to even get a clerk to acknowledge me. I emailed customer service (twice), and they never got back to me.
Never going back.

I’m torn. When you can get someone here to understand what you need done (*please note, this is NOT a comment on language barriers, just basic comprehension skills), they’ll get it right and you’ll have your project done, it will look great and everything will be fantastic.
However, this rarely happens. If you go here, be prepared to wait a long time, and make sure you are explaining what you need fully.
Fun story: One time they called me back to ask what ASAP means. Again, we were not dealing with a language barrier. Interesting, right?

It’s upsetting that I can’t rate this FedEx at zero stars because I would. When you walk in the store, they ignore you, and no amount of glaring and throat clearing and excuse me’s will motivate the sluggish staff. The first time I went here, it was 30 minutes before class because I wanted to ship something for my sister’s birthday. The lady looked at me when I walked in and proceeded to ignore me for ten minutes while she half-​heartedly moved copy paper around. Alright. Then, she gave me the packing slip. I filled it out and then watched for fifteen minutes as she took the slip and BEGAN TO WRITE OVER EACH LETTER I HAD WRITTEN IN A SHITTIER PEN THAN THE ONE THAT I HAD USED. I HAD USED A PILOT PEN. IT IS NOT GETTING ANY DARKER, WOMAN. At that point, I was late for class. She weighed the package. Even though it weighed only an ounce, she told me it would cost $ 12 to ship it to PENNSYLVANIA. PENNSYLVANIA IS NOT THAT FAR AWAY. Her bullshit had made me so late that I didn’t have time to argue with her about the cost, so I angrily gave up the $ 12 for the 1 ounce package (I had brought my own box, by the way, so it would have been even more expensive if I hadn’t) and raced to class.
I will never go to this Fedex again, and I highly recommend that you avoid it as well. The employees are worthless and will waste your time and overcharge you.

Wow, these people are shockingly lazy. They take it to a new level. I have no idea how they can do absolutely nothing so effectively. There are usually like 2 – 4 of the dumbest employees on earth standing around and NO ONE is doing anything. They really go out of their way to be unhelpful.

I really don’t understand why all these big chains open up at BU and then never give the same level of service as in their locations elsewhere. I really need to compare this to the one on Beacon Street. How can there be so much difference? Last semester I went in to get my project printed and they refused since they were out of binders. Are you freakin’ kidding me? You’re located on campus and you don’t have enough material??? C’mon FedEx, you can do better than that.

I walked into the place with what I needed to ship and saw that there was only one person ahead of me. Sweet! …not so sweet. It took at least 20 minutes until I was out the door.
They seem to have a policy of having one person of their staff deal with the customers while all the other employees play on myspace or whatever. Just so happens that the one employee helping customers decided that today was the day she would do everything in slow motion as well.
I am usually fairly satisfied with USPS, and I will stick with them in the future. The only reason I even went here was because the company to which I was returning something already paid for the shipping through Fed Ex. Blah.

Hello? Hello? Anybody home? Anybody home McFly? Hello?
Getting service here takes a lot of effort.
: Because they’re busy? — No
: Because they’re all dossing around and sending IMs to their friends? — Probably.
No, definitely!
Grrrr… it annoys me so much because I have to come in here every week for my work and face this crap. No other place to flee too.
This store is definitely on the hit list for me and Kabir H’s plan to video UPS delivering to Fed-​Ex a package that has instructions to be delivered to DHL.

I wanted to send fax and mail a document. There were 4 – 5 staffs and none of them seemed to be busy.
«How may I help you?» Well it seemed like the staff was willing to help me, but with his tone, I felt the other way.
First I gave him my document and I asked him can I also send fax. His replied was I would have to pay for the mailing first and then wait on the other line to send fax. What was that? Can’t I just simply send them both at the same time on the same bill?
OK I went in the line and eventually sent the fax. The staff who took care of me went to do other tasks and I was left alone without knowing what happen to my fax, does it go through?
Until someone noticed me stood blankly at the counter then the other staff asked me «How may I help you?» ha funny. I asked him about my fax and he told me everything was fine and I paid.
Fine, I think they have too many ppl working there and none seemed like to work. A customer ended up talking to 2 – 3 staffs to get thing done! And I wasn’t alone, I saw some customers experienced the same thing as me too.
Nah forget this place.