The UPS Store

I wanted to print a PDF from my flashdrive. The man at the counter told me I could use their computer by the door for that. Bad Idea! The computer charges you by the minute. Also it didn’t let me print doublesided. This simple job cost me:
$ 2.52 computer time
$ 4.15 for 9 pages in black and white
$ 0.26 Tax
Total $ 6.93
That’s ridiculous. This would cost me less than $ 2 to print anywhere else. Employees should not recommend the computer without telling customers they will be charged by the minute. It shouldn’t cost over 40 cents to print a black and white page.

Dan from this UPS Store was incredibly helpful after a mix-​up with a delivery at another location. He was extremely attentive and worked really hard to fix the situation. Excellent employee!

This is a review for the notary services — I know this is a UPS store so, obviously, their primary business focus is shipping and maybe they’re not up to speed on their notary responsibilities — but since they list this as a service they provide, and they were unable to fulfill a basic notary service for me (unable = refused) they deserve this one star rating.
I have CA state hiring forms to complete that unfortunately require notarization. I went in with an I9 and a state oath/​patent form. The employee first looked at my I9 and «needed to check it because there were problems with fake I9 forms.» I don’t really know what that means but as I have my passport with me and this is what he’s checking and verifying, I don’t worry to much about it.
I also have a oath and patent form. The employee is very confused about this so he asks another employee (boss? Manager?) to review it. Fine. I even show them the instructions provided by my hiring HR department for notaries to fill this out. Basically they need to watch me read this oath, then sign that they witnessed me do so. Pretty basic, right? Well, they «don’t feel comfortable» acting in this capacity, particularly because it’s a witness signature that doesn’t require a notary stamp.
So I’m confused as I’ve 1. done this EXACT process of notarization of this EXACT same oath form 2 years ago and there was no problem with my notary at that time and 2. my HR department directed me to any notary to fill this out which I’m sure must mean this has been a successful operation in the past.
I ask if they are different notaries who can indeed help with this form, to which they say they don’t know any notary who would be able to complete this. I’m frustrated, so I google in-​store the process of notarizing an oath and find the following on the National Notary Association’s website:
«One of the most important duties of the Notary is to administer oaths and affirmations» (source:
)
with further instructions on exactly how to do this. I show this webpage to the employee who continues to refuse to assist me. Maybe showing him his responsibilities wasn’t the most tactful way of handling this but it’s irritating to patronize a business for advertised services and not be able to be helped because people don’t understand what they are allowed and able to do.
If you can’t complete the basic responsibilities of a title, you don’t deserve said title and you definitely should not be advertising yourself as a provider of this service. What a hassle.