System Pavers

We got a flyer from System Pavers and called for a meeting. Ryan came by, showed us samples, and discussed all kinds of projects from driveways to turf to firepits. There was a lot we’d love to do, but we started small by redoing the driveway. The concrete on our driveway was cracking badly, and roots were pushing parts of it up. We decided on a pavers in a color that went well with the house, signed a contract, got a start date — a Monday. That day supplies were delivered in the morning, and the project manager came over. We made some small changes to the plan based on the way the driveway flowed into the patio area. That afternoon, the crew began to work. By Thursday morning the job was done. The driveway looks beautiful. It looks larger and wider than before. It’s so easy to walk on now.
There is a lifetime warranty on the tiles. We have two very large trees flanking the driveway, both of them with very strong roots. We have a guarantee that they will never mess up the driveway again. If they do, we call and the driveway will be fixed. Ryan was a great guy to work with. We’ll definitely be calling them in the future for other exterior projects.

100% Satisfied with the work of System Pavers! Aaron was an awesome Project Manager and met every expectation of the job. Cotto, one of the workers was absolutely the best. He is very crafty and made things work, satisfying my every need for my back yard. Jimmy, the initial salesman was very nice and drew up the paperwork in detail to get approved by my HOA. I’d recommend System Pavers to anyone needing a landscape facelift.

Love it!!! Everything from start to finish was great. We moved into a new build neighborhood with no landscape and a salesman from System Pavers stopped by the house with a flyer asking for a consult appointment. We thought we’d check it out and give them our time, as we had nothing else planned for landscape yet.
That is when Jimmy Pool showed up on our doorstep a few days later to do the design consult. He was awesome. He spent hours at our house measuring and discussing our different options. Jimmy even went so far as drawing up the plans — he really knows his stuff! We felt confident in the company and signed a contract to have pavers and turf placed. Since this was our first time doing this, Jimmy really spent the time going over everything and making sure we were comfortable with our choices, even meeting us at the shop after hours to view the pavers & turf options. He was easily reachable and very patient with us, as I e-​mailed, called, and texted him several times throughout the planning phases. He is a very nice guy and even stopped by a few times during the construction to check on things. Jimmy puts alot of passion into his work — you can tell he really LOVES his job!
Angela was helpful when it came to scheduling and always very friendly on the phone.
We can’t say enough good things about our project manager, Matt. He was very professional, friendly, and great to work with. We had a separate company for our plants/​softscape and were worried that they wouldn’t coordinate and work together when it came time to place drains/​irrigation. However, everything worked out well and both teams came together and had no issues. Matt was very willing to work with our landscaper and even set up a meeting on day 1 to go over plans together. He was on site everyday checking on things and answered any questions we had throughout the process.
Last but not least, the crew working on the project everyday was fantastic. They showed up everyday and worked so hard! We were impressed they were able to complete our project in just 6 days, without any corners being cut. They really did a great job and made everything just perfect!
We spent much more money than we anticipated, but we love our pavers & turf and will truly enjoy our outdoor space for years to come! Thank you System Pavers! :)

Just had our 1300+ sq’ concrete driveway replaced with pavers and we are delighted with the result! It was easy working with Design Consultant Kyle Howard, whose explanations and helpful suggestions led to a no-​surprises project. Highly skilled crew supervised by Construction Manager Aaron Dishon completed the demolition and installation on time with a minimum of disruption. Ģreat communication throughout.

100% satisfied!!! The whole experience was smooth! We could not have asked for a better experience! Everyone we dealt with — from setting up the appointment, to meeting with our Design Consultant Emily, to working with our Project Manager Dustin, to working with Raphael and his crew… Everyone was laid-​back yet professional! We loved Emily’s landscaping ideas! Then Dustin and Raphael made the design come to life!
We’ve heard of contractors cutting corners or starting a job and never coming back! Not with System Pavers! Raphael’s crew were always on time and worked hard! Furthermore, their warranty can’t be beat! Twenty-​five years on the pavers and ten years on the turf! We’re not worried about anything all!
We are so happy we decided to go with System Pavers! Trust me, you will too!!!

We just began the process of researching costs of tearing out about 400 square feet of sod next to our driveway and replacing it with pavers. I received a mailer for a special discount offering from System Pavers on a Wednesday, and the next day called on it. The very next day, Friday, I had an appointment with Kyle Howard set for 430. He arrived on time and was ready to roll. Very professional process. I told him we had just begun to look at this and due to his mailer called them. There was no pressure whatsoever. Kyle took measurements, drew up a sketch within 20 minutes or so and we looked at options color wise and product wise. We met on a Friday, late in the day, and I asked if he could flow me some photo examples of the selections we were most interested in. He said when he began work on the following Monday he would make it top priority. To my surprise, he sent them later that evening. If there execution on the back end, installation wise is as smooth as this initial consultation was, we would be stoked for sure. Again, we are just beginning to figure all of this out so… more to follow.

This is our second project with them (first was 2010 and it still looks like the day it was originally done). From the design with Niels, to the project manager Jake, to the guys who did the labor — they were all terrific and the process was flawless. They also took good care to work within our HOA guidelines and were very neat during the entire project. I am glad we used them again and am proud to say they did our back yard.

After living in our home for over a year and half and with the drought making our front yard look ten times worse than it already does, it was time to do the landscape. My wife and I were at the San Diego Fair when we came upon System Pavers. They had a Fair Promotion for free demolition so we signed up for the free consultation. Before System Pavers, we had already shopped other landscape companies so we had a good idea of how much we expected to spend.
Emily from System Pavers showed up on time ready to discuss our landscape. Emily made some great recommendations which we ended up going with. We signed on the spot and decided on paving the entire driveway, widening the driveway, paving the entire walkway, widening the walkway, paving the entire front of the house all the way to the fence, installing turf towards the front and installing an LED lighting system for the palms and the house.
A few days prior to the start date, Jake from System Pavers who’s the Project Manager for my project, called and wanted to stop by the house to go over what was going to happen over the next two weeks. Jake walked me through the demolition process and the design.
Monday came around and Freddie and Crew are at my house starting demolition. In one day, they managed to demo the driveway, walkway, dirt and have it all hauled away. Freddie and his team were non-​stop! One of the things I want to point out is how Freddie and his crew were on top of everything going on. There were times they needed the garage door opened. They made sure certain activities weren’t going to cause a lot of dust to kick up inside my garage. At the end of each day, the crew cleaned up after themselves making sure dirt and dust weren’t everywhere. They left my house with everything organized so it didn’t look like a disaster zone.
A few days have passed and the team already had the driveway paved and bordered. It looked amazing! Freddie confirmed some design details and we had made some last minute changes to how the pavers were going to be laid out towards the walkway. The level of detail was amazing! Each curve and turn in the pavers were precisely cut. They did not cut any corners. The turf was installed in two large pieces and the seam wasn’t visible at all. They did a good job blending the two pieces together. The last phase of the project was to have the LED lighting system installed. While the pavers were being laid, wires from the garage were run throughout the entire landscape to accommodate for the LED lights which would light up the palm trees and the house. Jake himself did the final touches and made sure everything was working as it should. The first night with the lights on made a huge impression with all my neighbors.
Now that the job is done, many of my neighbors who drive or walk by are complimenting the work that was done. Some have even asked for System Pavers contact information.
My wife and I are extremely happy with how everything turned out. Thanks to Emily, Jake, Freddie and crew for an awesome collaborative job. You have no idea how happy we are.
***See the before and after pictures
If you want to be the envy on your block, give Emily a call (619−540−4853). The curb appeal is worth every penny!

Jimmy Pool, Jake and Ruben were awesome from start to finish. My yard looks great and the Family and I are truly going to enjoy it. Thank you System Pavers.

Talk to Emily! I recently had a consultation to get my driveway and front walkway redone. Emily was very knowledgeable and had all the answers to my many questions. She came up with a beautiful design for a price that I can afford. I’m so glad I made the call, and I look forward to having the extra value for my home when it’s time to sell!

Emily from System Pavers arrived early for our first consultation. She drew up an amazing design that we fell in love with. She even educated us on types of stones and colors. We signed up and the project was scheduled with in 2 weeks. The full driveway and new walkway was completed in 4 – 5 days. We have since refinanced out house and our value is the highest in the neighborhood! The pavers look amazing! ! Dustin was the one in charge of our project and was always in touch with us. He made everything easy. I would recommend them to anyone that is looking to make their home look like the best one on the block! And they had financing that fit our budget and the pavers and installation is warranted for 25 years! Piece of mind! Loved the experience! !

I recently had my driveway and front yard redone by System Pavers they where great from day one. I was a little nervous at first but Design Consultant Emily really put my mind at ease with a great knowledge on the stone materials and a project price that was considerably lower than I would have thought especially with all the materials and total amount of labor involved. Emily was able to show me digital pictures of what the finished project could look like, she really knew what she was doing (I wish her computer was a bit faster but it did its job).
when the construction started Dustin and his crew where extremely professional and fast. It was a smooth install from the delivery to the men working to assemble into what would be my yard and patio.
It was a great experience because they made sure I was comfortable with each stage of the process even helping to find financing.

Amazing company! Military family friendly! From their professionalism to communication, keeping on budget and on schedule, while being flexible with my family, I couldn’t be more pleased. Faced with constrained prep and material storage space the crew was phenomenal. I would especially like to thank Jimmy Pool for his incredible design for our new entertaining and living space as well as my Project Manager, Dustin Nichols. Without Dustin, mine and Jimmy’s vision would never have become a reality, that has more than exceeded my highest expectations. Working under the added challenge of unseasonably rainy weather, Dustin kept communications going so I was fully aware of work schedules. Dustin is a true professional and the most exemplary leader I have had the pleasure of working with in a long time. It was vastly apparent from the start as to the high level of quality to workmanship and dedication that both Jimmy and Dustin offer to their clients and hold to the values of System Pavers. They not only added to the value of our home, but added to the value of family time spent together for many years to come. Thank you Jimmy Pool, Dustin Nichols, and System Pavers!

They are stalkers. I showed interest to set-​up a consult but we had a family emergency and needed to cancel that consult. That was 3 weeks ago. They have called me 3 to 4 times a day everyday since the cancelled consult. I have told them (via phone and email) that I am no longer interested in their services — yet I still receive 3 to 4 phone calls everyday from them. Whatever you do, do not give them your number they do not go away. I should call the FCC on them and have them fined. HORRIBLY aggressive and rude sales callers too!

You need Paver Walkway, Patio, Artificial Turf?
The front curb appeal to my house was terrible. Not sure how, but my wife was contacted by Larry Baca, who came out with ideas a drew up plans for a walkway, patio area, and artificial turf. I applaud his patience since my wife’s and my ideas don’t often concur.
From the planning to demo, Larry and Matt were great. During installation, when our ideas changed, they made adjustments on the fly! Project turned out great and on time!
Follow up after the job was unexpected, as was the short wall border they showed us and installed in two days! Again, adjustments during installation made without a hitch, or additional cost.
It’s now several months later, a border has broken loose, and a text picture to Larry got ticket issued and repairs affected same day!
Great Customer Service!
Forget the Company, these are the Best People I’ve dealt with!

I signed a contract with System Pavers on Jan ²¹⁄₂₀₁₅. It cost me 23k to pave 1100 sq, a fire pit and dig a drain from the backyard to the curb. The Salesman said that the job could be completed by February 6^th but I had to wait almost two weeks for a call from Management to set up a start date. The earliest start date they gave me was February 9^th which was after the Feb 6^th finish date originally promised. The actual job started on February 16^th pending HOA approval and finished less than a week ago, so just under a month it took to complete. Installation started great but when they laid the pavers they were the wrong color. I called the Salesman and the first thing he said was it was my fault even though we had a signed contract with the correct color on it. Naïve me decided to call the company System Pavers buys the pavers from to get a quote just in case I did have to buy my own pavers and they quoted me less than 2.00 a square foot. 2.00 a square foot for 1100 sq is $ 2200. I don’t know how much the sand, gravel and other materials were but to be generous I’ll say all of the materials cost 5k. So in theory I paid 18k in labor, commissions, warranty and other miscellaneous cost that were never properly explained to me. Also the sealer is extra. It is less than 2.00 a sq. but at 1k sq. that is another 2k I wasn’t willing to pay System Pavers. The actual pavers came out great. my wife and I love them. Unfortunately the fire pit got lost in the shuffle so it is still the wrong color but my wife and I decided to just let it go. The biggest problem I had with this company was the lack of customer service. I was supposed to get a call from the boss of the Project Manager that never came. The Boss of the Salesman was supposed to call at certain times and never did. I decided not to get a a retaining wall before it was installed and I barely received a refund citing a restocking fee. $ 92 a linear foot at 7 feet is $ 644. I was only refunded $ 150. That is over a 75% restocking fee on materials not used. I never received an apology for the delay in my project only an acknowledgement that it wasn’t my mistake and when I sent an email to the complaint department I was simply brushed off. System Pavers is a huge company that buys pavers from a third party and contract outs their work. I accept full responsibility for my outcome and cost paid and have no intention of slandering System Pavers and I will not be recommending System Pavers for any other projects.

I had my patio coated with a polymer coating several years ago. It was supposed to look like tile when finished. I soon found out it was not porous, so rain and dew would stay in puddles that dried into big, ugly water stains that were impossible to wash off. It also chipped if anything heavy fell on it. I had to resort to buying a power washer to keep it clean. Then I found out about System Pavers. The salesperson, Kenny West, was exceptional. He showed me several possible patterns and invited me to visit their showroom so I could see just how each pattern would look. After I picked a pattern, he brought samples to my house so I could lay them out to make sure it was what I wanted. The workers came out with Kyle Howard, the project manager, who oversaw the process. They removed the old patio and laid down the pavers exactly as I wanted. My patio is beautiful. It is porous, so water sinks in and it doesn’t stain. I absolutely love it, and I can’t say enough about the professionalism of Kenny West and Kyle Howard. I would strongly recommend System Pavers for anyone that wants a beautiful and serviceable patio, walk or driveway.

**UPDATE**
Just so the consumers know, I answered the phone 4 out of the 5 phone calls. Each time I confirmed the date and time of our appt. On the 5^th phone call I asked to cancel as it is unnerving to have someone bug me that many times and to hear that the business not know that I was called the day before (and the day before that, etc).
I got their information after attending the San Diego Fair this year. I set up an appt to have them come this Sat at 9am to get a quote. Well I have received a phone call EVERYDAY wanting to set up an appt. That is 5 phonecalls of the same damn thing. They call to set up an appt, which I have already set up and confirmed with each person. So I finally told the person today to just cancel as they are obviously unorganized and just job shoppers. Luckily I came on here and saw all the horrible reviews and so glad I didn’t waste my time!

We met with their design team and settled on the shape of our new paver driveway. They showed us lots of samples and worked with us to figure out the right pavers for the look we wanted at the price we could afford… no pressure just lot’s of help !!
They installed the 1,000 SF drive way in only 4 days, cleaned up after each day’s work and gave us a final product that was exactly the design and at the same price we agreed to… This company offers a great service and I highly recommend them !!

«One of the big giveaways of phony baloney is when the price offered requires you to sign a contract immediately, otherwise the «special price, today only» will not be offered again. «
This comment was from another «customer» — Amanda this is what happened to me.