Kwik Kar

I brought my sons car in for an oil change a couple of days ago. Within a few minutes they cam back and told me I had 8 quarts of oil in a crankcase that only holds 4 quarts. They also told me the engine needed to be flushed because ghoul appeared to never have been changed properly and was full of sludge. I called my son who is a Marine helicopter mechanic and asked him the status of his car. I will not repeat his comment but it relates to animal excrement. He had changed the oil just a few months ago and he did not overfill it.
These people are crooks! They insisted I use synthetic oil to last longer and I finally agreed to get out of there. They charged me $ 80 for a simple oil change. I will NEVER go back

If I could give zero stars I would.
I went to Kwik Kar on Frankford for a state inspection the other day. After only about 4 minutes of waiting a young man called me out into the service bay to tell me that the car would not pass inspection because all 4 of my brake pads were less than 10% and my power steering fluid was low.
This is pretty much the conversation we had:
Me: «I just had the brakes checked when I had my oil change and they were all at 40% or more, that was a few weeks ago. And steering fluid costs two dollars.»
Him: «No, your brakes are bad. We have to service your power steering system also.»
Me: «It doesn’t need service it needs a 2 dollar bottle of fluid.»
Him: «It’s part of the inspection.»
Me: «You selling me things I don’t need is part of the inspection?»
Him: «It’s part of the inspection.»
Me: «What about the brakes? I know the brakes are fine.»
Him: «It won’t pass inspection.»
Me: «Give me my keys.»
Thankfully they let me leave without paying anything for their bogus «inspection.» I took my car to my normal mechanic Hamm’s in Lewisville and the car passed without any issue.

I spoke to James the manager. I was it at 4:30p on ⁵⁄₂₆. I spoke with a man who had dreadlocks. He told me my serpentine belt looked old and that my headlights have condensation on them. The serpentine belt has nothing to do with the inspection. When I called and spoke with James, he said that’s what he was told and that its for my power steering. Which also isn’t a part of the inspection.
When I spoke to the man with the dreadlocks, he told me he would charge me $ 89 to get the film off of my headlight. Its an 11 yr old car, seriously? Just because I’m a woman doesn’t mean I’m an idiot. Take advantage of someone else because its not going to be me.

Came here for my state inspection. Service was quick & friendly. I was in and out in less than 30 minutes. No pushy sale or service here.

BEWARE! They will sell you services you DO NOT NEED!
My GF went here on 12÷12÷14 to get an oil change and get her car inspected. These con men told her that her car could not pass the state inspection because her power steering belt was torn. They offered to install a new one for $ 109. They also told her she needed her power steering system flushed for $ 70. Her alternator was replaced the day before and I know for a fact both of her belts were fine. There were no tears in the PS belt. Even worse, the belts are not part of the inspection criteria for passenger cars in the state of Texas! Here’s what’s required:
. When she got home I looked at the PS fluid and it was dark, but the viscosity was fine and it did not smell burnt, meaning it did not need to be flushed. Both of the services they told her she needed, she absolutely did not need. They lied in order to make more $ off of her simply because she didn’t know any better. It was fraud, pure and simple.
The next day, I took her car to a competitor and it passed the inspection. The entire process took around 15 minutes and they didn’t even say anything about the PS belt.
I will be filing a complaint with the BBB, the Texas DPS, and notifying the Texas Attorney General’s Office about their behavior. Do yourself a favor and avoid these thieves.

Great service, the team here is courteous and friendly. I got a thorough explanation of the issues with my car. Turned out I needed new brakes, and I did not have to wait long for the parts. Comfortable waiting room and the team here keeps everyone updated frequently on status of the work. Definitely will come back here for my next oil change.

Had a terrible experience at this one. I came in for an oil change. The wait was excruciatingly long. Waited hours for a Kwik oil change.
After talking to the mechanic he told me it needed some fluids. He didn’t speak any english said it cost 20 bucks. After I went to the cashier it was actually 80 bucks. Never will return again.

Very quick and efficient oil change. I didn’t get upsold at all. The cashier was nice. Overall, a good experience.

Quick service, nice employees! Kind of pricey.

Fast oil changes, friendly people, reasonable prices. Supposedly free coffee and donuts in the morning, though I’m never actually there early enough for that… Convenient location for people who live in Carrollton. Since they only have a couple of bays, they are sometimes full up and you have to wait a bit. :(

It’s been very difficult to find a trustworthy car maitenance place. I have tried about 4 or 5 different places in the last few years, and every one has made mistakes or tried to sell me unnecessary services. I have been to Kwik Kar about 5 times now, for oil changes and vehicle inspections. I went several weeks ago for an oil change and they noted that it seemed as if my transmission was slipping. Since they didn’t suggest any services or how to proceed, I went over to Josey Ranch Auto (Brake-​O) and had them take a look. They didn’t see or feel any issues with my transmission, they filled the fluid and charged me two dollars.
Fast forward to a month or two later. I’m happily driving down the road and realize that my inspection is two months overdue. Duhhrrr. I have been to a few car washes and here for an oil change and no one mentioned it to me. So glad I caught it. I went over to Kwik Kar and got an inspection. Of course you have to show proof of insurance, which I didn’t have for some odd reason. I called my insurance guy, he faxed it over and the whole thing took about 15 – 20 minutes. Not too shabby. Their prices seem to be average. They have a small waiting area with a tv and magazines. I would recommend coming here, better than the average place.

What an awesome place! My car started overheating on my way home from work and I pulled over into the closest service station I could find. This happened to be it! And I’m so glad it was. They took great care of me and I never felt taken advantage of, even though I am a young female. Unfortunately, they did not have the part that was needed to fix my car, but they contacted the dealership and had one sent over quickly.
While I was sitting and waiting, literally 4 different people at different times told me how they had been going to this place for many years. Also, many people were greeted by name when they walked in.
What a great characteristic… to know your customers by name. I will definitely be returning to this place for all of my car needs.

I think it can be said that not all Kwik Kars are created equally.
While the Kwik Kar on Lemmon was able to spot the ground wire problem that my car had when three other mechanics could not, the people at this were not as great.
I went in for a standard oil change and to get my brakes looked at. I was charged $ 40 for getting my brakes looked at and then quoted $ 800 to get it all fixed. Whoa there, I’m not made of money.
I’m a clueless girl so I was zooming in and out of the office on the phone with D and my dad. I even have the elderly wife owner explain it to me and to my dad over the phone. I’m not sure what to do because $ 800 is a lot of money. Finally, the lady owner at the counter snaps at me and says forget it, I’m obviously wasting her time and she just wants my car down from the lift. I remind her I’m in for an oil change as well. They forgot about it because they were too busy imagining ways to siphon money out of my bank account. For $ 75, I got an oil change and a paper telling me everything that was wrong, a headache, and some shot nerves. It’s two hours of my life I’ll never get back but all I know is I will never be back to this Kwik Kar again.

So far I’ve always had good service with Kwik Kar centers, no matter which one I went to, and this one was no different.
This one is owned by an elderly couple, who show up every day and bring their dog. They’re not afraid to tell you what something may cost, and aren’t going to hide prices from you. They’ll only try to upsell you if something looks like it’s about to give out. And if there was something wrong with the service performed they’ll do what they can to make sure you’re satisfied.
They do just about everything here. My Toyota got its 60,000 mile maintenance here for half of what the dealership was going to charge. My boyfriend had some engine work performed here after a failed emissions test and it purred nicely afterwards… the engine I mean.
They have a small lobby area with magazines, a fish tank, a TV, and coffeepot filled with unknown black liquid… come to think of it all the Kwik Kar’s had that.
I do trust these people with my car, and have never felt like they’re cheating me.