Envision Eye Care

2÷3÷16: I have experienced BETTER at this same location. What happened to the other optometrists?! I arrived for my appointment 10 minutes early. Another patient was just leaving while another was just called into the office. So I WAITED my extra 10 minutes and then THEIR additional 20 minutes. No acknowledgment whatsoever for the lateness or moving my appointment to 1:48 pm [1:48 to 2:02].
All that waiting for a cranky, breezy, disinterest, & dismissive appointment.
So, lo and behold the other patient was still there when my 13 minute speed-​appt was over – so my appointment was a fit in for her lateness! Oh, I have been late before, I had to wait or rescheduled for another day!
Have I been there before? — Well «yes, I have». Please read the records/​charts!
I just wanted my usual thorough eye exam for glasses. A check up.
This entire episode has me actually questioning the validity of the prescription! It was just that fast. I think I got to look through 6 – 8 lenses! Poof, here is the ‘script.
Next time the scheduler asks if I want to see a specific optometrists, I“ll remember to answer with a resounding — «YES».

From a customer services perspective, this was probably the worst eye care experience I have ever had.