Jamba Juice

Wish I could say this is my all time favorite Jamba and it is better than all other locations. What I can tell you is I am a bit of a regular. It is located inside Ogilvie and is super convenient for commuters like myself.
Service is relatively quick and consistent. Even when there is a crowd. When new items are introduced, samples are sometimes offered. The Acai Primo bowl is absolutely amazing as is the Simply Greens smoothie. I am not a fan of their oatmeal but notice it is a favorite of others.
Like others, I purchased the Groupon promotion last year and used it without issue. On the other hand, the Unilocal check in offer for a $ 2.99 smoothie is not honored here. On occasion, the receipt includes a survey with a buy one get one free promotion.
All in all, this is a great location. I deducted a star because this location does not offer seating.

I come here almost every day because they have the best service and it’s consistent. The apple cinnamon oatmeal with brown sugar crisp is addictive. I have pretty much tried every smoothie. They are all good. They also have some food that’s not on the menu. The flatbread thingie with chicken is delicious and there’s a waffle that has all the flavor built in and it doesn’t need syrup. You really can’t go wrong with any of the choices. I like everything except the wheatgrass cup but I don’t think that’s for taste.

I wish everyone would stop beating up on my Jamba! It’s Jamba Juice, folks! I have some advice for the heartless wailers: LOWER YOUR EXPECTATIONS FOLKS!
I am a raw vegan so I live off of Jamba nectars, and I gotta tell ya, they’re pure and they’re raw so anything other than that is a big waste of words. I have never experienced anything close to what I would call adequate customer service but their carrot/​orange juice slays whatever evil mood they juju on me.
If you don’t expect them to wait on you quickly or produce your smoothie before you collect social security then you’ll be blown away when they do. Try it.
In the meantime, they churn out phenomenal juices and smoothies. Nobody disputes it. So don’t go there for the service. Go there for the healthiest meal alternative that you can purchase at Ogilvie!

I was literally at this location for less than 10 minutes and it was one of the worst experiences I ever had at a business. First, the woman at the register had an extremely negative attitude. Then, she lied about the ingredients in one of the smoothies. The man making it refused to remake the drink. Because our train was coming shortly we couldn’t get our money back. I feel very cheated by this location and will not be returning to any Jamba Juice. What a ripoff.

I love Jamba, so this isn’t a knock on the company, just a recommendation to avoid this location. It is only a small kiosk type store, so they don’t have the full menu. Much of what they do offer is done in a way to minimize the stock they carry — for example the oatmeal is served in a smoothie glass rather than a bowl — making it very tough to eat. Poor service and attitude as well. They didn’t offer the boost that is supposed to come with my smoothie either. Overall very poor experience.

I love me a smoothie! As I pass through Ogilvie on my summer commute, I often stop of for a Jamba. This location is slightly less streamlined than others, so I always specify exactly what I want. Usually I have them forgo the sherbet in most drinks entirely. The Orange Creamsicle (hold the sherbet) is super refreshing and not too sweet!

I had an old girlfriend whose guru had told her not to mix fruit and vegetables when she was eating. I think it had to do with mixing yin and yang foods, but I’m probably wrong. Her guru was from India, and I don’t think they do yin and yang there. She was from Seattle; you name it, they believe it there. She was a nice girl, and I’m an equal opportunity believer.
I prefer 100% fruit in my smoothies anyway; so luckily I didn’t have to worry about getting my chakras tied in a bunch. I also try to never mix meat and dairy in my smoothies; might as well keep them kosher too. On this occasion, to pay homage to her and his essence, I got the Mega Mango. I took it took it to the train, and happily sucked it down slowly, so as not to experience a Mega brain freeze.
Jamba Juice is always expensive, but since I often don’t get my five fruits and veggies a day, it can be worth it. Grabbing one to drink on the train is appealing, so long as I don’t get one that’s so large that I you need to use one of those nasty Metra bathrooms on the train.
I use a mathematical equation that I’ve learned over time to prevent this: The size of the smoothie should be in the inverse proportion of the length of the train ride.

The product is excellent the employee attitude less so. I don’t need to hear your squabbles. I also don’t need attitude when I tell you, you forgot to give me my change and receipt.

Juice is great but I really appreciate how friendly and outgoing the staff is even when they have a line of rushy commuters

They are probably the worse Jamba store I’ve been to. Now granted I get it. They aren’t a real story. They are constantly bombarded by bewildered commuters who don’t really know what they want. But at the same time I still expect some semblance of good service. No one seems to want to be there. It takes forever to get your smoothie. I’m regularly cheated and shorted on my smoothies. And if all that weren’t enough they never have oatmeal. I get into the station at 8:00 — 8:15 and they never seem to have oatmeal! Ok they do have it sometimes. I’d say 2 out of 5 days they have oatmeal. I’d like to be a regular here but I’d rather pay the extra buck and go to Starbucks and get great service and a better product.

Bought a three groupon deal for their new energy bowls and the bowls were well-​prepared, but it takes forever. And they’re in no hurry here. They will have a conversation about whatever jamba juice drama they’re having right in front of you, and they can’t seem to be able to chat and prepare the food at the same time. Plus, when you approach, they are talking to you– as in repeating their routine welcome, how can I help you statement they had to learn in training– but staring at the screen. That doesn’t make me feel welcome at all.
As for the bowls themselves, they look prettier than they taste– and according to the workers, they don’t even look that pretty unless they’re not busy. The fruit that is blended inside is frozen fruit, which you will taste in frozen chunks in your bowl, which for a frozen smoothie, is fine, but in yogurt, is a bit jarring on the teeth. The yogurt based ones are better than the acai berry bowls, which is just a smoothie in a bowl. It’s a lot of food and filling and seemingly healthy, so if you need a kick in the morning, go for it, but make sure you have the time to wait for it and you don’t have any teeth sensitivity making it hard to chew on frozen fruit chunks.

Went here to try it during the free promotion because I’ve never had it but have heard good things. They stated they were «out» of the promotional juice. What? So make a different one. Cashier was rude, and that is terrible business. I guess I won’t be changing from my normal morning drink choice.

My daughter was itching for a jamba juice. We were pleased to find one right in Union Station. It was busy, but they were super efficient. Her drink was ready before we checked out.

Disgusting banana! I can understand using an overly ripe banana for your smoothies. More than likely no one could tell the difference. However, when it comes to oatmeal a fresher banana is needed. I ordered some to go and could not even eat the banana as it was grossly over ripe. Please serve fresh food to your customers. Thank you.

I’m consistently impressed by how friendly the employees are at this Jamba Juice. I stop by on my way to work, so typically around 7:00 AM, and they’re alert and friendly but not overly chatty — a perfect mix. I like that they greet everyone who walks up.
I’ve received a free steel cut oatmeal someone decided they didn’t want, which was great because #1. I hate when places waste perfectly good food and #2. free food for me! I never would have ordered it but now I’m a regular oatmeal purchaser.
I haven’t had an issue with speed but I’m always fresh off a train when I stop here rather than in a hurry. The longest wait I’ve had has been 3 people, and it did take a fairly long amount of time.
Try the new Tropical Harvest smoothie. 3 servings of fruit and veggies and it tastes great. Especially for a pregnant gal who needs loads of nutrients and gets sick of eating carrots and apples all day.
I didn’t dish out 5 stars because the prices are crazy high for a smoothie or oatmeal, and I can see how the wait time could be problematic for someone in a hurry.

I’m actually pretty surprised by the bad reviews about this location. I come here probably 2 – 3 times a week, usually in the afternoon on weekdays because of the proximity to my work, and they are always friendly and fun. The most common complaint, speed, has never really been an issue, and I’ve gone when there have been up to 3 other people in line.
They’ve offered plenty of opportunities for deals to get me to return to their location (fill out the survey online, informing me of coupons online, scratch and wins) and it always works!
I’m actually really glad this store is so close by! I’ll be back!

I only went here due to the location and a gift card /​coupon
The service isn’t horrible like many reviews claim, or maybe I’m always going on a good day. I love that Jamba has the calories straight on the board. It seems like this is a popular spot for commuters as I usually see many people there over the course of the day.
Pros:
The workers here will make recommendations if you are having trouble and if you tell them what you like.
They make the drinks per order quickly and they come out tasty.
Cons:
Sometimes the staff can get flirty
They run out of things
I’m not big on Jamba as a chain but I haven’t had any issues here.

I am a Jamba Juice fanatic! Absolutely love it! However, I was very disappointed with this location. After waiting about 15 minutes for my order, I had to ask for a refund as my boyfriend and I were minutes from missing our train. There were only two people working this location, and the girl blending the smoothies went to the back for what seemed like 5 minutes. I dont understand why they didnt have two or three more employees to help out?
I will continue to purchase Jamba but not from this location.

I love Jamba. I love the fact that there is one merely steps off my train at Ogilvie. That makes my mornings and afternoons a little sweeter.
I mean who doesn’t love fruit blended up in a smoothy concoction bursting with flavor? Not to mention that it’s good for you too! I tend to stick with the lighter smoothies with a protein boost for a snack, but if I’m looking for a meal replacement (aka light breakfast) then some of the 200+ calorie smoothies are on my radar. I should mention though, I am a slave for their oatmeal. Honestly, I don’t think I’ve ever had BETTER oatmeal. You’re probably thinking that is a pretty bold statement, but it’s totally true! The steel cut oats are slowly cooked into a creamy consistency with soy milk and topped with fun toppings such as fresh berries, brown sugar, nuts, etc. You can’t go wrong, and it’s so filling and cheap to boot. Psst… try the berry cherry oatmeal… it’s my fave!

I love Jamba Juice, but they are so slow here! They have five people packed into this little store front, but typically there is only one one person actually doing work. I’ve been here upwards of twenty times, but I typically feel like I’m doing them a service instead of them servicing me for my five dollar smoothie.
I’m a shareholder of Jamba and this location exemplifies how the stock price has plummeted from $ 10 a share to under a dollar in a year.