Tio Luis Tacos

You know what? I used to love this place, but I think success is getting to their head. Today I ordered ahead and still had to wait half hour after I arrived. Got to the house and the order was wrong. It’s father day. Cmon man. Not a good start. Then my wife says the chilaquiles are horrible. What the!!!

Delicious food, good service. I love the cucumber lemonade so refreshing. The tacos are so good I love the pastor and asada tacos. They have a very small parking lot but there is usually a good amount of street parking available.

I have say, I have some bad experiences at a few restaurants, but this had to be one of the worst.
The food is average at best, but considering the type of restaurant this is (that is, a small neighbor taco place), you would think the waitstaff would be competent, but this place is HORRIBLE. The waiter came to my table while I was still looking at the menu, and when I told him to give me a minute, he decided to give me fifteen.
When i finally got his attention and got an order in, you would think his first act of bad behavior was enough. NO. I saw my dinner show up on the kitchen counter, and he left it sit there for ten minutes. So the food is nice and cold by the time I got it. I should have got up and walked out, and I regret I didn’t.
But I will not go back, and I would not go unless you want an attitude and cold food.

Prices are average. Food is average. Service is less than average. Sad thing is it’s the two managers who are lacking in basic customer service skills. Fact that there’s a small lot to path in somewhat makes up for slack. This place used to be good but one can do much better in the area.

What’s not to like about this place? Great tacos, great tortas, great burritos; even their tortilla chips are superior to other Mexi restaurants’. And I can’t forget about that liquid crack AKA their horchata mix. Theirs is hands down the best horchata I have had in my life.
The dine in experience is nice as well. Polite staff who knew how to treat their customers right. Would go back there again and again.

Came here after Ash Wednesday service. We had the caldo de camaron (shrimp soup) we also had the enchiladas rojas. Everything was excellent! The chips and salsa they bring out to snack on while the food comes out was also great. The service was excellent also. She was very welcoming and attentive. We were all very pleased with this place.

Had a great takeout meal from here, included carne asada and al pastor tacos, fresh made chips and guacamole, and the real star of the show, the fire roasted salsa. Make sure to order extra, because it’s addictive. The steak and al pastor were well seasoned and tasty. The place itself isn’t huge but it had a friendly atmosphere and nice décor. Parking was tricky in the lot for a first-​timer, but I managed. Would return again if in the area.

Absolutely love this place… ordered the chicken soup w corn tortillas and a side of guacomole. Hubby ordered a steak burrito, everything was delish. Service Ah-​mazing!!! Can’t wait for our next visit.

3.5 stars solid. The fire roasted salsa is awesome I could eat it with a spoon. Nothing has ever been disappointing except parking in the lot, a little awkward. The tilapia salad is a great light lunch and surprisingly filling. The steak tacos are better then most and the prices across the board are very fair. It is defiantly worth a try you can even keep an eye on the cooks in the kitchen.

Came here with friends not too long ago. They have a small parking lot right next to the restaurant. I’d recommend the tongue taco.

Reasonable food. Good service. Delicious salsa. Not worth the drive‘.

The wait for food is long but it’s totally worth it. The cost is less and they give you enough to each. I was full before I could even finish my dish.

Steak burrito! [insert heart]
It’s so good I crave it all the time!

If I could give no stars I would. This place is horrible 1^st time I ordered they messed up my order even after repeat it to her multiple times; I decided to give them a second chance & they mess it up yet AGAIN! Woman on the phone has HORRIBLE customer service skills & claims to be the manager. SMH do yourself a favor & AVOID!

Excellent service… Great food… A must try… I had the Soup it was delicious… My wife had the seafood and that was amazing…

BEST SALSA EVER (seriously).
Helpful staff who accommodate our work party of 2 – 5 at any given time and allow separate checks. Veggie burrito is fantastic. Great food, great staff. Love this place!

I am never in this part of town but work took me out there today and oh how glad that it did. As someone currently on a 3 year Mexican tour, I have had a lot of tacos and Mexican food and this place is a winner.
I got 3 tacos. A pablano pepper, a pork with pineapple, And a steak taco. All 3 were very very good especially, surprisingly, the pablano taco. I wish I ate there (instead of my car) because I might had been theories to try another.
A couple great things about this was i got 3 regular tacos and it was fulfilling and a good price. But they also have mini tacos in case you wanted to try a bunch which I’m regretting not doing. They also gave me two of each sauces and two little bags of hot carrots. What a country.
I have one small complaint. They wrapped my steak and pork taco in the same foil although partially separated by a paper. I much rather different tacos foiled separately. Like I said, not a huge deal.
Also, the people behind the counter were very nice and the place was packed for 230 in the afternoon. I’m going back soon.

I have been coming to this restaurant for a very long time. The salsa is made with care and all their food is authentic

Doy nada mas 5 estrellas porque la comida esta muy buena, especialmente la #carne en su jugo, la recomiendo altamanete es sason y la calidad de la comida es muy buena, me gustaria que el servicio de las meseras y las cajeras fuera mucho mejor, deberia haver mas meseras en los dias ocupados para ofrecerles mejor servicio a los clientes.

Went here for a birthday brunch with the family. While everyone was enjoying the food (which is very good), it turns out my 2 year old nephew had a deep fried dead roach on his plate. Once everyone found out about it, no one could eat another bite. So horrible! This was a group of 20 & the owner apologized & comped us the entire meal. We left & ordered a pizza.
ugh! Such a shame. The food was very good. I just can’t see myself going there & taking the risk again.

Today (12/​11/​2014) is the last day I order from Tio Luis.
I am putting this in writing so I do not cave in.
The food & service is a hit or miss. Lately it has been all misses. I order from here frequently — it is the go to Mexican restaurant in the neighborhood that delivers. Everytime I call it always sounds hectic and noisy. Once I get my order done, the food arrives within 45 minutes, no complaints. I live close by. There is almost always something missing. Salsa, chips, rice… you get it. When you call to tell them they forgot something, they sit silently on the phone. «Ummmm…do you still want us to bring it?» No, just take my money, don’t apologize & I will continue to order from you.
No apologies.
One time they forgot our large salsa — who eats Mexican food without salsa, right? I called and they gave me the above spiel. They said that they would «credit me», so that the next time I ordered I could get a «free» large salsa. When that time came a few weeks later, they acted like I was crazy. After going back and forth, they begrudgingly gave me my (paid for 3 weeks ago) salsa. That was the first time I promised myself I would not order from them.
The food quality has declined severely over the past couple of years. One time we received sour salsa — it was nasty! My boyfriend had chicken tacos with the most repulsive sour onions. (I will upload the picture) When ordering for delivery, the food will sometimes come soggy.
I have eaten multiple times in the restaurant. It’s okay. Nothing spectacular. Do not get the fish tacos. I could not eat them, maybe it was me — they were horrible. The service is also just okay. The waiters are pleasant.
It’s a shame that this place has declined so much in the past couple of years.
Order take out and your own risk — eat there if you really want to give it a good try.