Kohl’s

Currently standing here waiting for over 15 minutes waiting for them to check on a bow. Absolutely horrible customer service.
Ginny was so rude I will not be back.

Purchased a watch at Kohls. Went to get the battery changed along with another watch. They would not change the battery on the second watch, which is understandable. The first one (which they still sell and have on the shelf) they struggled to open. Once openned, they did not have the battery in stock, which they advised will be a couple of weeks for them to order or I should go to the jewelry store across the street. At this point, the man helping me walked away and left another woman to finish helping me. She could not get the back of the watch back on, and asked if i could do some shopping because she needed to take it «completely apart» in order to get the back on. This was not a satisfactory experience.

Clothes on the floor in the Women’s Department. Clothes on clearance racks were not sorted by size. It was very difficult looking for clothes because of this. I approached two employees talking about another customer in a derogatory way to ask directions to the restroom and they continued to talk to each other and ignored me. I love shopping at Kohl’s but this was the worst store. If the store near where I live was this bad, I would never shop there.

Not my favorite shopping experience but usually a last minute, I will check kinda spot. They always have sales that draw me in but I never find anything. I go to buy Nike clothes for the family, great prices verses Dicks Sporting Goods, Sports Authority, etc. They don’t have a huge selection and that bothers me. I usually have a specific reason why I go into Kohls. The employees are either really nice or really rude. The lines are long durning the holidays so I try to avoid it.

I only head into Kohls when I feel like digging through clearance racks, have a 20 or more percentage off coupon, or my Khols cash is about to expire. You get the picture. Iam I cheap? Oh well. Sure I’ll find things but finding things in petite sizes is harder when the place is as disorganized as it can be. Nevertheless, a decent department store when you need one.

Really great on basics, especially with a 30 off coupon!

I literally have not been to Kohls in years. They have seriously stepped up their game on security of merchandise as well as their price displays. They do not play around in the checkout lines either, it is an efficient system. I get coupons in the mail from when my sister lived with us and use to work there, I am pricing blenders, so I thought I would check out this store. I found better prices for the same exact items at other businesses, but I did end up buying a pair of gym shoes :-)

The staff is great here nice and very friendly not pushy and constantly breathing down your necks like those we have in New York so in essence they are close enough for when you need help you have but to whisper but also far away enough so you will feel comfortable taking your out to shop got exactly what I wanted and was not even escorted to the fitting room or even and item check wow can you even imagine that happened in New York? hmmm never :)

First, this review is for the company as a whole, not specifically this store. Unilocal need a way to specify the company in general (perhaps there is one, I just don’t know it)
I used to LOVE Kohls. My wife loved it too. Finding deals there was fun, and satisfying. But the company made a decision that totally turned my opinion — by simply changing their billing period to 25 days.
I have googled my frustration and I discovered that there are a plethura of other people that have discovered this too. Perhaps it doesn’t bother others, but it bugs me how a company that had a great relationship with me and my wife, could do totally alienate us like this.
A lot of other people experienced the same thing I did. You pay your Kohls bill one month. If you are like me, you pay automatically via MS Money Bill Pay. So when you get you monthly reminder about the coming bills that are due… you discover that the bill that is coming due in your bill minder, is actually overdue when you look at the bill.
I can not help but think they made the decision to change their bill cycle to 25 days to catch a lot of people with additional late penalties and finance charges. This has happened to me more than once until I finally discovered what was going on. In talking with Kohls customer service, they told me they warned me with a letter, and were essentially indifferent to my previous good relationship with them.
I am someone who takes pride in an exellent credit score, but when companies pull this stuff, they alienate their customers. I personally hope others discover this before it affects their credit.
(perhaps I did shop there a little too much, anyway) Since then I have moved onto Marshalls as my fav store now.

It’s not easy for a guy like me to review a department store, but Kohl’s makes it easy.
You won’t typically find me in a department store during a Buckeye game (or any other game), but when I need a good pair of shoes or a new shirt, I always go to Kohl’s first. Fortunately, it’s nearby, which is another way of saying that it’s convenient for me. That makes a big difference for a busy guy like me, so I’m going to make a big deal about it. I’m allowed, it’s my review!
A wonderful attribute about Kohl’s is their vast selection of goods. Here’s a list of what they have to offer: clothing (women’s, juniors’, intimates (my favorite!), men’s (my second favorite), young men’s, kids’ & babies’), toys, shoes, jewelry, beauty, bed & bath, kitchen & dining, furniture & home décor, home care, luggage & backpacks, electronics & games and (my absolute favorite) — clearance. Now, that’s selection. Don’t you agree?
What’s «selection» without good pricing? Nothing. You’re right. Kohl’s isn’t Walmart when it comes to rock-​bottom pricing, but they are a very close second. Plus, they have a much better clothing selection than Walmart, so there’s really no comparison when it comes to fine threads. Who goes to Walmart for clothes anyway? Well, maybe kids, but that’s where I draw the line.
The customer service at Kohl’s is second to none. They never give you a hard time when it comes to returns or exchanges. They really want your business and they prove it through their actions. I really enjoy happy people when I shop. It makes the difference for me, especially if I’m not in the best mood myself. So, when I’m down, I just go to Kohl’s — well, not really, but it sounds good, doesn’t it? :-)