Nails Pro

This is the worst nail salon I have ever been to. The nail tech was rushing and used the electric buffer on my natural nails, then rushed the manicure and barely worked on my cuticles at all! I chose a gel polish and the nail tech rushed and did a very sloppy job and now my nails have air bubbles in them and are uneven. Don’t waste your money going here it’s far too overpriced and you will not be happy with your nails.

If there were a 0 rating, that is what this nail salon will get. I usually get mine at another place in Easton but this time, I tried them. I should have read all the reviews here first before going. I went for a manicure today and I left there with full of regret and disappointment. Firstly, The lady who did my nails just wasn’t as thorough. I had to point to her some she missed while cleaning. I should have considered that as a sign and just cancelled the gel and just paid $ 15 for the cleaning but I didn’t listen to my gut. The next thing that happened was that the first gel I chose was sticky and dry. So, they asked me to choose another one. I was already looking at the time and it’s been 40mins. I finally chose one and when she put it on me, it had bubbles and you can see the streaks or brush strokes, which is a sloppy kind of work for a supposedly professional. I told her about it but apparently she doesn’t understand English very well. So, the lady beside her (you’ll notice her right away as she’s sitting across the entrance and wears clothes that are way low you can see half of her breasts hanging) told me that my tech doesn’t understand me very well. So, I told her that the gel has a lot of bubbles and streaks. I looked at the time and because I also had an appointment, I told her that I’ll just pay for the cleaning and my nail tech should just take off the rest of the gel rather than having to fix them, as that would take much longer. Remember, I’ve been here for almost an hour already. Even after I’ve explained this, she insisted that my nail tech will make it right and that I should just wait. I was so pissed because I told her I had an appointment and that this would take much longer than her just taking out the gel and letting me leave. My nail tech just continued to do my nails and in the process having to take off only two out of the 8 that needed to be fixed. While she was taking some of them off, she even had to use an electric gadget to take it off and it hurt me like hell because she was pressing down on my nails. Finally, I didn’t want to have to stay longer anymore, I stood up and told them I’ll fix it myself. The lady blurted out «well, ok make sure you check out». How rude and unprofessional! She wanted to make sure I pay for the lousy job. So, I just paid and left. She even said she wanted to see my nails and when I showed her she insisted that nothing was wrong with them. This place should close down already! I just wasted $ 43. Now I have 5 coats of gel on me with streaks and bubbles. I can’t take a photo anymore as I already took them off. If I only read the complaints here I wouldn’t have gone there. So, if you still decide to go there, you’ve been warned!

Do not ever go here for anything!!! After going in for the $ 42.00 manicure and pedicure I ended up with a $ 81.00 bill. They kept asking me if I wanted different things which I had no idea that they cost more. I have been getting the gel polish for years and these services always come with my package at other salons. The polish lasted a couple of days before chipping and the polish looked like it was smeared right after I got home and noticed. It is the very worst mani and pedi I have ever received. DO NOT WASTE YOU MONEY!!!

I just got my nails done here this week and i will never go here again! One thing that I always look forward to when I get my mani pedi is the massage chair and when they really get down in my nails and clean them. I should have took the warning that this place was no good when there was barely anyone in the salon and the massage chair didnt work… I am upset that I did not enjoy getting my mani pedi here as I was really hoping I would like this place. My nails had already started chipping within the first 24 hours. which they should have even started chipping considering I got the gel on my nails. It’s nice to know that I wasted $ 102. I will never recommend anyone to go here. I will never go here again!

I popped in there with my 2 daughters while shopping. The look of the place (very nice) drew us in! Huge mistake! I should have checked reviews first! I had gel on my toes and didn’t want it again, but they said it was an extra $ 20 to remove it and if I got it again, it would only be an extra $ 15. They charged my 2 small daughters full price for a manicure/​pedicure (a treat for their cousin’s wedding). Did not even soak my nails or trim cuticles for my gel manicure. Older man was making up prices to me. It ended up costing me $ 230 for 3 gel mani and 3 reg. pedis and they didn’t even last 1 ½ weeks! Never again!

I had a pedicure here. While I was having a pedicure done, I observed an employee clean, if you want to call it that, the pedicure tub next to me. They spritzed a little sanitizer in the tub and then immediately rinsed it off. The proper procedure is, after cleaning with soap, rinsing with water, all surfaces should be wet with sanitizer and left for 10 minutes. I don’t know what is so difficult about doing this correctly. Anyway, continuing on my search for a clean nail salon

Sloppy work! NEVER AGAIN! I would go anywhere else! Very disappointed and they don’t care!

I honestly wish I could give this place no stars. I wish I had read the reviews prior to going. The only reason I even ventured off to another salon was because my usual salon was completely booked for a Friday and Saturday. First off they are way overpriced it ridiculous. I initially wanted the basic pedicure but was than asked if i wanted my heels scrubbed. I absolutely did but for $ 45??? I said ok I’ll go for the pedi that scrapes your heels and you get a salt scrub. I found it extremely unusual that while scrubbing my heel the nail tech used an emery board. Not a pumice stone, not a handheld metal scraper but a tiny piece of emery board. I also noticed that you weren’t even asked for a choice in the salt scrubs. They just basically use whatever scrub they had. Than when it came down to painting it was horrible. I couldn’t believe how bad it looked. I had walked over to the lamp to dry them because at this point I knew it wouldn’t get any better. Well it got worse, the walk over to the area where you dry your nails my polish got smudged. I informed her of this and instead of redoing the nail she tried to cover it up with a glob of polish. I looked at it and said it does not look good at all. She ended up removing all the polish and starting from scratch. The polish I chose I guess was too thick to apply again so I had to find another color which was close but not really what I wanted. So before she applied the new polish she was pushing my cuticles back and on my right big toe she pushed too hard which caused it to bleed. I asked her to spray alcohol on it, I could not believe it was actually getting worse. At this point I just wanted to get the hell out of that awful place. This has to have been absolutely thee worse pedicure I have ever had. How can people even go there? I rather bite my own toenails off than ever ever go back to that place ever again. I paid for the overpriced pedi and of course left no tip. The tip I should’ve left on the receipt was to fire everyone and start from scratch. At all costs go in the opposite direction of that place its horrible. I’ll include pics of my injured toe as well

My cousin and I spontaneously decided to get manicures and pedicures at Nail Pro inside the mall At Polaris Fashion Place. I am just going to get straight to the point… THIS NAIL SALON IS GROSS! To the point that I almost feel inclined to contact Ohio State Board of Cosmetology regarding Nail Pro! Having been a professional in cosmetology myself, I had quickly noticed how implements and tools WERE NOT SANATIZED! The basins for the pedicure tubs were not cleaned properly before the next client. Unlike my cousin, I wisely chose not to get a pedicure. I was directed to sit a nail technician station and was greeted by a lady I could not understand her what so ever, however I preceded to tell her that I just want a basic manicure which is $ 18… My manicure lasted 15 – 20 minutes and was directed to pay. She stated that I owed $ 43! I was so confused on how that could be? Little did I know the lady pushed me to get GEL POLISH ($ 30) without showing me or telling me the price! They are clearly very over priced! Also, the prices make no sense as it would have only cost me $ 2 more to get both a Mani-​Pedi. Aside from the uncleanliness and cost, I noticed that one particular lady would tell several walk-in’s that the wait was 5 – 10 minutes? That made absolutely no sense! Only four women were working at the moment who already had other clients waiting in pedicure chairs. This is when I pieced together why they push clients to use GEL POLISH and get them in and out, for a very steep price. My main advice is completely avoid this nail salon! You don’t get the quality for the prices you pay.

Avoid this place at all costs!!!
When our manicure appointments unexpectedly fell through at another salon on the day of my wedding (long story), my three bridesmaids and I came here for last-​minute manicures.
Unfortunately our experience was horrible. My nail tech had no clue what he was doing and I ended up with a really uneven manicure. He did nothing to my cuticles, which he sloshed polish all over, and put the polish on so thick that it never really dried right and was peeling by the next morning.
One of my bridesmaids was basically harassed by her nail tech, who kept trying to get her to upgrade to more expensive gel polish. When she finally said, «I really don’t know how else I can say it. I do not want the gel polish, I just want a basic manicure. I would appreciate it if you stopped trying to pressure me into it,» the nail tech threw a mini temper tantrum and then slapped a few super-​sloppy coats of nail polish on her nails and sent her up to the front to pay. When my bridesmaid showed the manicure to another tech (as there didn’t seem to be a manager on site), the other tech apologized, took the polish off and redid her manicure. It sounded like this wasn’t the first time she had fixed bad work for another tech, and my bridesmaid tipped her generously.
Overall, it was a terrible experience and I would never recommend anyone go there!

I strayed my regular nail salon, I won’t make that mistake again. My tech was friendly and personable and my sparkly pink color were the only upsides to this appointment. It’s been 2 days and now have a throbbing red toe that I’m sure has some sort of irritation/​infection from this place. The polish in my pedicure was thick and I can tell it is old. For a manicure and pedicure I paid $ 91. WAY to expensive for what I received. I won’t be back and don’t suggest it to others. Next time I’m trusting the reviews!

big disappointment…
I’ve been here a few times before, last was about a year ago, and I remember liking this spot. Went back this week, and was terribly disappointed at how service has gone down. Or rather, how they now try to squeeze every dollar they can get, regardless if whether it is the service you’ve requested.
We went in for a basic mani and pedi. Immediately, we were followed back and told how the basic nail polish was ‘not good enough, won’t last 2 days’ etc etc. We were adamant that we only wanted basic manicure and pedicures, while the woman continued to try to upsell us other services, gel manicures, and what not, which we politely refused (I mean – who really believes that Opi polish is not good enough? why do we need to pay $ 5 more for their ‘special’ polish?) Anyways, of course the charge at the end was not as agreed. Completely unethical practices, will NEVER go back. Looking at the other reviews, it looks like this is a common theme…

My friend and I decided to come here because her boyfriend was coming to the states to visit from Ireland. We were really excited to get all done up and this salon was close by so we gave it a try. After this experience neither of us would ever recommend this salon or go back. We each got a pedicure and I got a full set of acrylic nails and she got a regular mani. I have never felt so rushed in a salon in my life. While we were picking out a color for our polish the man who was my nail technician came over several times to see if we were done and literally took the polish out of my hand trying to make the decision for me. I had to tell him that I needed more time twice. Once we got to the pedicure bowl he flew through my massage and scrub and while my feet were soaking glued the tips of my acrylic nails on. I was appalled! I have NEVER had my hands and feet done at the same time, like can i enjoy the pedicure? geez! The whole time he was doing my pedi/​tip glue on he was looking around as if there were other things he could be doing that was more important than helping his current customer. Once my pedi was «finished» he took me to a table where he put the gel on for the acrylic on my nails, the job was quick and sloppy. Not even a week later I had air bubbles under my nails and the next day my friends manicure was chipped completely off on one finger. Not to mention the entire time my friend was getting her mani/​pedi her nail tech was trying to convince her to get gel nails instead. While I appreciate the up selling I think 1 decline is enough. The service was terrible, i wouldn’t recommend this salon to anyone.

This was by far the worst mani pedi I’ve ever received. I was in town for a wedding and needed to pick up a couple of things so I thought this location would be the most convenient on a Saturday around noon to get a mani pedi. Well, it was convenient but the tech nearly cut my foot off with the razor leaving me hobbling down the mall hallways with blood dripping onto my sandal. Nearly a week later I’m still in pain wearing bandaids. He barely removed the red polish from my nails before painting the nude color. I ended up asking him for the file & remover so I could do it myself (which he was annoyed by). Then if that wasn’t bad enough by the time I returned home on Monday (2 days later) my nails were already pealing & chipping.
Do NOT VISIT THIS PLACE.

If I could, I would rate the manicure I received a «0» star. In last than 16 hours, my non-​dominate hand (left) was chipped as if an animal had been gnawing on my hand. In the 16 hours since I got the manicure, I slept for 8+ of the hours, took a 2 hour walk, got ready for work, and attended a few meetings. I didn’t do any cleaning or hard work with my hands that would result in a manicure looking this way less than a day after I paid good money for it. I have had manicures look better than this 7 days later. Don’t bother with this place!
Update (3 days later): I had to remove the polish after 24 hours because it was completely peeling off my fingers. This has NEVER occurred when I’ve done my own nails or had a manicure. After 3 days, the polish started peeling completely off my toes in sheets. If you get your nails done here, you are flat out crazy.

I had my nails done here a week ago and the top coat started peeling, I went back into the shop and all they asked for was my receipt and I said I have a bank statement. Three different people had no clue what to do. My nails looked awful and they just needed to know who I went to I didn’t remember it was my first time there. Needless to say after 10 of NO help I asked them nail polish remover doesn’t remove this what do I do. And again NOONE could answer my questions. Clearly I said you could careless if your clients are happy. Don’t waste your money or time with these people.

The wait was a little longer than they had estimated but everyone apologized and they offered me a water. They all are super nice and friendly. My pedicure looks great but $ 30 was a little expensive for the basic service I received. The eyebrow wax I got wasn’t great but it wasn’t bad for $ 15. Overall, I’ll probably come back but I’m not in a great hurry.

Mall goers as you pass by Nail Pro just keep walking…
42.00 for a manicure and pedicure. Does that seem expensive to you? It did to me, but I was spontaneously treating myself.
During the finishing touches on my manicure the technician asked if I wanted my buffed nails shined. Of course I said, after all they were dulled by the buffing. $$$ Cha Ching $$$ — I was unknowingly up sold $ 5 for the shine. This wasn’t part of the manicure? That’s like paying to have your car washed and they charge you extra for drying.
Disenchantment came over my pampered self to find this out at the register.
In fairness, the technician was personable. The mani/​pedi results were fair. The foot and leg massage felt great.
Overall, I chose a salon that had exorbitant prices (not in the least bit worth $ 42), average talent and a penchant for adding undisclosed up sold service charges.
I called to voice my displeasure for being up sold $ 5 unknowingly — requesting a refund. After being passed to 3 different people and explaining why i called, I was not given a refund or offered discount on my next service.
I’ll take my business and 25% gratuity elsewhere.

I was disappointed with this place because I came in for a simple pedicure instead it looked worse than what I can do at home for free. The reason being is the girl who did my nails did not pay attention to the detail of the pedicure so when I was drying off, the nail polish was coming off. I just think it’s overpriced for a simple service and I would rather just do it myself than having to worry about someone messing up my nails.

I wouldn’t come here again if my feet grew barnacles. I went with 2 others and the entire time, the nail technicians were trying to talk us up to the highest pedicure, to get a flower, to make a design– and I don’t say this often, but it was almost like they were using the language barrier to their own benefit. One person I was with could not understand them so she just shook her head and BAM flower on her big toe, ‘$ 5 dolla extra.’
I have had many pedicures in my day, all at different locations. Even if there are a lot of people in the salon, they take their time to give you the massage because what, we are paying $ 50-​$ 60 for a massage and toe nail polish. These people rushed through my entire pedicure, explained that because I had a callus, it is an extra $ 5, did not even do the things that were stated on the sheet explaining each pedicure.
Although this seems bad, it did get worse. The next day I wore flats and after taking them off, two of my toes had completely been peeled of their nail polish. Not just chipped, but completely peeled off. So, I tested a few others to see if they would come off just as easily, and they followed suit; I could peel ⁶⁄₁₀ toe polishes off.
Oh, and I sat down on something purple and my new mint pants have a stain on the butt. I did call the lady and asked if she used thinners in her polish, she denied the fact, and said if I was not happy I could come back in for a polish at my own convenience– that was nice, but I respectfully declined.
Overall, the place just left a sour taste in my mouth. It is like the McDonalds of salons, if you need something quick and fast, but your stomach will probably hurt after, then choose this salon.