ASAP Movers

I cannot comment on ASAP’s moving service b/​c I cancelled service due to failure to send a confirmation email to book services. With the stress of moving I wanted to be assured I had scheduled moving services. I initially booked on Monday (Feb 1^st), I called and left a message Tuesday to see if someone could return my call and send me the confirmation email — no response. I called again today to cancel the services and spoke w/​a receptionist who lacked a sense of decency and was incredulous. Instead of confirming that they had the right email the receptionist merely stated they had sent me the confirmation email (which — wouldn’t you know the email magically came through right after the telephone encounter today); had the response been a little more pleasant or apologetic I may have continued services. Moreoever, they are going to charge me a $ 50 non-​refundable booking fee. I understand the importance of such fees– when it is professionally followed by a formal confirmation that a business transaction took place. I want others to know that this was not addressed in the bid I received from them. Also, they appear to be doing business under more than one name, possibly Prodigy movers.

A big thank you ASAP for making my move so easy. The guys were on time and very professional. They were very quick and efficient with the whole move. It took much less time than what I thought.
They also had stretchwrap and moving blankets along with them to cover fragile items and it didn’t cost anything extra. No charges for stairs, or big furniture. Just a cut and dry hourly which was much appreciated.
I will recommend you guys to my friends and family and will surely use your service again.

Unfortunately Unilocal does not have zero rating I would give only 0 to his company if not negative. I called movers I would say horrible movers first they told me it is $ 79 per hour for two movers and one time $ 49 fee I hit a truck to be unloaded. They came and did their job at the end of the job they steal one of my dollies and charge me extra $ 28 fees which I was no aware. Overall might express is turbo this is the worst moving company in the world. It’s better to rent a U-​Haul truck and get a couple of men in front of Home Depot then to use ASAP «Moving»

ASAP Movers were awesome! Our other movers cancelled a couple of hours before they were scheduled to arrive and ASAP was my first call just from a random Google search. I was surprised they were able to accommodate my last minute, same day move but everything regarding the transaction was top notch! Very reasonable pricing and professional crew. Thank you ASAP Movers!

Do not use this company, the reviews are not wrong. We scheduled the movers to come at 9am on Sunday, at 8:30am they called to tell us that the truck was broke down. We were already on our way to our storage unit and had arranged daycare. They would not give us an ETA at all and expected us to wait around for them to get a truck. They were very rude on the phone and at one point told me I was unreasonable because I was going to cancel.
I had to cancel and go rent a truck and do the entire move with myself and my husband. And then to top things off they would not refund my $ 50 deposit because they technically did not cancel. I also mentioned to them that I would write a bad review and I was told that they didn’t care.
Save your money and sanity and go with another moving company. There are much better ones in the Denver area with much better reviews.

The worst moving company that I never seen. Three desk, five chairs and one bed with 3 lamp. It takes them 16 hours to finish the job. They spent half hour to take the tools, Half hour for cigarette, half hour for sitting their ass on their truck for rest. And my wife told me they spent three hours in my apartment for cooling themselves and doing nothing after I leave my old apartment. I refuse to pay for sixteen hours, because they spent a lot of time on their own. I have three different company give me a quote said this is a ten hour job. They make it to sixteen even they quote themselves as ten hour job. The customer is lie to their customer. They said they can wrap all the furniture. But when they bring the furniture to my new apartment. I see scratches. And they didn’t wrap any furnitures. Even the mattress!!! They promise me to return the key to the leasing office, they didn’t!!! Which make me pay the rent for both side and pro-​rated!!! They threaten me to hostage my belongings if I don’t paid the full amount!!!

Just saw a message posted by Owner of ASAP:
Comment from Angela T. of ASAP Movers
Business Owner
5÷13÷2014
…which stated that she hasn’t been contacted by Aurora Police. Interestingly enough, it was the Owner (must be her husband), who referred me to the Aurora Police. When I called to follow up to find out about the company’s culpability in all this, I was told by Angela that they are only responsible for theft reports within the first 48 hours. I drove from CO to WA in blizzard conditions over the pass. It took me 3 days to get there and then a few days to unpack. I was well outside their «policy time», and thereafter, my calls and messages were ignored.

Anthony and David worked their asses off moving me. They were awesome and very professional. I deducted 1 star because I was not told ahead of time about the 10% credit card fee: /

Easily the worst company I have ever done business with. When I made the appointment, I told them that my storage unit closed at ten, so they needed to make sure that we could have the job done before that. They told me that this wouldn’t be a problem.
At 130pm on moving day, they called me and said that they would be at my house in an hour. At 3pm, I tried to call back and got no answer. At 330, someone called and said that they were picking up two more guys and would be another hour. At 5pm, I called back and got no answer, so I called their main number. The woman I spoke to said she had no idea what I was talking about, and that my crew was just finishing up a job and would come straight to my house after that. She said that the other person I spoke to and I must have had a «miscommunication.» She also said that she couldn’t tell me when they would be at my house, only that it would be sometime today. Just like others have said, this is about the time that I learned that their afternoon appointments aren’t provided with an actual time. I said that I had been promised that the 10pm closing time of my storage unit wasn’t going to be a problem. She offered to put me on the phone with the person I made the appointment with. I’m sure that would have been really helpful.
The movers showed up at 9pm, ill-​equipped to move the safe that I needed moved. Somehow they got it loaded, and we arrived at my storage unit after they closed. The movers found a way to «break in» that was probably illegal (they didn’t even bat an eye… I’m guessing this company bends the law all the time). Then I was told for the first time that there is a 10% charge for using a credit card. Obviously I would have had cash if I had been told this on the phone!
Run far away. There are a lot of moving companies, and they simply cannot possibly get any worse than this.

30% EXTORTION.
JEFFCO SHERIFF Dispatched.
INTIMIDATION.
Filed BBB CASE#: 75 220 001
Review details:
John of ASAP Movers promised that a 5-​piece bedroom furniture set move from Lowry area to Golden would not exceed $ 300.
*And would arrive at 6pm.
We called at 2pm.
With no notice, they cancelled at 6pm, saying that afternoon schedulings are not guaranteed!
But we had to guarantee our reservation with a $ 50 credit card deposit. We turned down two other quotes for $ 300 because ASAP Movers didn’t tell us their 6pm commitment wasn’t guaranteed.
Rescheduling for the next morning, they arrived demanding literally 30% more than the confirmed quote from John!
$ 90×4 hours = $ 360 (John promised 3 hours)
$ 79 trip charge = $ 439
10% credit card charge = 43.90 (we weren’t told, and they don’t accept checks)

TOTAL $ 482.90!!!
Lead Driver Anthony said:
We’ll be charged for any time we spend resolving this while the movers wait
The police can’t do anything because it’s a civil case. They know because *THIS HAPPENS ALL THE TIME TO THEM*
They tried to leave with our property but we blocked them with our car.
Bryan offered $ 350 compromise and Angela’s exact words were «We don’t negotiate with customers.»
Rather than talk to John, Bryan was transferred to a man who started using the F word to intimate and literally stated we must pay whatever they dictate to get our property.
Sheriff’s arrival resolved the issue.
Police informed us it’s not true they can keep our furniture, they can sue but not hold our property hostage.
*They must unload our property on our driveway!
Police expressed surprise at near $ 500 charge to move 5 furniture items.
With Police arrival they agreed to unload bedroom set from the truck onto our driveway for «final bill of $ 300».
After they left we saw they charged our $ 50 deposit and $ 300 so overcharged us which I’ll now have to contest with my credit card.
They kept our furniture hardware so we couldn’t assemble it.
Fortunately we got replacement hardware. We can contest the overcharge on our credit card.
We live on a cul-​de-​sac to block their truck or we would be facing court to get our property.
*Get quotes in writing. Even an estimate should resemble the price quoted.
*Check reviews (they have a Unilocal review involving the Aurora police)
*Most people would rather be bullied into overpaying than risk their stuff being driven away.
We’re in the military. I know how to move, what is a reasonable cost, and my rights (which ASAP Movers directly lied about).
I wish for no one to experience how ASAP Movers treated us.
3 pics uploaded of police arrival, furniture in driveway, and truck reads a different company name.

My pack-​and-​move from a one bedroom apartment (0.7 miles away) took all day and cost around $ 600. (Be sure to note that if you pay with a credit card, you will have to pay a 10% fee on top of the total cost.)
During the move, my bed frame broke. While frustrating, I understand that these things happen. The two men were very nice about it and said they’d fix and return it to me, as well as pick up the 15 boxes used during the move, the next evening. As a result, I planned my Saturday around ensuring that I’d be at or near my apartment from the hours of 4 – 8. That turned out to be a waste of my time, because no one called me on Saturday.
After a few phone calls on Sunday, I got in touch with someone in the main office who called one of my movers, who then called me to say that he’d do everything in his power to get me the bed frame and pick up the boxes that evening. Perhaps unsurprisingly, Sunday and Monday passed without even a courtesy call from the company regarding their delay, much less a status update.
Had the ASAP Movers communicated with me at all during the repair process, my review would be different. However, because of their lack of professionalism and communication regarding fixing their own mistake (i.e., furniture broken during the move-​in process), I do not recommend them. My guess is that there are cheaper moving options in Denver with as good, if not better, service.

The guys tried to act friendly and responsible, but I could tell the whole time that they didn’t care about my stuff or my move. They brought 3 guys for a 2 man job, and basically forced me into paying more money to use the 3 of them. They made sure I signed an «inventory waiver» and sure enough my play station was gone when I unpacked my stuff in my new home. Unprofessional across the board, I had been rescheduled twice before the move even occurred and they didn’t ever follow up on my moving experience… figures. Stealing people stuff will be the end of this business. I almost forgot, they forced my hand to write them good comments on the final paperwork.

Worst movers ever!!! They were 6 hours late! And did not get done til 1 in the morning… The movers also broke my shelving unit and didn’t even wrap up any of my belongings. I have a huge mirror and the movers just picked it up and put it against the side of the truck and moved it! They didn’t even wrap up my king size mattress. I would never recommend this company!

Absoutely awful. They weren’t moving my stuff, but they picked it up from my residence. The truck they brought was leaking oil in a big way, and it took me two hours of work after they were done to clean up the mess it left in my driveway. There were two men. Not at all impressed. The first one was clearly the more experienced, and he came in and promptly announced to us that he was injured from the previous day. The second was very inexperienced, and didn’t seem to understand very well the tasks that needed doing. The furniture that they were moving got damaged, and then they decided to charge the person whose stuff they were moving twice the time required to actually transport the stuff, due to the time they estimated it took to get from their home base to my home, and then from the final destination back to their home base. When she argued with them, the clock continued to run.
I would never hire this company again.

My roommate and I used ASAP movers in May to move from a duplex to an apartment. The move ended up taking nearly twice as long as quoted, which ended up costing us twice as much since we were charged by the hour. During the actual move, the movers did not mention any issues with any items. However, after I had paid and the movers left, I noticed several damaged items. A drawer had apparently fallen out of the tv stand at some point and caused the front of the drawer to break off. It was obvious the movers noticed this had happened since the front of the drawer was placed inside the drawer on top of the stand. Additionally, there were many dents and scrapes to the dining room table and a rip in the arm of the couch.
I was very disappointed that the movers did not mention these damages to me before they left. I would have been more understanding if they had been honest with me and told me about the damages. But since this did not happen, it seemed as though they were trying to hide the issues.
I will not be using ASAP movers and will not recommend them to anyone.

I am really surprised at the low ratings for ASAP Movers. I have used ASAP on 2 separate occasions and wouldn’t hesitate to use them again.
Both times the movers were prompt, didn’t waste time, and the price was reasonable. Additionally, all of our items were accounted for and damage-​free.
Both times the office and movers were all friendly and helpful. In fact, B had a couple of oddball requests with the recent move, and they happily accommodated those requests.
I would definitely use ASAP again for a local move and would recommend them to friends.

The process of scheduling right down to the last box being placed in the house… all awesome! Follow up from scheduling was impeccible. The movers were charismatic and made a stressful process quite fun. I would highly recommend!

Absolutely horrible. My girlfriend hired ASAP to do her move. The quote was «3 hours at the most» but when the movers arrived they announced that they «accept tips» and then proceeded to take upwards of 20 minutes per round from the apartment to the van. I personally helped move into the apartment and could have easily made 4 trips in that same amount of time.
On top of it, they chipped a wooden frame on a painting of hers, and then when they placed her bookcase outside it blew over on to rocks and was basically ruined. When she called to complain she was told that something would be done to try and at least rectify the experience. However, once we had reached the storage destination the manager then retracted this offer and said that they would take 40 dollars off of the total. Not acceptable. Especially when the cost of items they ruined was already well over that amount.
This company tries to present itself as a hard working local business. Unfortunately, the reality is that they are unprofessional, NOT committed to moving you expeditiously, and frankly an all around terrible experience to say the least. Choose anyone else but ASAP, there is no possible way you could do worse.

ASAP Movers were awesome. I had a huge treadmill i had to move 1.5 miles, and they were able to do the move that same day, a Sunday, actually within about 3 hours of my call, and their pricing was incredibly affordable, about ½ of the price that other movers were quoting me. It was a really tough job, but they did a really fantastic job. finding them was a huge relief. thank you asap movers! :-)

I used ASAP for my recent move. I was looking for a company with reasonable rates but one that was licensed and bonded for peace of mind. I would definitely recommend them to anyone.
The only negative was they showed up about an hour late, due to a move in the Springs taking a little longer than planned. I can’t really fault the guys on needing to eat lunch, but an appointment is an appointment.
None of my stuff was damaged and the two guys that moved me were very personable and managed to carry on a good conversation even while lugging my stuff up a flight of stairs. I was very surprised with how fast they moved and got the truck loaded/​unloaded. They weren’t trying to milk any clock!
Again, I’d recommend them to anyone looking for a fast, reasonable local move.