McDonald’s

Avoid this McDonald’s at all costs. Drive to the one up or down the street but do not I repeat DO NOT go here. The employees will get your order wrong consistently, cut every corner possible when making your food, and by then end will somehow make sure you know how little they care about you as a customer.

Yah always complaining but steady going to the same mc donalds!!! Yah customers yah self be rude af and picky af like nothing satisfied yah!

Bad customer service, they can’t take your order wright and they rush you over the drive thru. I understand is a McDonald’s so my expectations were low and they still surprised me with the bad service.

I eat at this place all the time, because it’s close.
My beef: they don’t get the orders right. MOST of the time. I would guess that they get about 20% of the orders right.
Fortunately, they usually (usually) hand you a receipt with your order printed on it, so you can correct them before you receive the food. But how hard is it to listen for ten seconds and punch the right buttons?
I no longer expect them to get the coffee right. It’s the simplest thing on earth, but they keep blowing it. I always order takeout, so I take the coffee home and correct it myself. Getting them to fix it would be too risky and time-​consuming.
A while back I showed up ten minutes before the breakfast deadline (before they made it available all day). They said they were out of biscuits. If I absolutely insisted on having one, I would have to wait 18 minutes. Come on. Is it really that hard to stick to the schedule? Maybe it’s an inconvenience, but isn’t it what you’re paid to do?
Nothing is more annoying than missing the breakfast cutoff. Even now, they don’t make biscuits all day, so you have to make sure you show up a long time before they stop.
Here is what bugs me about this place: the employees have nowhere to go but down. If you can’t figure out McDonald’s you are never going to make it anywhere else. This is the easiest job society has to offer, so you need to get it right if you ever hope to get out and do something better.
The employees at this franchise don’t seem to understand that. I don’t think they know how easy it would be to replace them with machines.
UPDATE:
Went today for breakfast. Ordered two sandwiches and coffee.
They put the wrong sandwich on the order, and they got the coffee wrong, too. I had to correct the counter girl.
Got home and bit into the biscuit… it was like leather. They had microwaved it. This was a first for me.
Opened the sausage McMuffin and saw that there was no cheese in it. Luckily, I have the ability to snap my fingers and make new cheese appear from thin air. NOT.
The coffee had way too much sugar in it. They don’t seem to count the number of times they push the little sugar button.
Unbelievable. How hard is this job? Bring on the robot cashiers! And make sure they understand English!

They seems dont care when customer waiting… we standing over 10 – 15 minutes no employee even look, i wait longer when i eat at mcdonald then dennys… if u want to have quick meal, dont come to this place

This is probably the most disgusting and dirty Mcdonnells I have ever entered!
1148 S Dixie Hwy, Coral Gables, FL 33 146

Just went thru the drive-​thru PAID for a Medium coffee, Bagel WITH CREAM CHEESE and when I get to my destination and open the small bag that was handed to me at the window, there is nothing but the bagel!!! No cream cheese, no napkins, no jelly!!! Seriously dude!?! How do you hand your customer a bag without napkins!!! And nevermind the cream cheese I actually paid for!!! Ugh! I hope they go out of business! Note to this McDonald’s: you just stole the cream cheese I paid for and didn’t receive!!! Thieves!!! And you caused mental anguish by depriving me of my enjoyment of breakfast the way I asked for it!!! Dimwits!

Oct 7 14 12:13
After giving me a wrap rather then a chicken sandwich the young black guy with a shaved head (real short hair) wouldn’t let me order a mcflurry from the window and I had to get out to do «dat». Coworker «you made him come in to order ?!» Guy «yeah this ain’t Burger King». **NEWSFLASH** buddy just bc you hate your job doesn’t mean you gotta hate me on me. Leave your SH! T attitude where it belongs. The drive through is so my lazy a$$ doesn’t have to walk inside.

This location has gotten better over the last couple years. Quick and painless drive through (ask for ketchup). I highly recommend the chicken mcnuggets or the famous McGangBang

WORST SERVICE EVER! I have twice before contacted management. It seems now to no effect. I mean it’s McDonald’s. One is not expecting white gloves and waiters, but one does not expect that when there are two orders on the board for the cook to just walk away from the line for 5 minutes. I have written twice and contacted management. Nothings been done. I just wont go there anymore. I will go to the one in the Grove.

Wow. This is bad.
Please understand that my expectations of any McDonalds are never particularly high, but this amazingly bad level of service was beyond even my lowest expectations.
The manager stood at the register taking orders while simultaneously yelling at her staff across the kitchen. Loudly. Obnoxiously. Unprofessionally.
She would actually stop the customers, mid-​order, to shout some command or threat to her staff behind.
Once I received my food, I sat myself as far from the register as possible to avoid the shouting. Unsuccessfully.
Not only could she be heard from my seat at the back of the restaurant, but at one point she walked throughout the location with her engineer, shouting at him the entire time about the events of her recent Manager’s Meeting and how he would be the one to get in trouble if anyone called her attention to a problem. All this in front of a room full of guests.
With the food mediocre, at best, and a McDs on every corner — I will not be returning here.

Drive thrus are usually quick and painless… In SoCal at least… The lady working the drive thru was rude and we had to repeat our order 3x. Even after repeating our order 3x she repeated our whole order and it was still wrong. After paying and going to the next window we had to park our car at the «Reserved» spot to wait for our food. Mind you, there was NO ONE in the restaurant itself…
OH WELL…

This McDonald’s is located directly across from University of Miami which is the why it is such a hub for students. The inside is usually kept clean, but is on the small side. The drive through can be a pain to deal with because of the long waits and relatively slow costumer service.
Main issue with this McDonald’s is the lack of selection at random times. Sometimes there randomly will only be accepting cash which seems to happen on the daily. Also ice cream has been down it seems towards the late night.

A McDonalds’s with the worst continuing costumer service I have ever experienced on multiple occasions over the course of three years. Let’s just say an average wait for a small fry is 25 minutes.
Last night at 3:30 AM I pulled up to the drive-​thru, just as a car was reversing out. I should have known then that I was warned. I continued to pull through, but after ten minutes or so no one asked me for my order. So I continued on through the drive thru, thinking I could order at the next window. Well actually I sat trapped in the drive thru for over thirty minutes with the line not moving, and my car not able to escape the raised drive thru. At one point an older male employee came to the first window, stood there, looked at me and laughed. Then he turned around and left (I assume to continue not doing work.)
After a waste of 30 minutes, the car behind me left and I was able to reverse my way out. So I have a few recommendations:
1. Since your McDonalds sucks so much please do not barricade drive thru attendees without an escape route.
2. Learn how to make «fast» food and
3. Fire your entirely incompetent staff. You’re wasting your money.
This place doesn’t even deserve one star. You’re better off driving a mile or so to the next McDonald’s.

No ice cream available? Then why is it on your menu? This is not the first time for this location… unacceptable for such a «prestigious» franchise…
To further my frustration, I ended up ordering two apple pies in an attempt to satisfy a late night craving only to continue with extreme disappointment. Once I payed for the apple pies and got to the pickup window I was told that there were no pies available and would need to wait 15 minutes. I quickly replied that I could not wait that long and had to leave and the manager promptly refunded my purchase…
No Ice Cream and No Apple Pies… I’ll never stop here again…

Dining room is small but clean. Drive-​thru does not work well because customers come off of the side street instead of the main highway. Maybe some paint would help; I often have to dodge angry drivers who are competing for the small driveway space before the entrance to the drive-​thru.
This unit is very close to the University of Miami so it can get busy, but everyone is nice and friendly.

Be afraid be very afraid. The costumer service sucks big time specially if you are not black and there is an african american attendant. I have seen people getting hook ups based on their race and I have to pay full price?!! WTF. The managers are the rudest and when you order extra tomatoes or in my case onions you don’t get what you pay extra for is like they don’t compute. I saw a lady ordering a shake and when they go grab the empty cup to make it they stuck their dirty hand inside the cup EWWW! Then you have people that don’t speak English working the counter explain to me how that makes sense. Slow service and the teachers from the school I work at have gotten their identification stolen after using their credit cards here. I am sure it was one of their cousins running the scam. A district manager who was extremly rude was smoking outside with the door open letting all his smoke in; has he heard of second hand smoking? He was barking orders left and right. Damn McD’s get it together.