Office Depot

Worst service ever. At least 4 workers walking around aimlessly while I stand here in line 20 minutes now. Zero acknowledgement from anyone and I haven’t seen so many longer faces in my life. Is it really that bad working here?

Called the store a couple of days ago to ask a few questions about a couple computers I was interested in since this is the closest store to me. I spoke to a guy named Jose, who was very rude and answering with a lot of attitude. It was almost like he was doing me a huge favor by answering my questions, which is his JOB. Never have I ever experienced such terrible customer service and horrible phone eticate. I asked to speak to a manager he said he was the only one there. He sounded like one of those fresh out of high school kids working his first job who watched too many movies where the employee says «I am the manager» He asked if I was done with my questions because he was very busy and had a lot of things to take care of and he hung up on me. So I went to best buy which was a bit farther than but has better customer service and knows to treat their customers way better and ended up spending almost $ 1000 on the computers & warranty and other stuff. I’m never going back to this store as long as this kid is still working here. Stores that employ kids like this don’t deserve my business. Would give negative stars if I could.

This Office Depot is great and it has 2 in a half stars really why? Well I disagree with the bad reviews the staff is friendly and have lots items I always need for my husbands office. Even though parking sucks it can be an issue.

I’ve stopped here when in the area and needed the usual items one normally shops at office supply stores for — Ink refills for pens, replacement labels for certain label machines, etc. However, the last few times I was looking to purchase computer and computer related items, I was surprised at how reasonable some of their prices were here! When I was looking for a laptop, I found one here with similar specifications to one I’d shopped for online at Tiger Direct, Best Buy and BrandSmart; Office Depot had the laptop for $ 20 cheaper than any of those other stores! I also wanted to purchase a flash drive to backup and transfer all my files from my old laptop to my new one, and again, Office Depot had some of the cheapest flash drives I’d found! To be honest, I was a bit surprised and didn’t expect that, as one normally thinks of office supply stores as «specialty stores» which can tend to be a bit more expensive than discount chains or «big box» stores.
I’ll agree with a few others that the checkout lines can be a bit long at times, but to be honest, I think many of the stores in this city are the same in that regard.

If you don’t have Tasha in the copy department, you will have a bad time.

I went to the copy center at this store. No one knew what they were doing or how to find out what had to be done. The level of ineptitude is astronomical.

Came here after visiting a similar store (not going to name) to blow up high resolution images from a disc yet the girl working there clicked & because the image wouldn’t open she said «Can’t open» I looked, I waited, I said yes because it’s .TIFF and then she said «Sorry can’t open». WOW wouldn’t even try…
I know my way around computers and would have figured out how to open this or would’ve told her to see how to open this but I just thought «why bother!» I will just go somewhere else were they have smarter staff or at least ones that are willing to do their jobs properly.
Note to Office Depot: At the other similar nearby big supply store I went to. they at least tried to help. At first the images didn’t open but they copied onto the computer & were able to view them.
«Was expecting better service from this Office Depot visit.»

NPS = 4
I would avoid this place like the plague. Took forever to get service and all the workers seemed to be taking their sweet time with everything. Unfortunately, I needed to print several documents for work and was in a hurry. This Office Depot did nothing to help me be on my way.

If you like being follow around by every sale rep there. This is the store for you. As soon as I walk through those sliding doors. I over heard one of the sales rep worn everyone of my arrival «yellow shirt, yellow shirt». I didn’t think anything of it and went about my business. As I walk by every station I kept on noticing a different sales rep four feet away just staring and acting like their were doing something else. I guess to make sure I didn’t steal anything but in a store that had around 20 people shopping as well it wasn’t right. Their really no explanation. Horrible experience and I won’t be returning here.

The parking is easy. Overall the place is convenient but the patrons are obnoxious! Children running around screaming, people jamming the aisles (which are actually pretty big). The staff is hit or miss. They have a greeter and the people working the floor are great but the cashiers tend to not be the brightest individuals. I would still come back here. At the end of the day I need office supplies and this place is good enough.

Service here stinks… Most Office Depots make sure you are being helped as soon as you walk into the door.

Whenever I get crafty and needs copies or something printed i come to this specific dept store. The employees are extremely helpful and go out of their way to hep out the costumer. I have to write this review to let you guys know that if you ever need anything printed, laminated or formatted you have to come here.
I was treated by Tasha, i had to print some documents and had to have them printed and laminated a certain way. She went out of her way to get me all the supplies needed, let me use their computer and had me with my finished product in about 10 minutes.
Tasha is very computer savvy and her costumer service is superb. Never had i received better treatment from other material, office store before.
I will definitely come back to this store and will keep recommending Tasha as long as the service is this close to perfection, and honestly i don’t see why not.

Office Depot manager and employees are here to help their customers and really understand our needs. Today, I was given exceptional customer service and able to return my defective product for a full refund, even after their horrible insurance company, N.E.W. Customer Services Companies, Inc, completely disregarded our claim.

Recently purchased a 5-​in-​1 printer for a small business & the experience was pleasant. They gave my company a credit for the printer we were exchanging & notified us about the rebate we were entitled to. I think we received such great service because no one was there due to the horrible rain. It doesn’t matter. They were very nice & I will probably good back if I needed to get something that’s better a deal than if I were to order it on-​line from Staples.

Yeah… poor. How long must I wait in line while associates stand around while the ones working move like molasses.
I walk in for paper, just one ream of paper. I get in line and find myself waiting for over ten minutes without the long line moving. I decide to make the best of it and look around. I found a great deal on a camera I have been looking for EVERYWHERE but when I got back to the line it hadn’t moved.
I waited in line for 30 minutes to get that paper. If I didn’t need it so badly and it been earlier I would have gone somewhere else. I will not return for the camera nor any more paper.

This is my local neighborhood Office Depot and maybe I expect a little more of stores that are so conveniently located near me, but Office Depot in general has been sliding lately. I once relied on Office Depot for my every office supply need, but no longer. They are pricing themselves out of the game and they are not providing as many services as some of their competitors.
All in all, this store is well laid out, and has ample parking, but is terribly understaffed for a store its size. Also, there is a certain messiness to this store (read ala blue light special), probably due to the lack of staff. Maybe the store is too large and offers too many products in the store for the needs of today.