Cruiser King

Manager is horrible! Stay away from this shop. Beyond terrible customer service. Manager wouldn’t look up from repairing a tube and was incredibly irritated with a few questions we had. Once he knew we were interested in renting and not there to buy a bike, basically bullied us out of the shop. So many other bike renting shops, this one doesn’t deserve your service. Very sad.

Great beginning to ending process in obtaining and returning 4 bikes (3-​cruisers, 1-​hybrid). Worked with Tyler. He gave us a great all day deal and charging same rate for all 4 bikes. Rental included peripherals: helmet, basket, and bike locks. The convenience of having the locks enabled us to bike to a restaurant area by the ferry landing and enjoy a sit down lunch. Paper work was kept to a minimum signing out the equipment, about 30 seconds. We were going to get an on online groupon but Tyler took care of that for us. Bike and peripherals were in great and clean shape. Overall a great bike rental experience with minimal paperwork. Highly recommend this place.

Pros: Groupon was a great price and it was for all day so we didn’t have to worry about bringing the bikes back at a certain time. We did have baskets and locks which were helpful.
Cons: the reviews made it seem like there was great customer service… well they must have had someone different because the guy that was there when we went was not friendly and acted like he could care less. He did give us a map because we asked for it and didn’t really give us any directions other than «people usually go down tenth street». I also had to make him put my seat higher because I am taller. He wouldn’t have done it unless I asked. I have ridden bikes before with the back pedal brake and the bike I rode was more of a back pedal slow down and not stop. The lock that was given us worked but was pretty beat up.
But you get what you pay for. We did have an enjoyable bike ride and that’s what really matters, but I would not go back to Cruiser King again.

Great customer service. Good for kids if you need trailer and infant seat. We will definitely be back next time in Coronado.

I’ve never had a business owner refuse business based on their own poor quality. My hubby and I tried to rent a bike from this place. The workers were very nice and pleasant, but the bikes were worn and had rusted chains. We tried three different bikes, all of which had a problem with each one: the chain kept falling off, there was a loud clicking noise every time we pedaled, etc. The nice mechanic tried helping us with the third bike by fixing it on the spot. We spent half an hour there waiting for them to fix it, but we didn’t mind because the workers were nice. Everything would have gone smoothly until the rude and lazy owner (which I’ve read all the 1-​star Unilocal reviews are about him) told us that his workers have wasted too much time with us (fixing their bikes!) and refused our business! And we haven’t wasted our time because of his faulty equipment? He also told us that his bikes are in bad shape so he doesn’t want to rent to us anymore! Wow! How are you still in business?
Judging from the review, if you don’t have to deal with the owner, you might have a good experience. But, with an owner like that, I wouldn’t want to give my business to him. Actually, I want to thank him for refusing our business so that we don’t have to ride his rusty, beat-​up bikes and was able to rent one from Little Sam’s Island & Beach Fun within walking distance. Much better experience and much better bikes!
Tip: All the locks have the EXACT same numbers for the pass code. Even the locks that lock up all their bikes have the exact same number. So, if you see one out there, you can steal it very easily and not have to rent! LOL!

It’s a wonder how this bicycle shop has managed to stay in business. The owner has one of the worst attitudes toward general customers and is highly impatient and unprofessional which is reflected on the shop’s rental equipment.
Shop experience:
Starting with a quick phone call, the owner answered with a rude tone and had very little patience giving basic shop information. (This should have been a red flag to avoid this shop)
While in the shop we decided to rent a pair of hybrids, but saw that they had tandems in the parking lot available. Unfortunately after trying to ride all 3 of their tandems, we had found that they all suffered mechanical issues that made them unsafe to ride. (Red flag #2 as they would try renting you unsafe equipment) One of the younger shop workers offered to fix one of the tandems on the spot which only took about 10 – 15 minutes. Right before the final step of the repair was to be made, the owner informed me that he was spending too much time with me and told me «we’re done» repeatedly and did not want our business. While the owner was very upset, I tried to level with him and attempted to convince him to just rent us the original pair of hybrids, but he was convinced he didn’t want any of our business. The humorous part of our conversation was that he asked that we not go home mad while continuing to kick us out of his shop!
Shop equipment:
Many of the rental bicycles were poorly maintained with everything from rusted chains, loose parts, to shifters that didn’t shift! Most patrons who rent cruisers most likely are not aware of the conditions of these bicycles, but I use to work in a well run bicycle shop and this shop is just a tragedy…
1 Star:
This shop deserves 1 star simply because other employees (a younger gentleman and lady) made every effort to help us get on the road and were very kind.
Conclusion:
I would definitely not recommend this establishment and strongly encourage others to rent else where as you will probably find better customer service and safer bicycles to rent. As a bicycle enthusiast and previous bicycle shop worker, it pains me to see these poorly run shops that give local bike shops a bad rap while driving more and more people to shop online…

Bought the Groupon ride for 2 which was $ 19. Great customer service because I had my son and they didn’t charge me for the add on chair thing in the back of the bike. My bike was kind of riggity. Like I probably should of asked for a different bike but I didn’t realize it was bad until we left. Overall I will rent again because bike riding in Coronado beach in a sunny Saturday was just lovely.

My boyfriend and myself bought the Groupon which was a great deal. The staff was so friendly — When my boyfriends bike got a flat tire out on Silver Strands we called and someone came immediately to meet us with a new wheel — totally above and beyond what we expected. Can’t wait to go back and do it again.

It’s been 40 years since I’ve been on a bike (yes, 40) & we decided it’s a good time to add healthier activities to our life. I’ve been intimidated about bike riding but Joe & Brian made the experience wonderful & one we are planning to repeat often. They helped us select beach cruisers (mine with a basket) and we stuck to their map with mainly bike lanes around the island. Honestly, I forgot I was getting exercise! I highly recommend their shop, product & level of service. It was the perfect way to relax & enjoy Coronado Island in it’s glory.

My friend and I walked in on July 4^th to see if we could rent some bikes. After looking around for a bit, the people at the counter didn’t bother to greet us or ask us if they could help us. When I went to the counter, the guy looked at me and didn’t say anything. Instead he continued to eat and respond to my questions while licking a chicken off a bone. It was a disgusting site. He said bikes were $ 40 an hr and I giggled and thought $ 80 for two people for 1 hr was a crime. Instead I walked over two stores down to Hollands and got a deal for two bikes $ 25 each for 24hrs. They were helpful and great at Hollands bicycle.

Great — We had a $ 19 Groupon for two bikes all day and had a great time — great service and bikes

Renting bikes was super easy and workers were really friendly. We went in and asked whether or not we could use the Groupon if we purchased it then and there. They honored the Groupon price without us having to go online to buy it. Win win for both parties.
They let us choose the bikes and also gave us tips on what routes to take. Bike rental includes basket & lock so we were able to park our bikes at stops and walk around. I’d definitely rent from them again.

Totally love this location. They are so SUPER friendly and helpful. I’ve come in to rent cruisers to travel around Coronado, and they are very attentive to me and the other customers looking to buy bikes or get repairs. Thane (hope I spelled that right, buddy) was a pure delight and made sure I didn’t fall since he witnessed someone before me who really forgot how to ride a bike. Really!

Dave (the owner) is the most hateful, disrespectful human being i have ever come across meeting. He is VERY rude to his employees and has no idea how to run a business. He would rather tell you to get the F**K OUT of his shop then make your day enjoyable and make money off you. If you even ask him the wrong question he will talk to you like you are the scum of the earth and make you either leave the shop or hang up on you (if you were on the phone). I recommend going down the street two stores to the other bike store or even across the island to bike and kayak.
I started a Unilocal page just for this man. His employees are helpful and caring but that man does not deserve anyones money. Please trust me when i say don’t go there!

Great prices, and helpful staff. The bikes came with helmet and a basket. We rode to Imperial Beach and back. We ran a little over out allotted time and they were totally cool. I’d def. go back and rent from them.

This was absolutely the worst customer service I have ever experienced. I came in with my Groupon for a full day bike rental. I had called ahead about add-​ons for my bike trip and was quoted a different price than was quoted in the store. When asked to honor the price on the phone the clerk, named Dave, refused. I told him I would pay the extra fees but that I would be writing a review on Unilocal due to my disappointment with the customer service. Dave then refused to rent the bikes to me and refused to give me contact information for a manager!!! Do yourself a favor and head to Hollands bike rental a couple doors down instead!

Bought the groupon for a full day bike rental for 2 people for $ 19 and had nothing short of an awesome time. We definitely had a great experience with Cruiser King. The staff was very friendly and helpful and got us on our bikes and on the road quickly enough. One drawback, however, was that they did not seem to check the rental bikes thoroughly and after we were about 10 miles from the bike shop the chain of one our bikes kept coming off/​loose. This happened numerous times and we had to use our imagination to fix it! Upon returning the bike we were given compensation for 2 more full day bike rentals and the staff was very nice and apologetic. I will definitely be renting with cruiser King again and exploring the beautiful coronado island!

Preface: I’ve had negative experiences with Groupon purchases, especially with its fine print restrictions and being treated as lesser than a normal customer because, God forbid, I bought it on Groupon.
Not so at Cruiser King; we had nothing short of an awesome experience. Purchased a $ 19 all-​day beach cruiser rental for two, so it came out to $ 9.50 per person. Super cheap considering it was an all day rental and quite close to Hotel del Coronado. Not only that, but we literally purchased the Groupon two days before using it and didn’t have to call in advance or anything. Workers were not only polite, but incredibly efficient and no-​hassle about processing our Groupon and getting us on our bikes and on our merry way.
A few misc comments about the store: Their bathrooms are also decently clean for a bike shop, minus the tires and misc bike parts, haha. Ask for helmets if you want (do it to avoid a TBI!) and you can wear them free of charge.
We basically could choose whatever bike we desired, and the guy who serviced us entertained the idea of us all having cute little baskets on our bikes (a necessity, really). We biked around the island for a solid two hours, and dropped off the bikes without any paperwork afterward. Cruiser King will definitely be my bike rental place in Coronado, that’s for sure.

Bought a Groupon deal for $ 15 for an all-​day bike rental :)
The place was easy to find as it was on the main street.
The staff was super friendly & accommodating when we wanted to switch to a different colored bike when we already settled a color prior.
This is the place to bike because it seemed like we weren’t the only bikers on the road. There are signs that you can’t bike on the sidewalk so that means you have to be on the street with cars –_​– I wasn’t feeling too adventurous that day or like being ran over by a car for my inability to ride a bike under pressure. lol
Returning the bikes are just as easy as renting them out.
AWESOME EXPERIENCE :)

Bought a Groupon.
Called for reservations (although we didn’t need any for a Monday afternoon in September).
Stopped in the next day (park on the streets that parallel Orange to avoid the 2-​hour limit).
Got three beach cruisers.
Rode around for two hours (hour spent at Hotel Del Coronado not included) in the sun. Bring sunscreen!
Returned beach cruisers.
It was an easy, breezy, beautiful day — thanks Cruiser King!