Garage Door Doctor

I wish I could give them 6 stars! Last night I came home from work after dark, as always. I always stay in my car and close the garage door before getting out. When the garage door closed, it sounded like gun shots, as it slammed down! I knew there was a problem. I decided to deal with it in the morning, as I feared trying to mess with it at night wasnt a wise idea.
I remembered a neighbor of mine several years ago had a problem with his garage door and he Raved about this place. So I called and was given a window of when they would arrive. Ryan arrived within the window and was as pleasant and professional as could be. The springs had broken. He told me upfront what the cost would be, showed me the problem and advised it would take about 30 minutes. He also advised he would do a thorough inspection. So, he was done in less than 30 minutues, then showed me the roller balls and hinges on my door. I had previously replaced a few of the roller balls, but not all, and many of the hinges were cracked. Ryan gave me options, without being pushy at all. He then showed me that the cable was frayed in one spot. He advised he had another cable on his truck and there would be no charge to replace it… wow!!.
Ryan then asked me how my keypad was working. I told him that I had actually never bothered to set it up, and I was embarrassed. He said he could do that for me, and he did… again, no charge. He then lubricated all roller balls, bolts, hinges, etc until there wasnt a single squeak. He was a perfectionist about it. From one perfectionist to another, thank you! My door is sooooo quiet now, no longer slams shut… it is like a brand new door. I am sooo impressed by his service and this company. At some point in life, we are all taken for a ride with a rotten, dishonest, crooked contractor… it is so refreshing to get outstanding, professional service at fair prices. I will recommend this company to everyone. Thank you!!!

Ryan did a great job replacing my garage door spring. I am happy to use local businesses and will call again for any garage door issue.

Andrew was awesome!!! He was done before I knew it. Called at 8:30 and he was here by 10:15. He gave our garage doors the tune-​up they needed and programmed all the cars. Highly recommend!

No one ever is happy when the garage door doesn’t open. Luckily, I had asked my neighbor if they knew of a good company that could fix my door and not cost a fortune. She recommended Garage Door Doctor. I called same day and they were able to send Ryan out to replace the springs and get things taken care of. Ryan was very professional and took the time to really look at the problem and explain it without giving me the run-​around. The pricing was very fair and the quality of work was definitely 5 star! I would definitely recommend Garage Door Doctor to anyone who needs repair on their garage door or system. Thank you!!!

Thank you Mr. Cody for representing your company at a highest level of skills and customer satisfaction. Thank you for greasing all the door hinges and redo all electrical connections after the job was done. Thank you for giving us all the tips necessary to extend the life of our garage door, and most importantly, key advices to prevent future incidents.
You folks sure know how to create customers and keep customers…
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Top notch service! I called these guys today at 7:30 am– they were at my house in less than 2 hours.
My garage door has never worked right from the time I built my house and the builders kept saying it was fine, the noise level was what everyone else’s was. After a year of dealing with them I just gave up. I notice this morning that one of my tract wheels had fallen off and one was about to give way and with 2 cars in the garage I didn’t want to chance the door falling.
As I said they were at my house in less than 2 hours and fixed the issue and some minor maintenance. My garage door is so quiet now I’ll never hear my son sneaking in or out!
Thank you Andrew — great service– great value!

Best in class! Repeat customer. I have had two separate service calls and both times I received outstanding service from two different employees. Clearly this is a company philosophy!
Ryan went above & beyond and actually drove back out to my home to program a second cars Homelink after installing a new system the week prior.
Look no further– they will meet your need at a fair price.

Incredibly impressed with the service we received. We called with an emergency and they arrived promptly. Not only were the gentlemen knowledgable, but they were friendly and helpful. We are first time homeowners and they took their time giving us guidance and teaching us how to best maintain our door. Price was very reasonable and I would call them back in a heartbeat.

I called at 2:00 p.m. to request the replacement of a broken spring. Andrew arrived by 5:00 p.m. the same afternoon and quickly assessed what was needed. He had the parts in his truck and promptly replaced both springs. In addition he re-​installed one of the sensors that had been knocked loose AND put new light bulbs in the opener. These last two items were done at no extra charge! I can recommend this company for fast, efficient service.

Ryan stopped by after I saw him on a walk and found a quick fix for our long time garage door issue. Thanks Ryan!

Great experience overall with this company! I woke up one morning in late January to a broken garage door spring. I called Garage Door Doctor and another local service provider in Cypress. The price was comparable between the two; however, Garage Door Doctor was able to come out that same morning while the competitor would not be available for several days. Further, the representative (I believe his name was Cody) was very polite and professional. He fully disclosed the options available for the repair but at no point did I feel that I was involved in the classic «up-​sale». I went ahead and had the rollers replaced and the door operation overall is now «much» quieter and operates smoothly. Great price, really prompt, and great overall service. This is the «first» review I’ve ever prepared online for any company but was really pleased with the Garage Door Doctor and felt the need to spread the word. Great job guys! Much appreciated.

Excellent work. On time. Honest and up front about what was needed. Took care of the issues quickly and was very pleasant to deal with.

About a month ago, I noticed our garage door became way noisier. I mentioned it to my husband and he noticed 1 of our 4 springs was busted. Knowing that if any of the others wore out we’d be in trouble, we fired up Unilocal and started looking for solutions.
We called Garage Door Doctor upon reading the reviews here on Unilocal and were not disappointed. They arrived earlier during the specified window and were equal parts knowledgable, friendly, and hard-​working. We were presented with our options for the springs and not once were we pressured to pick one over another. We were told it might take a couple of hours but it may have taken an hour. Once that hour was over, we were walked through what they did for us.
Not only did our springs get replaced, but they oiled the door and tightened the chain so that the door hardly makes any noise anymore. They really went above and beyond. We have had the door serviced before a few years ago and the other company didn’t compare.
We will definitely be recommending this company to our friends and family and will use them in the future for our garage door needs. Garage Door Doctor gets A+++ in our eyes.

I called these guys this morning based on the other reviews written here. I have a 2 bay garage and for some unknown reason one of the bay doors stopped working properly. The door went up fine, however it would not close only going down aprox. 8 – 10 inches after pushing the button. I attempted to fix it myself adjusting then ultimately replacing the sensors to no avail. These guys provided same day service and diagnosed the problem in a matter of minutes. They were’nt exactly sure how the doors worked properly before this issue arose, as the sensor power lines were crossed which created a bigger issue. They replaced the sensor power lines, serviced the tracks and wheels for $ 100.00. I was very pleased with their service and prices. The technition was very helpful, explaining the problem.

I pressed my garage door button, and instead of opening, it crushed like a soda can and collapsed on my car. Happy Saturday! So I contacted three companies for price quotes, and went with this one because they were similar in cost to the others but their staff sounded friendly and customer service oriented.
The service guys arrived within their specified time bracket, and proceeded to diagnose and explain to me why my garage door crashed and burned, and what the shelf life would be for the various parts they were replacing. They next helped me move my pool cleaning supplies out of the garage after explaining that the chlorine and shock vapors would rust out metal components in my garage door and garage door opener (not to mention cars, bicycles, and other valuables). They installed the new door very quickly and efficiently, and walked us through the maintenance routine to keep it running like a champ. These guys were very informative and clearly care about their work, which gave me peace of mind.
To wrap it up this review, I was completely surprised by the fantastic level of service I received, and I will recommend this company to any friends and coworkers who destroy their garage doors :)

Recently call this company to fix our garage door. EXCELLENT service, honest, and reasonably priced. They fixed what I needed PLUS offered to program my remotes and changed opener light bulb FREE Of charge.
Family owned business with great integrity!

I have used the services of Garage Door Doctor on four different properties spanning about ~ 10 service calls. These guys are excellent! First you get same day service and they show up on time. Having excellent trouble shooting skills, they diagnose the problem in the shortest time and present a reasonable solution without overselling. Last but not least, their pricing is fair and reasonable. I highly recommend them

I came home one day after work, slowed down as I approached my driveway, and clicked the button on the garage opener remote, like I had done thousands of times before. Instead of the usual sight of the garage door ascending all the way up, I witnessed the door open four inches and then close.
What? Press the button again. .. this time a little harder. Once again, the garage door raised a few inches and dropped back down. Sonuva. .. Let me try one more time. The third time was most definitely not the charm, as the garage door laughed at me and said, uh, I’m gonna do the same thing again — make it look like I’m gonna open and then drop down again and close.
I park outside, go in through the front door, and enter my garage. Sure enough I see the main spring snapped and a cable detached and hanging loose. The next morning, I call the Garage Door Doctor in Cypress. A brief two minutes later, I had a technician scheduled to come out to my house an hour an a half later. I asked for and got a 20-​minute call to let me know they were coming.
Once the technician arrived, I was given the chance to decide whether I wanted the standard torsion spring that typically lasts 5 – 7 years of normal use, or a spring with three times the durability. I opted for the higher quality spring because it just made more sense economically. Unfortunately, I also had to have a belt replaced. I ws shown the damaged belt and knew that he was right. Overall, it took a couple of hours for the repair to be complete.
Bottom line, the technician was knowledgeable and courteous. He got the job done right. I toyed with the idea of replacing the spring myself, but came to the conclusion that I better call a professional. I’m glad I did. I am happy with the job that was done and enjoy a quieter opening/​closing of the garage door, and am looking forward to not having to call them again for a long time!

Great service! They came out to repair broken springs the day I called. The service technician was polite, friendly and professional. He explained the two replacement options and the prices for each without suggesting or pressuring for the more expensive option, which I appreciated. He completed his work quickly yet efficiently. I will use them again if needed and I will definitely recommend them to others.

While we were out on Vaca our tension spring broke. Boo! So I called around to see who could replace it. I called several companies and this one was the only one who seemed like they knew their stuff. The guy came out on time :), he was pretty fast and did a great job. We also replaced our rollers with the ones they have and our garage is soooo quiet now :)
Definately will call them again.