Dunkin’ Donuts

Best service ever. I just went in for an iced tea and the woman running the store by herself was super nice and they had donuts! !!! I am not used to that. I normally go to the one on wast 26^th and university. … not anymore! !!!

I’ve been here 4 times. Each time I have had at least one of these instances, if not multiple instances combined in one visit:
1.) Wait, wait, and moooooore waiting. I get it. Things take time. But when it’s a ghost town without a car in sight at the business (other than the one who I assume belongs to the employee), why am I waiting for nearly 10 minutes (not quite ten but definitely MORE than 5) for ONE smoothie? I ended up just driving off. This happened twice. The other time I ordered an iced latte.
2.) I, the customer, am telling the employee the sizes and the prices that go with those sizes. Educate your employees. If they aren’t capable of being educated, realize this and bid them the farewell.
3.) Blatant rudeness.
4.) Completely ignoring what I say, making me repeat it over and over, and STILL not getting it right once I get to the window. Maybe there’s some speaker malfunction? Who knows. Either way, it needs fixed.
This may seem like a brash review, but until someone can inform me why time after time after time these same issues keep arising, I will not feel this sort of review has not been earned.