Texaco Xpress Lube & Brakes

Received excellent customer service from all of the staff. They were also very quick. Not only did they change my oil, but figured out why my car was shaking while idle after I expressed concern. They immediately figured out the issue and suggested a fuel injection system flush. They serviced my car in 45 minutes. I left feeling a big difference in my cars performance and grateful for their honesty. I never thought I’d receive such a great experience especially for the buck. I’d absolutely return here if my car had anymore issues.

I came out of my way to come here for a $ 17.99 oil change coupon in one of those ValPak coupon envelopes. They tried to upsell me into replacing my air filter. They brought out this round somewhat dirty air filter to show me, but I knew I had recently replaced it at a job I just had the dealer do. I thought that was odd. Then they told me the screw to my oil pan broke off because the last person to tighten it, tightened it down way too hard (accusing the dealer). So, I had to pay for that. After I paid for their carelessness and extra fees, it was about $ 30 to get out of here. When I got home, I had my husband pull out the air filter and it looked a lot cleaner than the one they showed me (scam?).
When looking for this place to write a review, I noticed a google review on Havoline Xpress lube (but same address). Someone wrote they brought out a round dirty air filter to show them & explained it needed replaced. Unfortunately for them, that customer busted them! Saying they had a square air filter and it had recently been replaced! eek!

Don’t think I will ever return to this place…
went to go get an oil change, but was talked into getting my brake pads replaced, since it was a «trust dale» approved place, decided this place is somewhat trust worthy, BIG MISTAKE…
not only did they put cheap pads (was told the pads were top of the line) but I paid for shotty pads and work… got home the pads I got replaced started smoking, I thought no big deal, but everytime I drove it would smoke and burn… so I brought it back and asked why the pads were burning and smoking, got a «it’s common» response…
went to another service center (where I got my tires done) and was told the pads were cheap and the work that was done was shotty… got them redone with new pads (half of what I paid to Texaco), problem solved, no burning, no smoking, no screeching, like the way it should have been done…
I will never trust another «TRUST DALE» place after this experience, seems pretty shady. either way, no way would I recommend or ever return to this place…

Fast service, but unfriendly customer service from the woman taking my info and my money. No smile, no eye contact and curt with me when I couldn’t understand her «ghetto» enunciation.
Oil change was fast, but the serviceman tried to sell me a engine flush b/​c I had oil sludge and drove past the recommended mileage. 250 miles? Yeah, nice try. Just say no to sludge.
Best thing: in and out in 15 minutes. Otherwise, it would’ve been 1 star review.

Excellent, fast service. I got an oil change and a transmission flush. Never had a transmission flush before, but it was cheaper than I expected so that was a plus. Staff was friendly and accommodating to me paying by phone and picking my car up after hours. Nothing to complain about, so 5 stars.
I will return for my er, lube needs!