CVS Pharmacy

This CVS isn’t much different than other locations, but it’s conveniently situated in a big shopping center and has a drive thru pharmacy. There are always plenty of parking spots available and it’s usually not too crowded.
The store has all the standard products you’d expect to find at a drugstore like this, and it is pretty clean and well stocked. They are rarely out of anything.
If you are unlucky you might find yourself waiting in line at checkout for some time though, because for whatever reason checking out at any CVS seems to take forever. I’m not going to fault this location for it, though, because this has happened to me at CVS stores everywhere.
The pharmacy is also typically super busy, and always appears chronically understaffed. If you are going to need your medicine in a hurry, I would seriously advise filling your prescription elsewhere. The drive-​thru just adds a whole additional layer of prescriptions to fill that keep the employees hopping. That said, I’ve filled many a prescription here and they haven’t gotten it wrong. It’s just taken awhile to get.
This location does have some of the best beer and wine prices in the area, if you aren’t looking for anything too exotic. The standard import and domestic beers are generally three to four dollars cheaper than in surrounding grocery stores. And they usually have outstanding sales on cheap to mid-​range wine.
CVS also has pretty outstanding coupons and discounts if you use their club card on things. If you check online or the sale paper, you can actually get money back in the form of «Extrabucks,» usually valued at $ 2-​$ 5, that function as a mini-​gift card coupon. If you buy strategically with coupons, you can actually get things completely free.
Overall this is a reliable CVS location in the center of town. There’s no reason to avoid this place if you need something.

This is a poorly managed pharmacy. Month after month after month the same problems arise with getting prescriptions filled and employees take no responsibility. It seems that many of them are «floaters» and they just don’t care. It all boils down to poor management.

Slow, poor customer service. Hours are shorter than most other pharmacies in the area. I came to pick up a prescription called in the previous night and it hadn’t even been printed out to fill. After years of coming it’s time to find a new pharmacy.

Staffing is low but again pharmacist was quick and very helpful filling my prescription. Thank you pharmacist Brian!

The pharmacy rep said it would take 10 – 15 minutes to fill the drop off prescription. After 30 minutes I went up and asked if it would be in the next 10 minutes or so. The next rep laughed and said they are way too busy. I waited another 20 and by this point my daughter was passed out. I could have dropped her off so she could be comfortable at home instead of forcing her to wait an hour in the pharmacy sleeping in a chair. I won’t be back!

Pharmacy service: If you aren’t in the drive thru when it’s busy you don’t exist. MickeyD syndrome. Push the cars out first. Much faster service if you stay in your car.

I would give a 0 to this pharmacy if I could. Extremely poor customer service and I’m not the only one that has noticed the pattern. Most of my friends and Family members now get their prescription filled elsewhere and nearby. Do yourself a favor and don’t put yourself through an unnecessary stress of the horrible cs of this particular CVS store feeling sicker than you already are. Also, look at all the ratings. Just awful!

Horrible horrible horrible pharmacy!!! The pharmacy tech lies to your face so that she doesn’t have to get off her lazy butt and actually submit a claim. She charged me almost $ 300 instead of $ 0 because she didn’t want to have process a coupon! And their electronic prescription system never works right. I always have to go back to get refills through my doctor every single month for everyone of my prescriptions and my kids prescriptions it’s so annoying they need to get their system right. Unfortunately they are my pharmacy benefit and I don’t have a choice.

Always poor service and low staffing. It’s not a wonder why small pharmacies are beginning to make a come back. As the big name pharmacies continue to cut back I will continue to quit using them! Find another CVS if you need this brand.

This place is very remote, but still very well-​stocked with the exception of some items. There was a lot of clearance Christmas merchandise on the shelves.
The staff was nice here. We were looking for an item that was probably discontinued but the pharmacy staff went out of their way to look for it anyway. The cashier sounded bored when we checked out, though, but we didn’t get any hassle.

Clean store. Easy parking. Good selection of stuff.
However customer service BAH-​LOOOOOOWWWS. One person in particular always seems to have an eye-​roll and a dead stare ready and waiting for you. Want to be judged harder than your bitchy, «organic-​only» Aunt can throw atcha? Come here and get in line to pay for a few ice cream bars. This person could blow Steve Buscemi outta the water with her shark eyes.
Would go on and on about my crazy rude experience with this person, but the reality is, it doesn’t matter. There are 439 OTHER places within a 2 mile radius to go buy your lip liner and cereal. Spend the extra 2 minutes and drive 3 feet to the next one. Real talk.

Head Pharmacist Scott was a rock star yesterday for us — I wanted to Unilocal him for just being helpful, despite a very busy plate of tasks.
Our doctor had made a typo on our prescription, and given the stringent new oversite of pain killers — our strength was no longer covered by insurance. This innocent mistake would’ve cost us an extra $ 65 for 40 pills.
Scott was able to track him down on his mobile phone, and he didn’t even make us come back. It’s rare to see this level of customer service especially from the top person in the department.

Well… sure, I have had long waits, and some of the pharmacists mentioned in other reviews are kind of rude (culture clash, maybe?), but I have also had some good experiences. Specifically, the dude with the glasses is always considerate, helpful, and friendly. I was going on vacation and did not have enough of my medication to last me through the entire trip. The pharmacist didn’t hesitate to give me loaner pills to make it through to the end of my travel. Whenever I’ve had questions about over the counter medications, I have always found him to be knowledgeable and willing to help.
My only complaints are these: 1) CVS is kind of pricy for things that are not covered by my insurance. Target has been more cost effective. 2) They auto-​refill my 30 day Rx at about every 20 days, so after a few refills, I’m sitting on a backlog. This has pros and cons, but is mostly annoying.
Regardless, I’ll keep going back because of the the great service from the dude with the glasses. Really, I should learn the guy’s name.

I have a prescription that requires two bottles of medication. Every time my doctor refills prescription, they only give me one bottle. If they would only take the time to read the dosage on the box they would realize they had not given me the correct quantity. I dont know if the problem is with the pharmacy manager or the store manager, but having to make three trips for one prescription is ridiculous.

I like this CVS, unfortunately for the customer I think all of Foothill Ranch fills their Rx’s here and picks them up after work and you have to wait a bit. I don’t care for the head pharmacist, a blonde women screaming at all the employees then turning around and calling me «my friend» kinda creepy. I don’t know how all the other pharmacists & techs keeps smiling with that environment. I enjoy shopping at this store, the employees are always helpful to me.

This review is only for the pharmacy. You would think after years of being a part of this pharmacy I would get the clue and move on. It has a drive up. That was the only reason I kept going. That has all changed. One word: RUDE. It’s like you are wasting these peoples time! They do have one guy who works there who is ALWAYS kind, smiling and polite. I do not know how he manages to do it while he is surrounded by rude, horrible pharmacists! You would think they would go the extra mile but I noticed if it takes up more time they don’t want to deal with it.
DO NOT waste your time here. I am going to have my perscriptions all moved to Target down the road where at least they smile and don’t act like snobs.
Drive thorugh or no drive though… !

This place ALWAYS makes me wait. Whether I’m waiting to speak to a pharmacist on the phone or waiting in person at the pharmacy. Please correct me if I’m wrong and impatient, but should someone really have to wait over 10 minutes to speak to a pharmacist over the phone? I was put on hold and I couldn’t stand waiting any longer so I called Walgreens where they didn’t even put me on hold. Considering switching to walgreens even though it further away from my place.

Pretty nice and clean location with ample parking close to the entrance.
The staff were more than amazing last time I came by. I was looking for something that they had run out of, the very helpful girl at checkout called to 4 other stores to find my item!
They are otherwise pretty well stocked.

This store is horrible. It’s about the worst of a mediocre chain of drug stores. I had to move my prescriptions about a year ago due to so many problems. Now I drive 20 minutes one way instead of 5 minutes because I better and more efficient service. Today I thought I could give this store a change for a simple battery purchase. Both pegs of this battery were sold out. Really? A run on garage door remote batteries. This place sucks. I may return to CVS but not this one unless I here they made some major changes. Not seeing it happen. I went over to Target and walked out with the batteries.

I normally drive the extra distance to Walgreens but stopped in here today with my sick daughter. They were out of chewable children’s Benadryl and instead of trying to help (call another store, order it for me) the clerk shrugged his shoulders and said, oh well. I remembered why I dislike this place so very much. Do not go here if you might possibly need customer service.