CVS Pharmacy

Do not buy gift cards at ANY CVS location. My mom got me a Starbucks gift card at this location for Christmas, and when I tried using it it said it was inactive. I don’t know what the cashier is doing wrong, or what is wrong with their systems. Luckily my mom saved the receipt, however it is now February and after calling back and forth and wasting hours and hours of my own time, it still has not been resolved. We have the receipt, official bank statements, PROOF that the receipt says it’s activated but CVS corporate keeps pushing the problem onto Starbucks, and Starbucks keeps pushing it to CVS. I have tried researching and it seems other people have been having this issue with other gift cards purchased at CVS, such as for Kohls, and regular Visa Gift Cards. Clearly you’re doing something wrong, and I don’t think we, who paid our actual hard earned money, have to be penalized for it. Thank God at least she paid with a card so that it can be traced, I don’t know what would’ve happened if she used cash.
Seriously though, just don’t do it.

Terrible service with my purchase today on the 29^th of December around 11:35am. I ordered photos online and only came in to pick them up. The cashier Nelda was very slow. The man behind me even decided to leave and said he was going to another store. Nelda looked through my photos. Everyone individualy. I felt this was an invasion of my privacy and it was unacceptable. Then while I was waiting for my receipt Nelda had the audacity to take out her phone right infront of me. I shouldnt be able to tell what kind of phone the cashier has but I did. She was looking at her phone call log and deleting running aps. The manager was also present by the photo station and didn’t acknowledge me or the fact that an employee was on their device. I don’t recommend you order your photos to this location.

Great experience! Linda has great customer service and is the reason we will be coming back to this location. She finally resolved our ExtraCare coupon issue with attentiveness and care.

I write this review as I continue sitting on hold. I have been on hold for the last 10 minutes, and words cannot describe my frustration. This is an ongoing problem. I don’t personally use this pharmacy, but I work for a prescriber and frequently have to use CVS pharmacy services. Customer service should certainly be improved, for the sake of anyone who has to call them.

We go here for all of. our family’s prescriptions. The staff is so helpful. They always remember me when I go in. They always have refills ready quickly. We will never go to another pharmacy as long as we live in this are.

The pharmacist Manar is excellent! She is always willing to go the extra mile to help our family, especially when our doc is terrible at returning their faxes. She is always smiling and offers to do more than she has to. :)

This CVS store is great. I have picked up my meds twice at this store and I received exceptional customer service after a tiring day at work. Their recommendations are precise and guide you aptly regarding dosages n any side effects that may result. Never had to wait more than 10 mins. Kudos to all the women who work at the pharmacy section.

I love CVS so I was a bit disappointed at this particular location. The store seems a bit run down and the front end staff was not as friendly as other locations. The Pharmacy tech was helpful with questions though. I don’t live in this area but I do visit and will probably choose to go to the Walgreens down the road instead of come here.

Always a line, very busy, and understaffed. The CVS Card discount coupouns are a joke. It’s not even worth using up space in your wallet with this thing. All of the discounts are for like 2 days only, and don’t apply to anything you really want to buy (prescriptions (it is a pharmacy right?), alcohol, etc.). I’ve also read on the web numerous stories about CVS treating their staff, including pharmacists horribly (denying them breaks and lunches etc.)).

HORRIBLE customer service. Honestly, absolutely awful.

Really really wish that I could take back ever going to this pharmacy. I called in ahead to confirm they accepted my insurance carrier — the girl said yes. I had my doctor’s office call in the prescription and waited the obligatory hour or two before heading there to pick it up.
When I arrived the first time, there was one older man in line ahead of me who was arguing with the guy at the pharmacy desk… apparently they were charging him $ 27 for some type of pill that he’s never had to take before and had not discussed with this doctor. He finally left with his other prescriptions after the clerk said «you don’t have to take it, just call your doctor»! Who the heck is this little clerk to tell the guy he doesn’t have to take his meds?!
So, I give the clerk my name and as it turns out they haven’t yet filled the prescription… not a huge deal, he said it would be 10mins er so. When it comes time to pay, they keep insisting that they’re having trouble with my insurance card — funny, because the doctor had no problem and neither did the lab that ran my blood work! I left after another 15mins er so of excuses and blathering that I needed call my insurance provider. I did check in with my insurance provider who confirmed for me that there was no issue.
So the next day, I went back and there were 3 people in line ahead of me — each and every one with some kind of problem or argument. Literally! It took 20mins until it was my turn, and then they refused my insurance again for the same reason — I finally paid cash for it and left.
I’m going to talk to my doctor about changing pharmacies. If I could give LESS than one star to this place I would!

Dunder Mifflin management. They used to have single lines at the pharmacy and the front check-​out. But some corporate monkey, a Michael Scott type, decided to regress and put in new carpet with big honking arrows in front of each checker. The thing is, people want the single line. So now most folks try to improvise a single line amidst all the arrows. It’s an awkward and stressful kabuki dance that takes the mirth out of shopping at CVS. It shouldn’t be this hard («that’s what she said»).

Yay, I also love this place beacuse I get a couple of my meds filled here that I take on a monthly basis, and they automatically refill them at the same time every month so I don’t have to call to refill. LOVE IT!!! Staff is always friendly to me and I’m usually in and out in 10 minutes or less (even if there’s a line).
As for the rest of the store… it’s a pharmacy… so you can find all your basic stuff from some food items, alcohol, water, personal products, etc. I love this pharmacy!!!

NOW A CVS! This gets one star just because its there, but honestly if I could give a minus — 20 stars this pharmacy would get it. It has the most HORRIBLE SERVICE I have ever witnessed at a pharmacy. All of the pharmacists are rude, extremely arrogant and act is if they are doing you a favor. They also have a lot of young trainees who take about 20 minutes to type in your prescription into their system.
I would recommend Walgreens on Muirlands/​Ridge Route in Lake Forest, or go the nearest Target. Target surprisingly is much cheaper and they seem to have the nicest Pharmacists who seem to want your business.