Jack in the Box

So angry I could spit my food up.
**Jack-​in-​the-​Box, love your food when there ain’t time to cook.**
When it comes to customer service tho, your drive-​thru SUCKS BALLS. Thanks to Arvin for making my dinner experience a cruel and offensive meal. I’m not getting too far into it, but anyone reading this, PLEASE USE INSIDE OPTION to order your meal.
After a long day at a customer service company, I truly didn’t expect to be served a mouthful of attitude. Arvin, not sure if you know this, maybe no one ever said this to you,
«Customers are always right»
No need to argue back, no need to be defensive, no need to insinuate that a customer is lying, BE CALM & MOVE ON. Say you’re sorry or lie through your teeth with «no problem» (even though saying it with a virtual middle finger & probably an EF YOU; I get it) whatever happens… move on. Never pays to keep talking back to a customer.
A side-​note, without customers going to this location for great fast food, or for that matter, receiving happy reviews on Unilocal or elsewhere, you would probably not have a job.
Hope this finds you well. None of this would have been possible without you. Thanks!

I give this 5 stars because it’s pretty good for a Jack in the Box: it’s fast, forgettable, and you get your bag of grease without any sass or soul-​sucking dread from anyone who works there.
I go here when my stomach is so hungry that it tries to eat itself. Everything is just bacon and fries and everything fried. The only thing I get here is the monster taco which is better than any taco at Taco Bell.
The service is actually rather nice. Every time I come, the workers are just trying to get through the day but are still earnest in wanting their customers to have a nice day.

Avoid this location, prices suddenly increased recently. Case in point, the price of a Breakfast Jack increased over 10% to $ 1.69. Meanwhile, a Breakfast Jack at the Irvington Jack in the Box on Fremont Blvd. is $ 1.49…what gives? I suspect that a greedy franchisee is the culprit.
Did this pricing adjustment increase my spend? Absolutely not. We used to grab breakfast on the go after the gym, two Breakfast Jacks and a bottle of water for $ 4.98 including tax. Then we started taking an extra bottle of water with us to the gym and purchasing two Breakfast Jacks for $ 3.70 including tax. That is, until we discovered that prices are lower at the Irvington location.
While your greed may have increased your bottom line net profit, you did so at the expense of your top line gross sales… pure genius.