Hampton Inn & Suites Legacy Park-Frisco

First stay at the Frisco Hampton Inn & Suites for 5 nites.
Usual comfy Hilton beds.
Overall clean, well-​maintained hotel. But room décor feels dated. Good room lighting. Workspace area is small and work chair is uncomfortable.
Room includes chair with foot rest, small fridge, microwave, coffeemaker, and free Wi-​Fi. Pool was open as of 1 March. Small fitness room. Limited complimentary breakfast with fresh fruit, and manager happy hour with beer and wine. Pleased with better beer selection than, by comparison, typical Homewood Suite happy hour with its awful Bud Lite-​only beer non-​choice.
Free Local Shuttle Delivery but would not take me slightly beyond the stated coverage area. Rules are rules but would be nice to be less rigid.
Plus: Used Über for transport. Über drivers hang out near «Frisco hotel alley,» so only had to wait 2 – 3 minutes. Really.
Tips: 24-​hour gas convenience store is across the street. Abundant restaurants within walking distance.
Small Gripe: I feel mis-advised…don’t get Suites in the name. As I think about my definition of a suite, no suites available and so room upgrades don’t exist. I checked twice with the front desk.

It’s unfortunate that such a nice facility has poor service. Upon arrival I was not greeted and when I checked in no complimentary water was given… I had to ask for a water which seemed like a chore. The work out room is pretty small, 10 steps will get you from one end to the other and 3.5 steps will get you across the room. There are two treadmills one elliptical machine and some free weights. The room was pleasant until I got ready to get in bed… Yikes! I think someone forgot to change the sheets; that definitely not the Hampton standard.
Won’t be back here.

Clean and relatively new hotel. I like the Hilton diamond parking up front. You don’t always see that. Room was clean and quiet. Check in process painless. Staff was nice. I didn’t interact with them much as I had no problems or questions.
I like the locations it’s close to shopping, restaurants and access to the highway. If stay there again. Nice new Hampton inn.

In town for a wedding. The price wasn’t bad but I knew not to expect top notch service. Top floor so I can see some kinda view out of my window for a change.
The place was pretty clean and comfortable which is all I really wanted.
The front desk was friendly, the bed and bathroom were presentable, and the room had enough space to move around in.
Walls were a little on the thin side, so if you have loud neighbors expect to hear them or vice versa.
Not knowing the area and on a budget this worked out well. I would stay here again.

Great place… if you want to feel at home away from home, this is the place. As you walk in the door you are greeted with smiles and friendly faces. After only one visit they remembered my name and made me feel welcome. The lobby is clean and spacious, perfect for that late night project that you’ve been working on. When you call it a night, head up to your perfectly comfortable room with one of the most comfortable beds. A good restful nights sleep is exactly what you will get to get you ready for the conquering the world the next day. Don’t take my word for it — see you there!

Good location but failed to deliver the usual Hampton qualities (comfortable room at affordable rate). The comforter in the room was so lumpy that I thought there was someone in the bed!

Super thin walls– can hear anything and everything from your neighbors.
Breakfast was pretty disgusting. Tasted like cardboard.
When leaving/​rolling our cart of luggage past the front desk, the guy at the front counter doesn’t even look up. He had headphones on and is looking down at his phone. Don’t we get a «thank you for staying!»? Haha not a big deal, but we thought it was pretty rude.

We checked in late and apparently we booked the wrong Hampton as its 30 min away from our event. We explained our dilemma at check in and Blake went over board to help us find the right one to go to! Food was good, beds were comfortable !! And very very clean !!! Highly recommend !!

Do not stay here! They towed my car! I suggest aloft or HomeWood suites across the street!

The owner of this hotel is a very mean malicious man. The hotel itself maybe nice but the manager is heartless and mean and has no respect for women. The hilton and A loft are close by. Should you have issues or problems with the hotel, do not expect 5 star customer service. You will be very dissapointed.

Nice enough and clean but I can hear every conversation in the rooms next to me! Every cough, every clear of the throat. I have never experienced this before in a hotel. It is like my neighbors are in my room, the walls are so paper thin. It is rediculous. I will never stay here again. Big mistake.

If you are looking for a place to get peace and quiet stay away from this hotel. The walls are so horribly insulated you can hear your neighbors and whoever is above you. I called corporate to change locations and was told to get ear plugs? I thought it was amusing. So if your looking for a noisy place to not get a good nights sleep or you’ve been dying to wear those fashionable ear plugs this is the place to be.

Nice, comfy hotel with spacious rooms for a not bad price. Free breakfast which was pretty good. Free wifi. Would definitely recommend a stay here.

Nice location but the place is a few years part renovation. About two years behind on rising out the old carpet and beds.

Sorely disappointed in this hotel. I have always had good experiences with Hampton Inn and expected a good experience here as well. Unfortunately that is not what we got.
The comforter on our bed had what looked like blood stains on it. Then, when we took that off the bed, the sheets were covered in stains as well! And I’m not talking about a little spot; these stains were hand sized. My husband called down to the front desk and reported the problem. How was it fixed? Some guy with a very poor attitude brought us a pile of sheets, handed them to my husband, and left. They weren’t even the right size for the bed! Such poor service at this level of hotel is inexcusable.
The continental breakfast the next morning was disgusting. A poor end to an already really bad stay.
We won’t stay here again and I’m not sure we’ll stay at any Hampton again after this.

A nice hotel. and yes the beds are amazing. My one complaint is that the bed, when we first arrived in our room, appeared to be rumpled and not freshly made. My husband told me this is the «look». ?? The sheets were barely tucked in and it was just sloppily made. It doesn’t give that secure feeling that things were cleaned. This feeling got even stronger the next day when we returned to our room and the bed had not been made up. The maid service had been there though as the trash bins were emptied and the towels changed and soap restocked… very odd!
The breakfast is just okay. Eggs look like pellets rather than scrambled eggs. I understand they are either powdered or frozen, but really? Pellets? Not very appetizing. The bacon was so thin you could read the paper through it and the «fresh» fruit was watery and not fresh tasting.
It is a nice hotel and the people I encountered (workers) were pleasant to deal with, so that is in their favour.

The hotel is either new or newly renovated. It is decorated with antique-​y/​cabin-​ish looking things and stuffed birds. The ladies at the front desk were super nice! After checking in, we went to the little food area by the front desk to buy some water, and wasn’t a rip off! I thought they would charge an arm and a leg for the snacks, but the prices were very reasonable! The hot breakfast was GREAT: waffles, eggs, bacon, fruit, pastries, etc… YUM! The room was nice, a bit of mold in the shower, but other than that everything was very clean. The awesome breakfast made up for a little mold :-)
My situation: I accidentally booked the wrong night and did not realize it until I tried to check in (reserved a room for the following weekend, my mistake). They were very friendly about it and gave me a room that night at the same rate that
was giving me! They said to call
to cancel my reservation for the following weekend and get a refund. So I called
that night, they said I had to talk to Hampton Inn for a refund. I went back and forth with the hotel and
. Neither place would issue me a refund, they both claimed it was the other company’s job :-/​Very frustrating. I ended up paying for both nights, even though I canceled the ‘mistake night’ a week early. I will READ and REREAD a hotels policy before reserving next time… as well as double check what dates I am reserving. I hate that I paid twice.
As long as you make the right reservations, this hotel is amazing. Mmmmmm, waffles!

Excellent hotel value

Amazing beds here. I love this place. Tuan, the bartender, is funny and very cool to talk to when hanging out on a business trip. Plenty to do around the hotel — with a couple of malls, a baseball field, and tons of restaurants.
The hotel will drive you anywhere around it for free and will even pick you up (before 10pm). If you ever have to stay in Frisco, stay here.

Stayed at this Hampton Inn after Edgefest last weekend because Frisco is a roadtrip to me and when you go on a roadtrip you need a hotel! Seems like a new property, so everything is brand new and clean. The ladies at the front desk were hilarious and even drove us over to the park for the concert (we gave them a $ 20) and they delivered our stuff to our room while we were gone… even put the beer in the fridge for us and gave us a gift basket with candy and apples, etc. The beds… oh they have the glorious Hilton beds… I have to get me one of these but I am scared because I may never actually get out of bed again! In the mornings Hampton Inns have free breakfast in the lobby… nice large lobby with kind of a lodge décor… the breakfast was cereals, fruits, pastries, and some bacon, eggs, biscuits, and gravy too! There appeared to be free WiFi also. Overall I love staying at Hampton Inns and this was a good one. If I ever have to go to another concert at that Dr. Pepper Park up there I’ll be sure to stay there (or the new one they are building literally right next door to the Park).