Homewood Suites By Hilton

This place was amazing. Hands down one of the best hotels I’ve stayed in. Me and my friends are in the area every year for various conventions. The room was very spacious, and even though it only had one bed, the couch folded out into a bed making it great for 4 or more people. Free breakfast and wifi we knew about, but as it turns out, there is also free shuttle service within 5 miles of the hotel. All three of those perks were absolutely amazing!
The room was clean and the staff was very helpful to answer any questions and provide anything that was needed. They were super friendly.
¹⁰⁄₁₀ we will stay again if the convention is in the same place next year.

Judging from my family’s stay I would advise against staying here. The ceiling and walls are paper thin, this place brought back painful memories of living in the dorm back in college.
The customer above us was heard, all hour of the day; showering, coughing, cooking, watching tv, etc. She (determined her gender simply by listening to her voice) was so loud we were basically unable to sleep the last day of our trip. In addition to her entire daily routine being heard a child would randomly run and jump around causing our walls to shake.
The staff was notified of the complaint, instead of asking the customer to keep it down they basically accused us of lying. Our baby had the worst night of sleep in her life here.
I should mention the first day we checked in to our room we encountered a soiled towel left on our bathroom counter which contained the previous customers bodily fluids. When we brought it to the managers attention he offered us $ 10 in Starbucks cards. We were forced to call
to further escalate the problem. While doing so the manager here informed
there was no need for further effort to compensate us as he had «taken care of it».
The pool is not heated and the spa hardly fits 4 adults. If you are thinking having a room facing the pool is going to be a good thing, think again. The windows allow all the noise into the room. Screaming kids, and drunk people in the evening.
I strongly advise against this hotel. Overall the quality of the rooms are just awful, right down to the couch, and bed. Don’t stay here.

We got a pretty good deal online and saw the photos, thinking this would be a pretty good stay but didn’t expect it to be as awesome as it was. The beds-​pillows were super comfy. The pull out bed, for our kid, was also pretty nice. Having a place to stash leftovers, in a full refridge, and a stove top with a mini kitchen was a bonus. So bring a ton of snacks if this is a road trip, and you’ll be able to stash them in your kitchen. And, they have pots/​pans and dishes for your use.
They have a back door that leads out to a strip center, which makes for a great walk with the family, especially if in the mood for some light shopping. It’s also VERY near some great attractions, like the mall, great restaurants, IFly, and Dr Pepper Stadium. It’s a great place if you’re traveling to Frisco for fun activities, as it’s location is near all the attractions.
The staff was super friendly, and the cleaning staff was awesome. The pool was super relaxing, and the environment in general felt like you were staying at a home away from home … as much as you could be in a hotel.
WORTH the stay. BOOK IT!

Love the people working here. They help me with me suite and helped me to give a surprising room for my wife on her birthday, with champagne, roses, and chocolates! My wife was very satisfied.

Location location location
I love the place and the rooms are very neat and clean. People are very friendly and welcoming.
Stayed there for a month and I enjoyed it. It’s location is amazing close to everything and a big shopping center.

Just checked in, but so far, I’m impressed. The front desk staff was friendly, quick, and knowledgable. My room is the cleanest I have encountered in a long time. I travel frequently for work and I have never stayed in a room this immaculate.

Terrible experience! $ 300 were stolen from my room and management did not respond with any action of proper feedback for over a week! I do not recommend this hotel

Great hotel at a decent price. The breakfast is one of the best ever. Will stay again without hesitation.

Great hotel at a great price. Hotel rates are great and anyone needing a corporate space for meetings or conferences should explore this hotel. A great space, exceptionally friendly staff, and super clean rooms. Of the best goalie keeping service I’ve experienced, and I travel frequently for work.

We stayed here as part of a wedding and between the group rate and the military rate (they honored the lowest rate for each of the 3 nights), I was pleasantly surprised with an affordable stay at a hotel of this caliber. The rooms were very clean, staff was friendly, and the complimentary breakfast was one of the best I have had a hotel. My only real gripe with this place is that we had three noise complaints filed on us within 15 minutes of each other on the Saturday night when we returned from the wedding. There as noo music playing, no tv’s on, and it was by no means a rager as it consisted of six people having a conversation over a nightcap. The hotel staff was extremely apologetic and courteous when coming up for the third time to tell us that another noise complaint was filed, and we ended up switching rooms. Maybe the walls are paper thin or we had some old, bitter people in the neighboring room…

When we were moving literally from across the globe to Dallas, this hotel became our home several times and we simply love it. Everything about it blew away our expectations. I don’t know any other way to say it without sounding arrogant, but we normally stay at 5-​star properties and when the first 3 times to Dallas we did — The Ritz-​Carlton 2x and The Crescent. Are these bad hotels? OMG by no means, they are great properties with great price tags. When we figured out we would rather build and live up in Frisco, we happened upon Homewood Suites and thought it would be a novelty for us. I know how this sounds but I just want to put this in proper context so you understand why we LOVE this specific Homewood Suites.
First, the room we had was impressively large, with a full master bedroom, a bathroom suite that is the same as many normal homes have, a full living room and a kitchen. not a mini-​kitchenette. This was nice for keeping wine and snacks etc but the other amazing thing is they serve a magnificent breakfast buffet served by wonderful and caring people. It’s not a typical hotel breakfast buffet. it’s so good we actually have thought about going back there even though we live in the area.
And Mon-​Thursday, they have a full dinner buffet with wine, beer and soft drinks! The theme and menu changes nightly and they post a calendar listing whats going to be served each week in your room.
Oh, ALL OF THIS IS INCLUDED in your room price!
They have all of the other amenities — a snack shop, office, laundry, pool, etc.
A truly wonderful hotel.

The rooms are clean and spacious and the staff is very nice. Breakfast is included all week while dinner is included Monday through Friday. Beer and wine is included with the dinner. I have no complaints about this place except for the fact that the water tastes like dirt/​soil. It has this mineral taste that resembles dirt and it’s not pleasant. I was told that the tap water in the Dallas area tastes like this to out-​of-​towners but since most of my stay was here, I still want Homewood Suites to install some filters so that I didn’t have to buy water or go downstairs and get water from their drinking fountains.

Better than expected. It’s a saying my friends typically use and I feel that it fits pretty well in this case.
For my third time in Frisco for work, my coworkers and I decided to stay at the Hilton Garden Inn. To keep this review from being too boring I will just sum up my stay in a pro/​con review.
Pros:
Super comfy beds, each bed has a dial that allows you to adjust how firm and soft you want the bed to be.
A Mini fridge and microwave, two very convenient items to have even though I did not use them much.
The typical shampoo, lotion and mouthwash aren’t anything out of the ordinary but life would suck if you didn’t have them.
Super soft towels, maybe it was all in my head but I absolutely loved the towels. I did contemplate about taking one but ended up resisting.
There is an office area with computers with a printer, copier, scanner and fax machine. This ended up bring very useful as my brother had to print something for his flight.
Fitness center, it’s actually pretty good! The equipment is quite new with all you need to get in a workout.
Fresh baked cookies and popcorn in the lobby!
Cons:
Water pressure from the shower head was very weak. After a long day in the sun the last thing I want is a wimpy shower. Unfortunately that was I was got every night.
Lobby bar closes very early (I don’t think this needs to be explained further).
Horrible view from the window, I think I might just be being real picky here. However, I really wished that I could have opened the window every morning to something other than AC units.
Be careful if you do not plan on eating breakfast there, the lobby smells amazing in the morning. Good luck resisting!
Overall I had a great stay at the Hilton Garden Inn, for what you pay you really end up getting much more. I think for a place to be able to do that now is truly worth you staying here.
Btw Hilton people if you ever read this please put the travel channel or the food network on the list of channels :)

The room was fine, plenty sizable. The included breakfast buffet was very above average.
Lame that this hotel has no onsite bar/​cocktail lounge.
Overall, it’s a nice, quiet place to stay for a business trip.

What a great hotel for business travel! We love staying in Homewoods because of the kitchen and layout but we especially love this one. We stay here often (at least once a month and have been very pleased with every stay. After trying all the other Hilton properties in the Frisco area this one really stands out as the best by far!
The rooms are clean, spacious nicely appointed and very quiet. I’ve never heard a peep from a neighboring room, the hallway or outside.
The staff is very professional and go the extra mile to be accommodating. The Internet is not blazing fast but it is free and we’ve never had trouble connecting.
The food is quite good and it is obvious they take care to produce good meals both at breakfast and dinner.
If you need to do any laundry the facilities are in very good condition and clean which again is above average.
Small, but neat pool area with a waterfall. Adequate workout area that is clean and well maintained.
I am surprised there aren’t more reviews for this hotel.

Stayed here for a couple nights while attending a conference (held in a meeting room in the hotel itself). I got a nice, roomy studio with a full kitchen and lots of living space for 1 person. I would have brought my kitty with me but pets aren’t allowed. Free wifi internet was available throughtout the hotel. Although I received uninterrupted internet while using my laptop in common areas like the lobby and conference room, both my iphone and laptop just wouldn’t connect via wifi in my room. Luckily I had the option to use a provided Ethernet cable with my laptop, and 3G really came in handy! A complimentary full, hot breakfast is available every morning, as well as a complimentary dinner (Monday-​Thursday only). Unfortunately no vegetarian options were available during any of the dinners so I ended up either having something delivered or taking a nice ½ mile walk out to the nearby shopping center (Chipotle, Olive Garden, and some places I haven’t seen in CA were there). The hotel staff seemed friendly and attentive the whole time. Overall, the stay was pleasant and comfortable.