Best Western Plus South Coast Inn

My girlfriend and I stayed the night and had no trouble. It was an awesome place to stay and would come back for sure! Very nice place, recommend it for sure.

This hotel is clean, as quiet as you can get being next to 101, and very well maintained.
There are little things that make it better than basic: the cappuccino maker with breakfast, the design of the sinks and showers in the room, and the landscaping.
Easy freeway access to go into Santa Barbara, as well as being close to UCSB, so the location is well situated.
Amtrak runs nearby and we did hear horns, but not too early nor too late. And the freeway will not be noticeable to anyone who lives in a major metro area and is used to that sound. It didn’t keep me up at night.
If one of our kids chooses to go to college here, or we take a vacation in the area, I’d be more than happy to return for another visit.

Went to Santa Barbara for the weekend and wanted to stay somewhere affordable and close by the city, and found a deal on Groupon for ~100 per night. First of all, there were about 40 or so dollars of hidden fees at checkout for groupon, so watch out for those, but regardless, this was one of the cheaper options I could find.
The checkin process was very easy and simple– just had to show them my ID and we were on our way. The room was clean and neat, but wasn’t fancy. I’d say this is probably in between a motel and a Hilton or so.
The location was good– close by to some good restaurants I book marked and about 10 minutes from Santa Barbara.
I also appreciated that they had a pretty good breakfast every morning.

The staff was also friendly and helpful. The room, a bit small for 3, but with comfortable beds. Having a parking spot in front of the room was very convenient for us. Took a lot of pictures of the topiaries and well-​manicured lawn. One was shaped like a dinosaur guarding the pool fence. :)

First off, this is a Best Western Plus, not the Four Seasons, so don’t go expecting some fancy service. This is a decent hotel that offers everything that a regular traveler needs.
Check In was fast and convenient, clerk was helpful.
Room looked like it was recently renovated. Modern updated décor with a comfortable bed, flat screen TV and a dvd player. Wifi was free and decent. The shower was pretty big for an average hotel.
The big winner at this hotel had to be the free hot breakfast. Frittata’s and sausage. Bagels, english muffins, cereal, etc. Regular and Decaf coffee AND it had this machine that made different hot drinks like espressos, cappuccino, hot chocolate etc.
Next road trip, I might just consider spending more nights at Best Western Plus hotels if they are all like this.

by far the best Best Western I have stayed at. like the sign outside says, «if you like or gardens you will love our rooms». it is well worth the price in a over priced area for hotels.

This is a very good BEST WESTERN. The rooms were nice and clean. Bathroom was spotless. Staff were all so friendly.
There is a courtyard area and it feels like you are staying inside a mini gold course. Free continental breakfast was surprisingly very good. I honestly just expected cereal and coffee and tea but they had some hot food too. And their cappuccino machine is very awesome. ALSO they have a ping pong table, and that was very fun. Pool and jacuzzi well maintained too.
Parking here is free. :) I have not one complaint!

As soon as we checked in we knew we would like this place because the woman at the front desk was wonderful. We mentioned graduation next year at UCSB and they said they love graduation time, they decorate and have a lot of fun with it, so we booked 5 rooms for three days next June, thanks you for the info. Got to the room and it was comfy and clean and newly remodeled, very nice.

I left some clothes here. After I called and said that I would come back to get them they got «donated». Jake, the front desk manage, r told me that they were still looking for the clothes in the back, and I had to come ask him ½ hour later and really press him to admit that they lost/​stole/​discarded them. I think he was hoping I would just give up and go away. He also refused to compensate me in any way.
TL;DR
They will steal your stuff if you leave it here.

Stayed for one night after evening car trouble while traveling had us stranded in SB. We were fortunate enough to get their last room, which they kindly held for us for 20 minutes until we could make our way there. For some reason everything in the area was sold out (other than the Bacara for $ 575 – not in the budget!). I have not stayed at a Best Western in years but was relieved to find it much nicer than expected. It had a very modern décor, was comfortable, and most importantly, CLEAN. The front desk staff was warm and friendly, which was really appreciated after what ended up being a very stressful day of traveling.

Our first time at this hotel and we were very impressed from check in to check out. Very friendly onsite staff. Remodeled rooms which looked great with upgraded amenities thoughout. The grounds reminded us of being in Hawaii. Great pool area. Continental breakfast bar had everything possible. 10 – 15 minute drive from Santa Barbara and less than 5 minutes from SB airport.
Other than for a couple slamming room doors by unthoughtful guest in the early morning hours, we would definitely stay here again.
Thank you for the hospitality!

We booked this hotel on Hotwire. We had never stayed in a Kimpton property before and we were truly impressed. This property is a perfect example of how to update an older motor court inn or motel. We found the property to be quirky, eclectic and quite charming. It has a real hipster, surfer chic type feel.
Part of the hotel’s outside décor are a couple of Airstream campers in mint condition, as well as a beautifully restored woodie station wagon complete with surfboards attached to the roof rack. Beach cruiser bikes are on the property for guests to borrow… such a nice personal touch.
Our room and bathroom were nicely updated as Boutique Hotels are. We had a working LP Record player with 3 Albums to chose from. Several stemless wine glasses (not plastic) and the room was fully equipped with a mini bar and snack bar.
Our bed was Heavenly with several pillows that were just as comfy.
Wine hour was quite nice, offering guests complimentary white or red wine in the lobby from 5−6pm every night.
We dined once in the upscale restaurant and were very happy with our experience.
The Staff were amazing… so friendly and accommodating!
The two suggestions that we have for this Property is to replace the older, stained carpeting in each room, and also to replace each room’s entry door. They are old and do not fit the doorframe tightly, so there are gaps where daylight tends to trickle in early in the day and in the afternoon as well if you are trying to rejuvenate with a nap.
We cannot waIt to book another stay here, and will definitely look for Kimpton Properties for our future travels.

Our room was in the back corner so no view but I think we just about got the last room left for the long holiday weekend and I was happy to get it. Nice lobby, nice courtyard, nice heated pool and spa, and nice check in staff (check out guy not too sympathic). One of the front desk personnel, a woman, provided us an excellant dinner recommndation at Beachside Bar & Café along with a map to get there.
The room was well appointed with a couch, chair, desk, fridge, big TV, free wifi, a dresser/​closet, and king size bed. The pillow top mattress was comfortable and the room was clean but the pillows were terrible. They were huge lumpy things that I had to take a picture off. I called and asked if they had any pillows uder 6″ deep and she checked and called back saying they did not. The free breakfast was impressive. But don’t go the last half hour as the hard boiled eggs were all gone and the other eggs were cold and rubbery and the bacon sitting in grease. They had yogert, muffins, waffles you toast, cereals, juice, milk, bananas, etc. Weekend hours for BK only till 9:30.
The electrical plugs are behind the bed and couch so we had to move furnature and get an extenstion cord to plug in our cpac machines. I would stay here again, if I have my own pillow. Was told the new lamps will have outlets in the lamp bases as most hotels have these days. They are under construction but I did not hear anything. Room darkening curtains were nice to have.

Give Andrew a raise!
We went here on a «romantic getaway» thanks to groupon. Unfortunately the manager wasn’t there the day I called to reserve the days. (Monday dec22)?! The guy on the phone told me to call the day before we go (for us was Saturday) to set up our days and room, since I had requested a room away from kids (don’t judge both my husband and I are teachers). Again s/​he wasn’t there! I even called best western hotline even groupon didn’t answer my phone! (Holiday season I guess but cmon people travel) finally I called back and thank god for Andrew! I explained that groupon already charged me I had all the paperwork and groupon codes and he just told me that if we brought our paperwork and ID we would have our room. And we sure did!!! Thank you Andrew!!! 4only because of the manager, eggs were a bit spongy like fake eggs idk and the boiler room next to us was a little loud but definitely drowns in the background once u get used it. The cappuccino machine was awesome, bed was comfy, water in shower was nice and hot! Again GIVE ANDREW A RAAAAISE!!!

Great place — some of the décor inside the rooms seemed a little old, but otherwise, it’s a nice place to stay. The grounds are immaculately kept and the lobby was extremely clean and inviting.
Plus the sodas (plastic bottle size) in the vending machine were only $ 1.25! I’m so used to being gouged on vending machine prices at hotels that I was taken aback.
I did hear some idiots outside screaming and yelling early in the morning, but I guess that’s not something I can blame the hotel for. Still, it was annoying.

Hotel de très bon niveau. Le jardin intérieur est magnifique avec sa piscine. Par contre, les chambres sur le parking font un peu motel.
Le confort de la chambre est bien avec une décoration soignée accueillante. Internet, AC, machine a café, tout y est.

Rooms are clean and updated from previous posts I’ve read as far as technology goes. Only thing I would focus on is fixing the drain for the shower.
The reason for –2 stars. The breakfast is below average and not worth waking up for. Also, the maids need a better process and communication on what rooms to attend to. The maid woke us up at 7 knocking at the door only to realize it was the wrong room. THEN at 1030AM when we haven’t even checked out yet, they attempted to open the door to come in.
My advise lock your door at all times and bring your own food for breakfast.

While the outside seeing is pleasant, and the room is fairly quiet, I was extremely disappointed in the customer service. Upon arrival I checked the mini fridge, which was not cold at all, even though it was plugged in and running. I called the front desk and reported the problem to the man who answered the phone in a very bothersome and quick manner. I asked if the hotel had mini fridges with freezers in them. He said, «some do, some don’t.“i asked if they could possibly send one if those since my young son is on medication that needs to be kept at low temperatures. He said he would send someone to look at it. A man arrived about ten minutes later, looked inside, then mumbled something about coming back. When he returned he said there was ice on the back which he scraped off and should be working now. I had asked this man for a fridge with a freezer due to my son’s medical needs and he just ignored me and walked out of the room.
My other gripe is the very limited hot meal selection at their «continental» breakfast. We arrived half an hour before it ended and they were out of the egg frittata and what was left of the «bacon» were bits sitting in a pool of grease. I grabbed a muffin and some coffee and sat and watched as others looked anxiously at the staff who was busy refilling creamer and sugar at the coffee station (which was already full) and another dumping trash, going that someone would come out with more hot food. I understated that breakfast time was almost over, but there were plenty of guests still wanting to eat, to put more out. When one gentleman asked the lady at the coffee station if there was more, she hastily answered, «no, is over!» — which it technically wasn’t. Disappointing to say the least.

Very lovely place. Much nicer than we expected! Great choices of food for the complimentary breakfast. Adorable little secret garden just outside the eating area.
Our room was remodeled and soooo beautiful. Looks like they are updating the whole place which if very nice to see. The manager booked our room for us and was so very nice. I love the landscaping, especially the bushes that look like animals! Surprisingly resort like for a Best Western. LOVED IT!!! We will be back!

Because the resort where my conference was being held was sold out, I was forced to look for nearby accommodations in the relatively small town of Goleta. The Best Western Plus was a perfectly nice, clean, and comfortable hotel with a terrific price.
I was situated at the back of the property, which was perfectly quiet as it was adjacent to a residential neighborhood. The street it was on, Calle Real, seemed like it was one of the main drags of the town, so I’m not sure if the rooms towards the front were louder, but tucked back off the side street was very convenient in terms of parking my car.
Check in was quick and pleasant, and the map I was given of where my room was definitely came in handy to find it that first time. Not an amenity of the hotel per se, but I appreciated how close it was to drugstores, fast food, restaurants, and other impromptu shopping just down Calle Real. I didn’t have breakfast there, but the morning I checked out the breakfast did look very nicely presented and appetizing, I was just in a hurry to get to the last morning of my conference.
All in all, if I needed to go to Santa Barbara or Goleta again, I’d definitely keep this on my list of places to stay again.

Our horrific stay (weekend of December 13 – 15, 2013) at Best Western Goleta, CA has not escaped our memory — so much so that we will not recommend anyone to stay at this establishment.
I had reserved 2-​weeks in advance and upon checking in from a long-​drive, we so happened to be situated right in the smack center of the upgrade/​construction zone. We found this out the hard way by waking up to the pounding of hammers and paint fumes at 7AM!
Paper notice was available in the hotel room of some construction, but not to start at 10AM! To make matters worse, our room was situated right on top of the actual construction site! See uploaded pictures of scaffoldings etc.
There were absolutely no sign of empathy coming from the manager. We were treated with condescending grins and no credits were issued. We were just moved to another room after the fact.
I am truly shocked by the bad experience and the ZERO remorse from management.