Glad we finally were able to do that when the things were there without anything that didn’t have any other things there with it. it was perfect
Katie F.
Rating des Ortes: 5 Dubuque, IA
Just had life-saving experience at Home Depot with EXCELLENT customer service. I’d been looking for a light fixture for a hanging paper lamp and couldn’t find one to save my life. One of the employees, Mitchell?, BUILTONEFORMEFORFREE. I paid for the parts and he wired it together. WORKSLIKE A CHARM. I’d been to maybe 10 stores today asking about these and was about to give up and die of exhaustion. The carpet sales dude also was a champ. This store rules. You can tell the employees are busy, but if you really need something, you’ll get it. Thanks Home Depot!
Ariel D.
Rating des Ortes: 1 Hadley, MA
Don’t bother getting anything installed through Home Depot. Our carpet installation was delayed multiple times, with lots of excuses and outright lies. Customer service is atrocious from store employees as well as their third party contractors. Stay away.
Mary T.
Rating des Ortes: 1 Hadley, MA
This store is messy, and trying to find help was impossible. The guy I talked to in hardware just motioned vaguely to an aisle and said I’d find what I was looking for«over there». I wasn’t even sure what I needed!
Bill S.
Rating des Ortes: 2 Northampton, MA
Why oh why do I return here? About twice a year I come to shop at Home Depot, thinking that«oh I can just tick everything off my hardware list here,» And I leave either with just one thing from the list, or nothing. I continue to be amazed about how little they know concerning the products they purport to sell. I once came in looking for a hand drill and they reacted like I had suddenly started speaking Sanskrit. A big box advertisement for the mom-and-pop hardware stores. Two stars for occasionally having what I need at a lower price.
Bianca F.
Rating des Ortes: 2 New York, NY
The Hadley Home depot’s got all the standard home improvement fare that you’d expect, but I wasn’t too impressed with the service. I went in to buy some paint, for example, and waited at the paint counter for assistance for almost ten minutes even though six or seven employees were standing nearby. Which leads me to my next point: the employees are not very knowledgeable about the store’s layout or products. The reason I waited so long for paint was because the six employees nearby didn’t know how to mix paint. On another visit, it took several employees(and another ten minutes) just to locate staples for my staple gun. I was also disappointed with how poorly cared for their potted plants were! Finally, I think the selection in home good items is better at Lowe’s just a few minute’s drive away.
Fionn D.
Rating des Ortes: 3 Belmont, MA
I bought several Art Design class’s products there. They have a very good customer service. The price is expensive but affordable for small appliances. However, it’s close to the bus stop. I often have to walk there because i don’t have a car. The parking lot is so empty that no many local people visit there I would say… The mall there is the same, no many customers… There are some ‘ghost’ stores.
Scott R.
Rating des Ortes: 1 Hadley, MA
Wanted windows installed and quoted… they never called me back, twice.
Cal F.
Rating des Ortes: 5 Toronto, Canada
Friendly customer service and very helpful employees! Great selection, much better experiences at Home Depot than Lowes!