Target

I’ve been to this Target many times now since my original review. I am confident in saying that the negative experience discussed in my original review was a stand alone issue, as I don’t have any complaints about this store since. In fact, it’s one of the nicer Target stores on the South Shore.

I’m generally happy w Target. I’m happy to shop there.
It looks nice inside, and has stuff I like.
I would shop more often if I could.
Thanks

Love that there is Co2 refills available at the customer service dens for soda stream machines. Also a Starbucks inside. Right next to a dollar store, and pet smart great location !

I’ve shopped at Target in Hanover on average about 4 times/​week for the past 7 years or so and have spent roughly $ 5000/​year personally and about $ 9,000/year for my business. As of Saturday, 8÷8÷15 I will never set foot in that store again. My husband, 7 year old daughter and I went to the mobile phone area to purchase 2 new smartphones. I don’t have the time or space to write everything that transpired that day but I will say after over 3 hours and countless mistakes on the staff’s part we discovered the employee has activated the wrong phone so we were without a phone and would have to spend an additional hour or more returning the phone to guest services just to start the process over again.
We were obviously beyond frustrated and spoke to the manager about our ordeal. After hearing about the ridiculous lack of customer service and the lack of experience from the staff, the best he could offer us was a $ 25 gift card. No apology at all. When we told him what an insult that was and that $ 25 was unacceptable he «passed the buck» and said it wasn’t target’s responsibility since the mobile company was an independent contractor. I’m sorry but the company is operating within the walls of Target, serving your customers and represents Target. It is absolutely your responsibility to help your customers if necessary! He should have stepped up to help remedy this awful experience instead of treating us with such a lack of empathy and respect. If he had shown some professionalism he would have kept me as a customer and the only company I would be writing about would be contracted mobile area. This store and it’s lack of professionalism has lost me as a customer.

Very good Target in Hanover off 53. The one at the Kingston collection is so crappy and run down but not this one. It’s newer, cleaner and bigger. I like to come here later at night around 7 – 8 when it’s dead and not be bombarded by stay at home moms who overrun it during the day.
I mainly shop here for toiletries (tampons, deodorant, hand soap, etc) and house items like paper towels, toilet paper, paper plates, you get the idea. I love that they sell my natural laundry detergent and also dish soap! I also like going thru the housewares section and picking up odds and ends. The shelves are full 90% of the time for what I’m shopping for. I love how big this Target is because I don’t feel like people are in my way like I do at other big name stores.

Worst in-​store Starbucks ever. Holy cow are the ladies at this particular Starbucks extremely slow as molasses… keep in mind it’s Saturday morning and not even busy at Target yet. Yikes! Also, I requested iced coffee with skim milk and she said «milk’s over there!» pointing to the sugar/​milk/​napkin area. Hello, can you just make my coffee the way I want it? If I wanted to add my own milk I would just make coffee at home for free…

Over all the store is really good as long as you don’t need something from electronics.
I waiting to purchase a phone as only 1 person on duty took his time.
After the long wait I was informed the computer system was down and he wouldn’t be able to help me with a purchase
He should have not made us wait all that time.

I gave this review three stars because I shop here a lot and this is the first bad experience I’ve had. I would give it higher, but I need the store to acknowledge an issue with one of their employees.
On Saturday, March 30^th, I placed an online order for baby food. I find it easier to buy in bulk online, instead of making the cashier ring up 60 separate pouches. I have been doing this for a few months now with no problem. Unfortunately, when this shipment arrived on Wednesday, April 3^rd, some of the pouches were damaged. The boxes they shipped in were completely intact. However, within those boxes, some of the pouches were sliced and leaking all over. How this happened I am not sure. Of course, I can’t use these, so I proceeded to return them to the store (as it was stated I could).
On Thursday, April 4^th in the morning, Bob was the employee running the customer service desk at this store. I explained the problem and showed him the pouches and the packing slip. He immediately told me I couldn’t return my three individual pouches. I asked what I was supposed to do and he said I would have to bring in the whole 16 pack case. He was uncaring and unsympathetic to my situation. I had a box of 8, which he tried scanning. He said the UPC codes don’t match, so I didn’t buy this here. I said that I did buy it from Target. He turned the computer screen towards me and said rudely, see it’s not found. There was a line behind me now and I could see he was frustrated by that and just wanted me out of there. I got irritated by the fact that he was so unhelpful and not giving me any concrete answers. I raised my voice and asked what I was supposed to do, since I was obviously not feeding damaged pouches to my baby. He said he couldn’t help me, so I demanded to talk to a manager. An employee was walking by and he passed me off to him. Luckily, this employee, Mike, was super understanding and helpful. Although he was not familiar with baby food or how to go about the online returning process, he stuck with me. He resolved my issue 100% and was nice. I don’t know if he even was a manager, but he had great customer service skills.
Bob has zero customer service skills and should not be working at the customer service desk. He was unapologetic and incompetent. Mike was just thrown into the situation and handled it great. If Bob is going to continue helping customers, he needs to go through some more training.

As of December 4^th; I received provisional credit from my bank; but Target still has not owned up to the mistake nor have they apologized. Shame on me; I should have just went to Apple to purchase the IPAD but what’s done is done. Live and learn. Target is a large corporation who doesn’t care about it consumers!

I became a Target devotee back in the early 90’s — when I lived on the west coast it was the only game in town for under-​one-​roof discount shopping for everything, so we made a once a week trip for anything and everything, and I loved it. That being said, when I came back to Ma and the first Target opened near me at the Kingston Mall, I was so disappointed in that store, it took me a while to finally kick myself to this Hanover store a couple of months after it opened.
Thank god I did. Yes, Borders has departed, leaving a small selection of paperback bestsellers to choose from but the electronics selection is excellent, especially the accessories for phones and ereader. The toys go on for aisles, clothing selection is ok — you need to search out the name labels and good prices — but I really like the housewares and grocery. Home goods are extensive, with linens, towels, blankets, decorative items in fun colors and displayed to show off. There are the ubiquitous celebrity chef displays, incorporated into a big cookware dept.
The stationery aisles always pull me in — I can’t resist fun pens, pretty paper or a notebook that gives me the illusion I’m going to get organized. I roamed back and forth yesterday and never found a single r/​w CD which was disappointing but I did find envelopes (on sale), towels (on sale) a card of 15 pens (on sale) and I walked away from an ereader cover (on sale). And they have a excellent greeting card selection, not a throwaway row of cards, but well chosen and for any occasion.
The grocery store is what brought me here in the first place, with promises of discounts and convenience. The discounts are here and the selection is pretty good as long as you aren’t looking for a big meat selection (a few items are always there) and you can find what you want as long as it’s in the Kraft family of food, since that’s the predominant label here; also Archer Farms, a good quality Target house label. Lots of frozen food and I love the display cases that light up with motion sensors and cycle off when the aisle is empty– a little green goes a long way!
I noticed last week that what used to be 4 aisles of candy, nuts and cookies is down to 2 aisles but I’m assuming when the holidays are here that will expand as the store always stocks up in a big way for all holidays.
This store is always clean, well stocked, big enough to never seem too crowded and seems predominantly staffed with local high school and college students who do their best. There’s a Starbucks outlet here as well — a nice finish!

I was a little reluctant of this Target at first (it was too close to Five Guys for my liking), but I’ve found the selection constantly to be more than what is offered at nearby Targets (Kingston and Abington) and the store is always clean.
Like other Unilocalers have mentioned, the DVD area is rather large and there isn’t a great selection of books. On a somewhat related note, the e-​reader accessories at this Target are awesome compared to what is in Barnes & Noble and are reasonably priced (sure, you can save a few dollars from Amazon, but at least you can get it right then and there at this Target).
I’ve never really had a problem with this Target and I like how it’s open until 10 p.m. Furthermore, the area around this Target is safe unlike having to go late-​night shopping at the Target in South Bay. Yikes!

This store is conveniently located on Rte 53 near the Hanover Mall, is clean and has incredibly friendly, helpful staff. Plus, they tend to get in larger selections of popular designer lines: Liberty of London, Missoni and Orla Kiely. They have a decent food section as well that is larger than many of the other stores. Some of the drawbacks are: the store has a very small section of books and cds (I.e., they recently expanded the dvd/​movie section and eliminated much of the music and book section). They do not keep up with stock as the music section will be completely wiped up for a few days before their regularly scheduled shipment on Tuesday. With those minor negative points being set aside, I go here all the time. Their staff is exceptional in terms of friendliness and their willingness to go out of their way to assist customers. Who said customer service is dead?!

Let me just say I LOVE Target but I went down to this particular location to buy an iPad 2 for my girlfriend. I could have gone to various places to buy it but I chose Target because I want to give business to stores I like. The disappointing part was that they didn’t have any in stock. This was in October so it’s not as if it was around a holiday or something. As a result I went next door to Walmart to buy it. Whoever runs this location keep those items in stock!

I’m not embarrassed to say this is where I go for almost everything – pharmacy, clothes, diapers, food shopping, Starbucks. The fact that it’s close to home and that I’ve drunk long and deep from the Target kool-​aid only adds to my being here at least once or twice a week.
I do have to say that I miss having more designer-​y clothing in the women’s department (though I did score a great Missoni sweater here), and the book section is far from stellar, especially now that Borders Express is gone. Even so, this is a great Target.

I hate to disagree with everyone here — but this is by far the WORST Target I have ever been in, and I have lived all over the country and have been in quite a few Targets. If I could give it zero stars, I would. I have been two years in a row, two or three days before Halloween, only to have to go elsewhere (aka Walmart down the street) to get candy. The shelves were literally empty– I can understand that on actual Halloween, but three days before? Come on. That is ridiculous. The shelves are consistently empty. I have gone in to buy clothes for myself when I was pregnant, and more recently for my son — and they have nothing. Actually, I went in in the beginning of my pregnancy, and then went in towards the end to see if they might have anything, and they had the SAME clothes on the racks — nothing else. That is unacceptable in my book — don’t even bother offering something if you aren’t going to update your merchandise. I really had high hopes for this Target, was so excited when it opened, only to be disappointed time and time again. Thank goodness they opened one in the South Shore Plaza — I might have to drive a little further, but at least I don’t have to go anywhere else. BIG DISAPPOINTMENT.

I’ve always loved Target. I love browsing and looking around. This location is always clean and well stocked. It’s never overly busy, even though the lot is pretty full.
I wish the clothing was a tad less expensive because I always see things I love! It’s a dangerous place to browse in.
I wish they had a better selection of healthier pet foods. Funny, I’ve found that Walmart has more of a selection of «good» pet foods (no byproducts and fillers), who would have thought?
Love buying my cleaning supplies and house hold items here. Finally a target I can run too without having to head up to the Kingston Mall!

Hi. My name is Amy. And I love Target. I am (embarrassingly) addicted to Target. Target is my mecca, my home away from home, my favorite «go-​to» for some retail therapy. Ahhhhh, Target.
I, as a die hard Target aficionado, have been to many a Target. For those of you that are not quite as enamored of the chain, there are Targets, and there are crazy souped-​up MEGA SUPER Targets! This is one of the latter. (Though I have been to larger Targets, this one does have everything you could ever want or need. Trust me on that one!!) As Sarah M. very accurately described already, you can get a variety of grocery items here; frozen foods, fresh produce, meat, etc., which is a little bonus if you only need a couple of grocery items, are already at the amazing Target, and don’t want to stop at the supermarket. (Pretty reasonable prices for grocery items overall.)
This Target also has a pharmacy. Hallelujah! So you can sneak to do your Target shopping/​extended browsing (why am I always here for like two hours???), get your prescriptions filled here… and it’s like you’re actually getting something done. Whoooppeeee!
Love the store, and this location is usually very organized, everything is easy to find, and the employees are helpful and nice.
As I come here at minimum of once a week, it might be time to start a self-​help Target-​obsessed support group.

I have been obsessed with target for at least 10 years. I use to travel an hour each way to the closest one, and have been to almost everyone in MA. This is by far the best target in MA. It doesn’t compare to the Super Targets I have been to in FL, but it comes close!
I love this place.

Holy mother of God this is the best Target EVER. It has an even better food selection than the ones in either Stoughton or Revere (they are both newer locations with a lot of food), but this one sells produce and meat too (i.e. ground beef, etc). It’s a Super Target!
This Target is very close to the Hanover Mall, it’s not too far from exit 13 on Route 13. It’s freakin’ huge – the biggest Target I’ve ever been to, with a huge selection of everything you could possibly think of. It just opened a few weeks ago, so for right now, it’s clean, bright, and organized, and the employees are happy and friendly (LOL, I’m sure that won’t last, especially when it gets closer to Christmas – but I work part time in retail so I understand).
There’s also a Starbucks inside, which basically seals it as my favorite Target. It’s not very convenient to where I live, but I have a lot of family down on the South Shore so I can stop in on my way back to Malden and stock up.