Kohl’s

Had a wonderful and awesome time at kohls. The management and staff at this store are always very friendly And helpful as they go about their assigned duties and tasks. There is a wide selection of products and merchandise to choose from and it is generally very good. The building and parking lot are well organized and maintained as well. Been going here for a long time.’

I should start by saying Kohl’s is one of my favorite stores– they always seem to have what I need. I’m the type of person that does not like to walk around the mall to shop for my clothes so every year I stop by the Kohl’s near my office in Herndon and buy a bunch of pants and shirts for work and shorts for summer and assorted other stuff.
About a week ago I stopped in Kohl’s’ Herndon store with the intention of buying a bunch of shirts and pants. I arrived at the store about 9:15 in the morning (weekday) and the store had been open for about 15 minutes so there were only a few customers in the store. I easily found the shirts I wanted as they were laid out nice and neat — I wear button down, long sleeve shirts for work and Kohl’s always has a good selection and good sales. No problem there.
Then I went over to the pants and what a freaking disaster I found. All the Dockers and other brands of pants like that were just thrown everywhere and you couldn’t find any of the right sizes in the right locations, even different brands were all mixed together. It was truly a total mess and the store had only been open for a few minutes so clearly this had been that way since at least the day before.
Needless to say, I couldn’t find the pants I needed and by sheer luck I found one pair that were my size, in the color I wanted, but my intention was to buy about 7 pants and I left with only one. I did buy 7 shirts but now I have to go to another Kohl’s somewhere else.
This store needs some serious organization or they will be in trouble. I know customers can be rude when it comes to looking at clothes and tossing them wherever they want but you would think that the area would be straightened out before the store opens in the morning.
Oh well, guess I’ll try another store.

Kohl’s has a nice selection of women’s, juniors, men, hosiery, bath and home products all in an easy to navigate floor layout. The customer service has always been pleasant and quick. Be on the lookout however if your clothes has a security tag on them to make sure the to have the associate remove before you leave the store! I got all the way home and was starting to pack for a trip and noticed my new pink sweatshirt still had the security mechanism attached! What!!! I even got through the front door with no alarm going off!

Wow I love to come again n again at kohls, this is the only shop which makes crazy shopper .get more n more coupans with you and buy whatever you want. New summer collection is so good.

Terrible terrible terrible customer service the absolute worst store I have ever been in. They speak English when they want to otherwise they act like they have no clue what you are asking. English is absolutely flawless when they’re trying to pimp out there a Kohls credit card but when you ask a simple question they say no comprende. There is one sales associate older woman red tie dyed hair that is an awful person with no personality and she is rude to everyone will never go back to that store terrible terrible terrible

I’m a Kohl’s addict. They have early/​late hours so if you have an outfit crisis, you can just head over there for your fashion emergencies. You can’t say that about most places. And Kohl’s has a selection for almost any occasion — casual night out, pajama night in, business meeting, date night, etc. Just don’t go here for cocktail party attire obviously. But they have some really cute evening purses — I’ve always found a purse I’ve liked here. However, they never have my shoe size. It’s pretty disappointing.

Standard Kohl’s in the busy-​part of Herndon. Parking is okay, although the lot is getting smaller with a new bank and the former parking garage now commuter parking for Dulles. I wouldn’t call it the most organized store, but if you don’t mind flipping through racks, there are deals to be found. Two sets of check-​outs here, so if lines are long at one end of the store, meander down to the next set of registers. If you’ve bought anything with a security tag, double-​check to make sure it’s been removed before heading out — I’ve heard that door alarm go of enough to realize tags are often ignored. Most importantly: Never shop at Kohl’s without a coupon. Forgot yours? Ask for one at the checkout.

Kohl’s has a large variety of clothing options coupled with plenty of sales and discounts that offers a little something for everyone. The store isn’t bad, but it doesn’t excel in any one area except for variety.
There’s a great selection of garments and clothing choices, and the variety is actually somewhat impressive. You WILL find something you like there! But the store is setup in such a way that the isles between clothing racks is cramped, difficult to navigate. Kohl’s shopping carts look like the unwanted offspring of a carry on suitcase and a baby carriage. They’re ungainly, yet functional. Unfortunately, they’re just large enough that navigating them through the tightly maze of clothing racks can be a bit difficult. They’re spaced way, WAY too close together.
Although it does make shopping feel a bit like challenge mode. «I WILL fit this cart through here if it’s the last thing I do!» and then you crash through the display of blouses like the Juggernaut on… *cough* Where was I?
Walking in the front doors I feel like I’m transported back to 1988. Things feel a bit a bit run-​down, disorganized and just kind old. Not K-​Mart old, but old. It feels like the level of caring by staff/​management is lacking somewhat. Several boxes of cologne were ripped open and just kind of randomly thrown on shelves. Other items were damaged, tampered or in bad shape in general — but weren’t discounted or put off in a «scratch and dent» section. Not terrible, but it’s just one of things you notice and go «Well, that sticks out like a sore thumb.»
Five stars for the clothes, but two for presentation. That’s okay, though. You’re going to the store for what they sell, not for the experience.

This was the worst retail store experience ever! Went in for a couple dresses for an even this weekend. I could barely shop because of rhe loud and obnoxious teenage staff working. They where all standing around at the front joking with each other VERY loudly. While standing in line, well I was rhe only person in line, the only adult on duty walked away from me calling for one of the teenage staff members to help me. One even told me he would help but but he was clocked out.
Being in rhe customer service business myself as an district manager, I just cringed at the thought of one of my store acting this way to customers. I would terminate immediately!

This Kohl’s location is so terribly managed, I had to say something. This store is by my work so I shop here fairly regularly. The biggest problem is problems with their employee training on their database and register software. Store gift cards ISSUED by the store employees do not work, items ring up MORE than their marked price, and they do not update all of the SKUs properly to match the digital sales price advertised on the item’s rack. Their staffing is terrible, too. This is a location right in the middle of tons of offices. They have one cashier in returns in maybe 2, at the most, 3 cashiers to handle the lunch crowd. It takes SO LONG to complete any kind of transaction at this place. It took me 20 minutes of wait in line to return an item and make a payment. I’ve grown accustomed to poorly managed big box stores, but I had to voice my disgust with this location after so many sabotaged shopping experiences. It truly needs a management training and staffing overhaul. I’m not going to shop at this store anymore because it is SO BAD.

After avoiding them for many years due to their prices, I am slowly becoming a Kohl’s fan. I’ve learned to combine their sales with the use of their coupons which six times a year are for 30%. For Christmas this past year, I purchased at least one thing for every member of my family from here… no joke.
I typically like to go alone without my little one in tow because then I can meticulously comb through the clearance sections and search for great insane deals. They usually don’t have many great deals in the housewares sections but I assume that is because they carry Food Network’s line. We recently scored insane deals on namebrand suit lines for my little one for less than half what we would expect to pay elsewhere. I was truly shocked.
I have checked out a few of their other locations lately and I think I will probably start making the trek to Sterling or Burke to visit these larger and more organized locations.

Overrated but acceptable is the best way to describe Kohl’s. They have good items and occasionally a decent deal, but generally you can find the same brands cheaper, elsewhere. This location is convenient because it is open late, which is great if you need to pick up something fast for a business meeting the next day. But it’s a little sketchy in the area — the nearby 7 – 11 is a «hangout» and the last time I was there I saw a security guard «just chillin» with a group of girls in the covered parking lot adjacent to Kohl’s. Inside the cashiers often seem to be a bit slow and at late night they will only have one register open and a long line. Unless I am in a pinch, I prefer to go elsewhere, but it is what it is — a Kohl’s,

I really do like Kohls as a store, however over all i tend to be disappointed by this location.
I tried to set up a registry at this store and at first they said, sorry we don’t do those. After pressing a bit and explaining what a wedding registry is (yeah… seriously) They countered with oh, we do those, but all of our remotes are dead so you will have to go on-​line and do it.
They also seem to always have large lines at check out.

I love effortless, easy shopping experiences. Gone are my days of ultra high-​maintenance shopping — I’m over all that. I love deals and I am not ashamed to say it. I don’t really care if it’s a little messy in there. You cannot beat Kohl’s prices unless you go thrifting! And there is something that is absolutely awesome about a free-​standing department store that is constantly on sale, has additional coupons (take an extra 10/​15/​20% off), and has the most hassle-​free return policy EVER!
I just got super hot, dark-​rinse jeggings, my favorite Warner bras, tight fitted tees with fun logos, sweat pants, and the sexiest cat eye sunglasses I’ve seen in a while. Also, I’m on the cusp of petite/​non-​petite and I NEVER have to hem the length of any of the jeans or pants that I get here. FABULOSO!
They’ve got men’s, women’s, children’s, luggage, toys, houseware, shoes, and underwear sections — pretty much a little bit of everything! Understand this — you have to be willing to sift through the stuff there, but if you want some good bargains without even denting your wallet, look no further.
This site unfortunately loses a star for the shady figures always hanging out in the parking lot, no matter what time of day. PLEASE GO HOME, PEOPLE!

Ugh. Where to begin? Everytime I’ve come here, the cashiers always leave the tags on the clothes. Everything’s always a mess, and there’s this smell I can’t seem to ever get used to or shake whenever I walk in certain fitting rooms. Frankly, with the prices they charge, I don’t feel that there’s enough attention placed in displaying the merchandising in a neat and easy to locate manner nor do I find the staff very helpful.

Had to return a rug and didnt have reciept, and they couldnt find my purchase record but the nice female on 12/​10/​2011 at 2:30 pm was very helpful and pleasant to deal with! and i got a merchandise credit which is spending my money over again but thats better than having to keep an item i didnt like.

Good selection, well organized, above average area.

Generally this place is pretty disorganized and checking out can take forever but if you have some time to weed through all the stuff, you can get some great deals. Especially if you use their credit card and coupons, you really can’t find average quality merchandise like this cheaper anywhere else. I especially like Kohl’s for kids’ clothes. They have a great selection.

Shoes and intimates departments tends to be lacking in fashionable items. Home furnishing sections stick to bare minimum. Most of the store dedicated to women’s/juniors’/kids’/men’s clothing. Jewelry counter near the checkout lines. Decent customer service and lots of fitting rooms (I hate the parents that let their kids crawl under the stall doors…). I like going here for promos and sales, like random gift cards they send in the mail to locals once a year. 3.5 stars for this particular outlet.
Candie’s is a brand represented exclusively at Kohl’s, and while they produce some decent junior fashion designs, the detailing is kinda off– zippers that stick easily, belts that split into two layers from poor attachment (glue!), etc.